MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2728 results found
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1 vote
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Draft
Acabei de jogar um draft e minha premiação não foi entregue. fiquei sem minhas gemas, boosters e um prejuízo enorme. espero ter o reembolso das minhas gemas ou paro de jogar o MTG Arena.
1 vote -
Desafio blanco
No puedo hacer la última etapa del desafío de mazo blanco. Arroja un error desde hace 1 día
1 vote -
1 vote
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Decathlon finals timing of ending midday sunday
The problem I had was my fault for not reading and recognizing the decathlon finals ended midday Sunday. But the fact that as a product I had one Decathlon Token that is not just a buy in event Token left and nothing comes of it leaves a bad feeling to the product that is MTG Arena.
Also, at the end of the event, there was no buffering; it closed the event and put the prizes in my inventory with no indication what I received or if I received the correct prizes.
1 vote -
In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose.
In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose the game and at the end, the event.
1 vote -
Strixhaven Quick Draft Rewards Not Given
Hi, I just completed a Quick Draft for Strixhaven and my first win was not counted to my final reward nor for my Daily Win Rewards. I lost out on 100 gems plus at least 250 gold.
1 vote -
Decathlon 10 wins prize not showing
Hello,
I won 10 Deca events and had the 10 tokens in my client for a while. I haven’t received a qualifier token(or any information about getting to the qualifier) now when you changed my 10 tokens to the 3 cube entry tokens.
Is it a bug or just poor communication?Thanks!
1 vote -
L’or gagné n’est plus comptabilisé?
Cela fait plusieurs fois que l’or remporté lors des victoires ou lors de la réalisation des missions quotidiennes n’est plus comptabilisé?
Merçi de vérifier ce point…..si vous ne savez pas gérer l’or virtuel, comment vous y prenez vous si on paye en argent réel?1 vote -
Acquisition Expert didn't trigger
Acquisition expert didn't trigger. Cast it twice, nothing happend... lost the the match because of it...
1 vote -
Into the Night queue
I just finished the Into the Night queue and I only received 2500 gold and no cosmetics for my wins. I have not earned all the cosmetics already. today is 11/3
2 votes -
Not translated action on screen
Not translated action on screen. Cf. Attachment
1 vote -
Mastery level rewards
I haven't gotten the max level up rewards since I reached infinite levels.
3 votes -
Make Premier Draft unranked
The fact that Premier Draft is ranked, while Traditional Draft is unranked is demotivating for casual players who don't care about rank. There are a couple of factors at play here.
a) All the match-making is doing is keeping your win percentage down.
b) The experience is actually one of getting worse and worse the more you play.
c) Therefore it feels like burning money (gems).
d) Many casual players can't easily switch over to Traditional Draft, as this has a much bigger time investment and a much riskier prize scheme.I think it would make much more sense to…
2 votes -
After one game of traditional draft, the client say I only have one game remaining.
I paid for a traditional draft. Drafted. Played game 1. The client now says I have one game remaining. Where do I go to have this issue corrected or get a refund?
64 votes -
historic with friends bo3 sideboard 7 cards
Playing BO3 with friends in Historic format just show 7 cards of sideboard.
I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
Using Windows 10 Lenovo y7008 votes -
Disconnect in draft and after that my combat was count like lost.
Disconnect in draft and after that my combat was count like lost.
8 votes -
Product Suggestion - BO3 Events
Can we get some BO3 Events that are high stakes that aren't single Elimination? They hurt the want for myself and others to play these high stakes events(Arena Open, Standard Challenge, etc) due to the higher varience that comes with only being able to take a single loss.
2 votes -
Could not choose draft pick
i was picking the card from the first booster of my premier draft when the system didn't let me pick the card, when i tried to exit and come back all the card have already been selected, and i couldn't create my deck of magic
8 votes -
not getting mythic in mastery
I didn't get the mythic reward for three mastery passes - 52nd, 62nd and today 78th
3 votes
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