MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2481 results found
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Desafio blanco
No puedo hacer la última etapa del desafío de mazo blanco. Arroja un error desde hace 1 día
1 vote -
Mastery pass reward bug
Mastery pass wildcards not received for Mastery Pass levels 85 and 90.
17 votes -
No Mastery Rewards past level 73 Crimson Vow
Just leveled up to 74 in Crimson Vow and did not receive card or mastery orb.
2 votes -
Quick-Draft Bugs
I was playing a quick-draft-Strixhaven, and while playing, I just got a timer running even when I have decided in my decision on what to do. It has cost me the draft game for nothing.
I have been having this off and on......2 votes -
Not getting the 750 exp
The 750 exp I'm only getting 500 for each so currently missing 1k of exp please fix.
4 votes -
Bug: no pack reward for quick draft
4 wins in quick draft event, 1 pack flashed across as reward, went to Packs menu, nothing there
Also earlier no pack reward for Mastery level 83. Pack flashed across screen but nothing under Packs menu.
5 votes -
No coins recieved after 2 match wins
After winning 2 matches on MTG arena traditional cube draft
I played the third match and at some point my
laptop´s battery was emty and I lost the third match. After
returning to Arena on 12-01-2022 I wanted to claim my prise at 2 match wins
and the system showed rewards 0 even though I should get 4000
gold. I clicked claim prize and nothing happened. I would like to still
recieve the 4000 gold.On 10-01-2022 I played the matches
Device: Lenovo Ideapad C340
System: Microsoft Windows 10 Home (version 10.0.19043 Build 19043)3 votes -
no mastery track rewards for daily wins
received 25 gold no mastery exp. points for daily wins in standard ranked and alchemy ranked events. Please fix
2 votes -
Should win, the fight was continued
Hi team,
How you can see on the screenshot I should win this battle on standard event.
But the game considered I loose, can you rectify this please?1 vote -
Midweek Magic Level Up Not Working
I was playing Midweek Magic and I leveled up to level 12 in Mastery where I was supposed to get a pack. No pack was given to me. PC Player.
2 votes -
opponet gain double life
My opponent gains double life when he sacrifice a blood token and gain 2 life with gluttonous guest, or gain 2 life when use Travelin Minister.
I've lost the Draft Event for this bug1 vote -
1 vote
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24 lands 18 creatures
get no lands no creatures opponent curves out every contest wtf
3 votes -
Did not receive gem reward after draft
Hello,
Just played a Strixhaven quick draft and went 7-1. When I claimed the prize at the end I did not receive any gems.2021.12.10.380.904583
2 votes -
Decathlon finals ended during my last match and I didn't get any prizes
Hello, I was playing the last game in the Decathlon finals and the event ended during my match. After I finish my match, it just closed out and I seem to haven't got any prizes. I had 6 wins while I was playing.
2 votes -
Decathlon finals timing of ending midday sunday
The problem I had was my fault for not reading and recognizing the decathlon finals ended midday Sunday. But the fact that as a product I had one Decathlon Token that is not just a buy in event Token left and nothing comes of it leaves a bad feeling to the product that is MTG Arena.
Also, at the end of the event, there was no buffering; it closed the event and put the prizes in my inventory with no indication what I received or if I received the correct prizes.
1 vote -
In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose.
In the Arena Dechatlon finales I used blood to bones to sacrifice my gutterbones but the program didn’t let me click on it making me lose the game and at the end, the event.
1 vote -
Lost when casting opt in Decathlon
I had 4 wins on the dechathlon finals when I lost a game due to a bug. I was going to win on the turn. I just lost, no reason why. I had over 8min on my clock and 26 of life, opponent had nothing on the battlefield except lands, only one of which was untapped.
There was a trigger from my liliana on the stack due to an opt I had just cast (drain 2), nothing else.
MTG Arena version 2021.12.10.3971.904583
Playing on PC, Windows.
2 votes -
did no receive reward in declathon final
did no receive reward in declathon final
2 votes -
Arena Cube Decathlon Finals sideboard bug
I am competing in the Decathlon Finals with my token entry (event: Arena Cube Draft Bo3).
When I try to change lands between games (sideboard), after I do so and press 'Done', the client just refreshes and resets any changes made.2 votes
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