MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1785 results found
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Abuse of game mechanics
Hello, I would like to tell you about an unpleasant experience. A certain player under the nickname CBT, in the Historical game mode, collecting a deck entirely of cards that add cards and in conjunction with the artifact Ivory Tower. I think this combination does not give 90 percent of the players any chance to win. Which just seems like bullying and harassment. Which in addition looks like abuse, way to get easy wins. It left a negative impression that any player can use this combination.
1 vote -
1 vote
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Card Sleeves
I just bought the Transformer Sleeves this morning in game after purchasing gems in the store. When the entire transaction was done I went to look at the sleeves and noticed that at least 4 of them aren't working properly. It will only show the one portion of the sleeve. I've tried a few things to see if it would help resolve this but nothing has worked so far.
1 vote -
When I am in deck building the cards shown on the right lose their artwork.
When I am in deck building the cards shown on the right lose their artwork.
1 vote -
Search function freezes/crashes
Search function freezes/crashes. Before last patch, there was always some stuttering/lag when doing the first search performed, but now its gotten worse. Now, the game just freezes or crashes, and this happens all the time. I have already reinstalled the game and it doesnt fix the problem. However, it seems some friends dont have this problem. I guess my 3 year laptop is too old now for Arena? is that what you are trying to say?
8 votes -
Not adding more than 24 wastes
In deck builder you cannot add more than 24 basic wastes and if you add more lands it takes away from wastes you cannot individually add wastes to a deck if you have more than 24 lands already
7 votes -
Oracle of the Alpha Art Style not applying
I purchased the card style/avatar package and the card style does not show in game. In my deck it shows as the old border but when played in game it does not. I made a new deck to make sure it wasn't just an issue with one deck, I also tried turning off the style and turning it back on but neither worked.
3 votes -
Key word search not filtering results in collection.
Key word search is not filtering cards without keyword.
Ex. search [Land] and it will not filter out cards without the searched term.3 votes -
Crafted companion (Obosh) while in companion slot and card appears in collection but not usable in deck
TLDR: crafting card while it's in your companion slot in deckbuilding results in the card being in your collection but not being able to put it in your deck
I didn't have Obosh, the Preypiercer but crafted it while it was in the companion slot of a deck that I was theorycrafting. When I go to save the deck, it says "Invalid Deck: Deck contains cards not in your collection." even though Obosh is visibly in my collection now.
This used up one of my rare wild-cards, but Obosh is not in my collection?
1 vote -
Bug
Not getting reward from mastery pass after getting 1k experience as a Holiday gift.
1 vote -
Display bug: Planeswalker loyalty arrows displaying on card placed over it during deckbuilding
See uploaded image -- Chandra's arrows are displaying through the Torbran card (and the same happened with Siege-Gang Commander on top of Chandra)
1 vote -
alchemy pack bug
I opened a pack of Alchemy Brothers War. Then, I found a rare card from the Normal Brothers War, even though I had not yet completed the rare card from the Alchemy one.
4 votes -
UIの不具合
デッキ編集画面時におけるカード表示がおかしくなる場合がある
環境：PC
OS：Windows11
グラフィックボード：NVIDIA GeForce RTX 30501 vote -
A USE FOR COMMON & UNCOMMON WILDCARDS (EXCHANGE FOR RARE OR MYTHIC)
Dear Magicians,
Since the very beginning of the game, I accumulate common and uncommon wildcards. I have almost no use for them. Why not allow to exchange these wildcards for rare and mythic wildcards. For example:
200 common cards = 1 rare
100 uncommon = 1 rare
400 common = 1 mythic
200 uncommon = 1 mythicI hope you will consider this idea.
Thank you.Julien
1 vote -
2 votes
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Card missing
About 20 to 30 minutes ago I opened six packs that I found in a message from wizard. There's a bunch of new cards in them for alchemy Brothers. One of the cards that caught my eye was called (titanium angel) but I couldn't find it in my collection. So I looked it up on your website and I guess it's called (Platinum angel). But the card I got looked a little different and had a light brown border instead of gray. I was going to try it out in a deck but I can't find it my collection anywhere…
1 vote -
After many failed attempts to login, i was forced to do color challenges and lost gold and wildcards
I tried to login from my computed, and the game crashed multiple times while attempting to do so. Later, I tried to login as well from another computer and mobile phone, without success.
After many attempts, i was able to login from my devices, but I was forced to do the color challenges again. When I finished the color challenges, Inoticed I was missing gold (10k) and several wildcards from different rarities.
I have no idea how this could have happened, and how can i get my WC/gold back...1 vote -
Network Error - Unable to Update Deck. Try Again Later
I bought the explorer anthology just to build Kozilek Historic Brawl. I've tried since last night to create it and all I get is "Network Error- Unable to Update Deck. Try Again Later" I'm sooooooo frustrated please resolve lol I took the day off to play it and can't do anything =/
1 vote -
Basic Land style
Please make all basic land styles available in Arena. Basic lands are huge part of the game and this something that card stores have mountains of (no pun intended). I would love to style up my decks with the lands i like.
2 votes -
enlarged cards cut off
When I hover over cards in my collection while deck building, crafting or opening packs, the enlarged version is cut off making the card unreadable.
3 votes
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