MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1633 results found
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Missing rare wildcards
This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.
21 votes -
Non Standard Tutorial Cards In Standard Ranked
I have played at least three ranked standard games today where at non standard cards were played. Once was the card Murder and the other two times it was Unsummon. If you go into deck builder and select standard for your deck and for the card search these two will not appear. Yet somehow cards that aren't standard and are tutorial cards are able to be played in standard ranked. This is completely unacceptable and you all need to fix this. In my eyes and in many others this is blatant cheating. These people who are doing this know exactly…
19 votes -
Deckbuilding: Can't select basic land as default like favorite sleeve
The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…
86 votes -
Cannot create new decks
Selecting the + button to build a new deck does nothing. Changing any deck type (standard, historic, etc) has no effect on this. I can modify existing decks (Edit Deck) but I cannot create anything new.
40 votes -
Missing cards in starter deck
Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.
The deck is completely empty, appart from the basic lands.
I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.
86 votes -
Decks disappeared, can't import or build new decks
After the update and hot fixes yesterday, all of my decks disappeared. I can't use the big + button to create a new deck, and I can't import a deck either. Clicking on any button on the Decks screen does nothing except Collection, which does show up properly.
Also if I try to "Add to decks" for a draft deck, that doesn't do it either, the deck doesn't show up in Decks. My wife's and son's accounts signing into the same client on the same computer do not have the same problem.
Please help! I can't play any constructed or…
39 votes -
Packs not visible during draft
During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.
16 votes -
I recieved a Rare ICR I shouldn't because I already had 4 of them
Dear support of MTG Arena,
In my last playing session I played FNM at Home: Historic and received my second reward, which was a Rare ICR. But in it came a Temple of Silence from the M21 set. This shouldn't have happened, since I already own 4 copies of Temple of Silence in my collection from the M20 set, and duplicate protection is in place.
I believe this is a bug, and for the effectively lost Rare ICR I would like to receive a new one or a Rare Wildcard accordingly.
5 votes -
CARDS DISAPPEARED
Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!
15 votes -
No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
29 votes -
Quest for new deck did not award deck
Today I did the color quest to get the deck with the shark on it. (25 White or Green spells) Once Finishing this quest, I did not retrieve the deck and the quest is now on a cool down.
I was really looking forward to this pre-con also.1) Have daily quest (play 25 W/G spells) to unlock new preconstructed deck (UB)
2) Play in Standard 2021 Play queue
3) Complete quest during Standard 2021 Play match
4) See reward for completing quest, Shark deck
5) Click "claim prize
6) New Deck not in decks
Can I get my deck?32 votes -
Missing Mastery Path Mythic Card Rewards
I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.
22 votes -
Mastery Pass Mythic Card Reward Missing
I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
Either way im unsure if i got the mythic card and if thats the case what can i do about it?
thanks in advance20 votes -
Import Deck Problem
When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.
26 votes -
Did not receive deck for completing quest
I completed the cast 25 black/blue spells quest and did not receive the next 2 color deck. The quest did however go on cool down.
22 votes -
Level 29 Mastery Bug
Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.
7 votes -
missing mythic wildcards
I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards
16 votes -
missing cards from collection
for the past 2-3 months i've played to build a decent collection so i can make some decks.
Some cards are dissapearing from my collection, even when i have used it.
cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.
i've noticed that if the cards arent put in a saved deck... some of them just dissapear.
how can i leave the game…
135 votes -
5 votes
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colorless commanders make it so arcane signet (and possibly command tower?) cant tap for manna when they should be able to tap for colorless
(Deck Building/Gameplay Bugs)
Colorless commanders make it so arcane signet (and possibly command tower?) can't tap for manna when they should be able to tap for colorless manna, also you're locked into using only one type of basic land.5 votes
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