MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2604 results found
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bug
I couldn't cast k'rrik because it got stuck and then I ended up losing the draft match
1 vote -
Game hangs after draft both iOS and pc
This happens more often than not over the last week. When I finish my draft, the app remains stuck on the draft screen with all my cards drafted. The top bar says pack 3 pick 14, but I can’t click on it to see how the other players are doing in their draft progress. I can’t save my deck, all I can do is leave the draft, after which all the drafted cards are put together in my main deck and I need to rebuild the deck.
1 vote -
Shadow of the Second Sun Skips Post-Combat Main Phase
- Play Shadow of the Second Sun in pre-combat main phase.
- Post-combat main phase begins, triggering the aura.
- After the extra phase trigger resolves, it just skips to the end of turn.
The bug happens consistently, got some straight losses due to this one. Please fix it asap, thank you.
4 votes -
1 vote
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Can't join events
Since mh3 update i've been unable to join any draft/limited event. Also the screen and a lot of sleeves appear all dark, making difficult to see.
2 votes -
Can't enter In Midweek event/Deck Validation Mistake
I'm trying to enter in the Midweek Event of Modern Horizons 3, But when I try to validate my deck doesn't accept as valid.
I don't have any other cards to make more decks.
2 votes -
Midweek
I can't submit my deck in the midweek event
1 vote -
Uncommon event reward for midweek magic: MH3 Constructed
The interface stated that the card would be at least rare, but I only got an uncommon - Belligerent of the Ball.
Please compensate and fix this bug. Thanks.2 votes -
Bestow
I blocked wrong creatures because of bestow bug, didn’t know my opponent had an elk in play which caused me to block the wrong creature. Lost game in my draft because of it. Photo was taken after my life was wrong so I restarted app and then the creature showed up.
6 votes -
Unable to take game action
Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it
2 votes -
Metagame explorer challenge
I purchase a metagame Explorer challenge i try to found an opponent and it gets stock searching and nevera found it, i mate the purchase whith gems and i want the refund because i couldnt play a single game and the event hace expired
1 vote -
Extra Duplicates of Creatures
With Ghastly Mimicry and Mirror Box on the field, my opponent's enchantments acted like copies of my Mimicry. At my upkeep, I received 3 different token copies of all enchanted creatures, when I should have just received a copy of the creature enchanted by Ghastly Mimicry.
2 votes -
draft
While drafting, for a reason that I am unsure about, cards appeared scrambled or were invisible when a pack was passed to me. I was unable to make an informed choice because of this bug and would appreciate a refund for the draft. Picture attached.
Thank you!
2 votes -
Premium draft matchmaking
How does this happen? Matches up from platinum 4 against #23 in the magic universe. I understand it can be anyone anytime, but dang am I outmatched. Didn’t help I was handed a mulligan hand.
2 votes -
Can't collect prizing from qualifier weekend day 1
Give us the steps to reproduce the bugPlay the qualifier weekend, get 5 wins 3 losses, at the end of the event try to collect your prizing.
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
Enter the actual results you’re experiencingNot getting the prizing I won
Enter the expected results of the featureGetting the gems I won
Add any relevant screenshots/videosLinked video of this not happening
If you found a workaround, please add workaround steps.Haven't found a workaround
2 votes -
Nyx born unicorn unblockable
Nyborn unicorn became unblockable during a draft event after becoming detached from the enchanted creature. Could not be targeted by a blocker… very frustrating as it cost the game.
2 votes -
No access to events (Standard; limited; sealed ...)
No possibility access to events, I can play only Standard ranked or standard play...)
2 votes -
Uses 20 points if you click a pointless floating coin in the newest Qualifier Play-In
Don't press the floating coin if you don't want to enter the Qualifier play-in event as it is glitched. If you press it and have 20 play points it will buy an entry somehow
2 votes -
Bug in sealed event - cards don't show as available to create a deck in a MH3 Sealed event. I have only like ~20ish cards
Bug in sealed event - cards don't show as available to create a deck in a MH3 Sealed event. I have only like ~20ish cards. Frustrating!
1 vote -
frozen/disconnection draft
During my MH3 premier draft, I lost picks between the end of second pack and beginning of the third one. The game kicked me out trying to reconect to the server, however I did not have any internet problems.
2 votes
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