MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2487 results found
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Not showing qualified for Qualifier Weekend in April
Hi, I finished around #345 in limited in March 2022 (I was keeping an eye on it), but I never got an email saying I was qualified for the qualifier weekend next week and my account doesn't mark that I am qualified. Can I verify my final standing and that I am qualified?
Thank you,
Anthony Ho
80ho#123001 vote -
No gem rewards in Dominaria draft
Using MTG Arena on my iPad, I am no longer receiving gem rewards for winning matches in Premier Draft Dominaria. The gems are neither popping up after a win or added to my total. Please address this issue—gem rewards are one of the primary methods for minimizing draft play cost.
1 vote -
Game crash
Game crash after certain match's with the color challenges and I'm also receiving a banner saying data error whenever I want to play the final boss of a certain color. Please help I REALLY love the mobile and card game very much. I'm a very passionate player on and off screen.
1 vote -
Phantom draft for limited ranked please
You know it, we know it, just do it.
1 vote -
Bug for historic format
My game shut down when i went play a game in historic ranked or not.
1 vote -
misleading event price/ bug in event success: sealed mixup
In the sealed mixup from 2022-04-01 (LOVE it!), the prices suggest by the + symbols that they are cumulative. However, they are not summed up when you reach three wins tu 300 Gold, one can at most receive 100 Gold.
But it is not much coin, so this is a minor issue.1 vote -
ミックス・シールドの勝利報酬
ミックス・シールドの勝利報酬が１勝３敗でも３勝０敗でも100ゴールドで変わらない。勝利数の間の「＋」表示は紛らわしいので消してほしい。
1 vote -
Mixed Up Event Provided 3 Instead Of 6 Packs
I only got 43 cards to work with in Mixed Up Sealed, which seems like 3 packs of cards instead of 6 packs. This is the only time this has happened to me in maybe half a dozen games, every other time the sealed pool had an appropriate number of cards.
1 vote -
Mixed up sealed from April 1. Completely senseless event
You get 100 gold for 3 wins and no cards but I have to pay 100 gold
Is this April fool's?
Instead of carrying for the problems of this game and developing it better
1 vote -
Rank does not level upp
Ranking is bugged on both my contructed and limited rank, it does not change upp nor down. Now on season reset it still tells me to play a game to get ranked.
I believe it is the same problem as this ticket
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44083878-bronze-tier-01 vote -
out of the shadow event
During two consecutive match of an "out of the shadow event" some of my creatures who got the "perpetual" +1/+1, (with the purple text) once they entered the battlefield lost the buff causing a defeat and a loss of money.
The linked image show how creature in my hand are still modified but Nighthawk scavenger isn't anymore
1 vote -
1 vote
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[BUG] Incorrect Loss registration Alchemy Meta Game Challenge
On 26-3-2022 at 11:50 I played my 5th match in the Alchemy Meta Game Challenge and I won the 2 necessary games to get the win, but after the win I am sent back to the event page and it registered as a loss. The meta game challenge is really hard to get to 7 wins and I was going for it. Now I missed out on my possibility to get 7 wins straight. I have attached proof of my wins.
Please give me the 7 wins reward (5k gold and 30 packs) or restore my progress, so I can…
1 vote -
rank
Rank Will not Go UP
1. Play standard ranked
2. PC/Android
3. Ranks will not advance and are stuck on Bronze Tier 4 stating I need to play in an event that I've played several of. I've attached current event SS to show I'm playing in events.
4. I expected to gain rank by playing events1 vote -
Lanzo una carta y se congela la pantalla completa
En repetidas ocasiones, pasa esto en medio de una partida. Ya cansa y da ganas de dejar el juego por estos inconvenientes. Así como en esta ocasión me ah pasado en medio de drafts. Y eso provoca más enfado de mi parte. Mi sugerencia es que optimicen el juego en android.
1 vote -
Game crashed during premier draft
Game crashed during draft. No error message appeared. I was passed a pack, but no cards appeared. I clicked the drafters to my right and left and the screen that shows where packs are did not open. I clicked out of the draft and tried to click back but that didn't work either. I quit the game and restarted and by that time the draft was finished and I didn't have a playable deck.
I need a refund for this draft.
Screenshot shows the closest thing to an error message that appeared during this issue.
1 vote -
Mtg crash on iPhone after chat
Hi, I was in my fifth game of a quick draft on my iPhone 11, my opponent said hello on their first turn. I played a land and responded with a hello. As soon as I did, my screen froze and my app crashed. I loaded the game back up, entered the match and as I did I could see my timer was running out, so I quickly played an island. It looked like I had played the land out, but on my turn three, I could not play a land card. After I did play my third land, I…
1 vote -
Bug
Despues de utilizar "descubrir la fórmula" no se descuenta perpetuamente el valor de las cartas que tenia en mi mano, no me deja jugar "dividir entre cero" por 2 manas. Adjunto foto
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote
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