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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2485 results found

  1. Mythic card reward not obtainedˋ

    I did not obtained the mythic card reward of the level 90, 85 and 75 of the Crimson Vow Mastery.
    How can I get it?
    Thank you.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  2. ミッドウィークマジックの勝利景品がアンコモンのカードだった

    ミッドウィークマジックでの景品がレア以上となっているがアンコモンのカードが勝利景品としてきた

    1 vote

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  3. 5th copy of card for Slow Start event

    Is there a "5th copy protection" for events such as the current Slow Start event? I opened a 5th copy of Doomskar as my first prize for winning a game but did not receive gems as compensation.

    2 votes

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  4. alrund epiphany no birds

    I was playing with in the event and alrund epiphany did not generate any birds, I used it with the galvanic iteration, which was strange, I always use this combo however for the first time the birds didn't appear

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  5. proble

    bonjour je pense qu'il y a eu une maj se jour et depuis je ne sais plus lancer d'événement j'ai dépenser de l'or et des gem rien a faire il ne veut pas prendre mes deck en compte même dans l'événement traditionnel standard je ne sais pas rentré dedans il refuse mes deck standard la y en a marre des problème dans se jeu je mais des euros dedans et rein ne marche comme il faut!!! la mon défis couleur qui buggais a été fini et depuis plus rien ne fonctionne na part les rencontre contre de vrais joueur aucun…

    1 vote

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  6. non posso completare lultimo scontro della sfida a colori ( verde e rosso ) perche mi dice che ce un errore di rete

    non posso completare lultimo scontro della sfida a colori ( verde e rosso ) perche mi dice che ce un errore di rete

    1 vote

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  7. Can't change decks in Midweek Magic Slow Start Alchemy this week

    I can't change my deck in Midweek Magic this week like it used to be. Does this event suppose to work like this? Because I can't find related information neither in the in-game event description nor on the official website.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Current Midweek Magic《Slowstart》 is cannot change deck.

    Bug fixes will not be in time by the end of this event, and you are reluctant to make guarantees, so publish the name and penalty of the staff who caused this bug instead.

    5 votes

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  9. deck selection

    During the Slow start weekly event, the Client selected a deck other than the option I clicked on and wont allow me to change it. Every time I click to select the appropriate deck instead it reverts to editing the original deck selection.

    4 votes

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  10. Deck cannot be changed with Midweek Magic Slow Start

    In the previous Alchemy event, it was not possible to replace the deck with an Alchemy Card in the deck edit, but this time it is not possible to change the deck to another deck.
    Please help me.

    10 votes

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  11. Unable to change or update decks in Midweek Magic: Slow Start

    After selecting a deck for Midweek Magic: Slow Start, I have not been able to Edit the Deck or select or new Deck. Completely ruins the experience with the event when I can't even modify the deck I chose based on the decks that I'm seeing, or select a new one.

    16 votes

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    5 comments  ·  Events  ·  Admin →
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  12. 8 votes

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  13. スロースタート

    スロースタートにてデッキを一度選択したら変更できない

    2 votes

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  14. Quick draft no rewards

    Crimson vow quick draft not giving rewards

    6 votes

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  15. MTGA crimson vow premier draft rewards not awarded

    Completed Crimson Vow premier draft about 9pm UTC-7 tonight with a record of 6 wins and 3 losses, I clicked the button to claim rewards and was returned to the main menu without receiving the gems or packs

    2 votes

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  16. Mad Science Alchemy. Screen freezes and restarts when playing card.

    During several games and several times no game, the screen freezes for several minutes, the moment I play a card then the application restarts and my turn is over, it has already cost me 2 defeats. Thank you for doing the necessary so that I can redo the event

    2 votes

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  17. Mad Science Event Feedback

    I play Arena every day. I say this so you know that I'm invested and that I'm honestly trying to help see the game be the best it can be.

    With that in mind, I'm begging you, please stop locking exclusive rewards (alternate arts in this case) behind such narrowly-designed, pay-to-enter events. I'm fine paying the entry fee, even multiple times, to earn said exclusives, and I don't even have a problem with narrowly-designed events, but when the design leads to EVERY SINGLE DECK being a single playstyle (or slight modifications of said playstyle to react TO said playstyle), it…

    1 vote

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  18. New Mad Scientist format unplayable.

    The Mad Scientist format that cost 2000 gold and each instant or sorcery cast that player amasses an army.

    First game. 2nd turn by opponent his first instant and amassing froze the game but instead of kicking me out it went to a black screen and after 5+ minutes I had to restart the program. Came back and I got a game loss.

    2nd game. Opponent amassed twice no issue. But the third one was the same. Froze, black screen, minutes of just black and had to restart. 4th turn game lost to for me.

    2 votes

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  19. price mad science event

    I win 4 game in the mad science event. After I won the game i receive only the style card and no money.

    3 votes

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  20. two times the same opponent in the same traditional draft

    Today I got two times in the row the same opponent with the same deck.
    Of course this was aggro to my midrange :C. You have no shame. I demand full reimbursement.

    2 votes

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