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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1779 results found

  1. lands

    The lands of full art of the kamigawa collection that I got in the store are not displayed correctly

    29 votes

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  2. Old Set Card Styles

    This is a pretty minor request, but I've been working to buy card styles for all the cards in my favorite deck, and I just found out that I won't be able to get one for the card Favorable Winds from Ixalan. If possible, could some of the older sets on the client get card styles for the cards in the set? Have there been plans to stylize the older sets, and will it ever happen?

    1 vote

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  3. All cards should be legal in bot matches

    For some reason some of my decks contain cards that aren't allowed in bot matches, see attached screenshot (the offending cards seem to be Druid Class, Cosmos Charger and Alrund, God of the Cosmos). These decks are both legal in historic. I don't see any reason to restrict which cards should be allowed in bot matches.

    6 votes

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  4. missing card in draft

    Quick Draft. Drafted for SNC

    Drafted 42 cards (as per normal),

    Realised that there was only 41 cards during deck-building. Card missing was a copy of Out of the Way.

    46 votes

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  5. Card not added to deck in draft (41/42 cards)

    During a Quick Draft I picked a Halo Scarab as my final pick in pack 3 but no cards were added to my collection. It even made the sound for the card as I clicked on it. I also use Untapped and MTGAssist, in addition to having a Win7 OS.

    MTGA tracked that I picked Halo Scarab, but as can be seen on the left it is nowhere to be found.

    2022.15.10.4112.929304

    6 votes

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  6. Wrong pet showing

    If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.

    12 votes

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  7. Default Land Art Styles SVP!

    I believe there was some mention that you were developing controls for default land arts to be set by the user. We have seen one patch since this announcement and no such action has been made.

    Really this should apply to any card, if you have a preference for a given Thalia or Duress, I expect to see that marked card FIRST than the other 100 variants.

    For lands, you should be able to set specific basics and the ability to show snow basics first or last when you are looking for colourX source for a basic. That I paid…

    11 votes

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  8. Update Historic Brawl Ban List

    The current Ban List does not include Ugin, The Spirit Dragin, but he is banned in historic Brawl. Please update the ban lists on the site.

    5 votes

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  9. Correct Pet does not appear when selected in new deck customizer

    If I choose an uncommon or rare pet, or a pet that has multiple versions (cat, ondu guy, etc) then the common/basic version shows up on the battlefield and I have to cycle to the pet that I want, ie specifically chose in the new deck customizer.

    3 votes

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  10. alchemy ruining historic

    I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…

    55 votes

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  11. Akoum Elemental Pet

    PC. When assigning pets to my deck, Akoum Elemental Pet won't appear in-game and will be replaced with an Ondu Elemental Pet. This happened when assigning the Akoum Elemental Pet to my Bruenor Battlehammer Historic Brawl deck using the Nahiri sleeves depicting her charging with arm blades. In deck editing, this appears as assigned, but is being replaced in-game. This does not reassign Akoum Elemental in deck editing, only in-game.

    12 votes

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  12. PROBLEM WITH DECKS, BOTH CREATION AND DISAPPEARANCE

    ALL MY LATEST DECKS CREATED FOR ACCURACY 3 ARE GONE. I TRIED TO MODIFY OTHER DECKS BUT IT DOESN'T STORE THE CHANGES, I TRIED TO REBUILD THE LOST DECKS BUT IT DOESN'T STORE THE CHANGES OF CREATING NEW DECKS

    4 votes

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  13. Zendikar Rising Pets do not equip correctly with the new pet selector for decks

    Tried making a Historic Brawl deck with the Golgari Nissa and went with the green, leafy zendikar mastery pass pet as an complement. Despite remaining apparently correctly selected on the deck cosmetic screen, in match the pet defaults back to first of those mastery pass pets.. the rock golem whatever it's called.

    This only seemed to happen with this pet because I tried the red koi fish and it worked correctly.

    6 votes

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  14. Unable to join event

    Attempting to complete the color challenges to get the new starter decks as my current starter decks are not available to play in standard mode. I attempt to play the 5th round (pvp) and receive the alert “network error unable to join event try again later. I have attempted to restart the game and delete the old starter deck of that color without success. Bug is occurring on iOS.

    6 votes

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  15. Code packs

    I did not receive over 30 packs after I redeemed all of the free codes.

    I tried to restart and even uninstall but still no packs.

    6 votes

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  16. Unable to Select Cards From Pack During Draft

    I was recently drafting Neon Dynasty and encountered an error I have not observed before. While drafting pack 2 pick 2, I found that although I had been passed a pack, there were no cards from which I could make a selection. I tried clicking on the table to see where the packs were, however the draft table would not display. I could still open the adjust options menu and change my draft display, however the error selecting a card remained. I quit the application and reopen the program to see that I now had 6 packs waiting for me…

    9 votes

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  17. Ban Rayuu, Storms edge

    two combats every turn are you ******* mad

    2 votes

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  18. Opened pack gave 20 gem reward instead or rare/mythic

    Opened a KHM pack and received 20 gems even while I had numerous missing rares/mythics in this set

    13 votes

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  19. Not invalid, but invalid deck

    When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.

    28 votes

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  20. Mythic card reward

    Since the beginning of my set mastery for NEO, all my mythic card rewards have been uncommon cards instead o mythic carda

    6 votes

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