MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2488 results found
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draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
mirrorshell crab vs ninjutsu
Traditional draft on Windows PC, game 2 of round 3. My opponent had an unblocked goblin token from Kikki Jikki enchantment, used it to pay a Ninjutsu cost. I responded by channeling Mirrorshell Crab, as opponent only had two mana untapped. Clicked the ninjutsu ability on the stack, crab resolves, opponent taps nothing, ninjutsu resolves anyway and I get hit by their 2/1 which draws them a card, putting me way too far behind to recover. About 10 PM on 3/21/22
1 vote -
Product Suggestion
Last player I played either had cheat code, or your software is bugged. I was unable to block with ANY of my creatures, two turns in a row. and I didn't see any ability to prevent me from blocking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 vote -
bug
ドラフト中に次のパックが流れてこなくなり、ピックができなくなった。
1500ジェムが無駄になった
1500ジェム返してください1 vote -
1 vote
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Abrade > Kessig Flamebreather > Falkenrath Celebrant
Quick draft Crimson Vow
Used Abrade on Celebrants, down to one health, finish attack with Kessig, a 1/3. Neither the Celebrant. Or the Flamebreather died? Able to block my Kessig with no loss of either. Should have vbeen a trade. Just went to next phase and both fully healed at end of turn?1 vote -
Refund request due to game bug or server delay so not work
Hello
At last game of Quick draft crimesn bow
Skip defence step although not confirm at my turn
So I loss the game in this one turn bug.Please refund attend fee
mars082@naver.com1 vote -
Bugeo de la pantalla de duelo
El juego corre bien hasta que voy a eventos y duelos, desde la última actualización (17/03) los eventos y duelos se me buguean. Si tienen algún parche, sería bueno que lo publicaran para subsanar eso. Gracias.
1 vote -
Crash bug
After finishing a battle in the color challenge at the beginning of the game, the game crashes when the battle is done instead of going back to the user interface. I have to reload the game after. This is happened with about three out of the 10 games I've played so far. Just started playing this game. Very buggy, not what I would expect from such a large company!
1 vote -
Color Challenge Already Completed
I tried to play the color challenges to get the rewards, but the game is displaying them as already completed despite me never beating them, and I never got their rewards.
1 vote -
during draft was disconnected for 3rd pack without any notice
during draft was disconnected for almost full 3rd pack without any notice
1 vote -
DID NOT RECEIVE MY MYTHIC RARE CARD REWARDS
I did not get my free mythic card for hitting level 36. Please adivse
1 vote -
shigeki, jukai vionary, i playe a premier draft match an i lost because his ability doesn't trigger
i want a reimbursement of trhe cost of premier draft.
1 vote -
Product Suggestion
NEON ARCADE
R:16 M:4 Value per sheet3,200GTHE UNBROKEN BLADE&OUT OF THE SHADOWS
C:5 U:4 R:3 M:1 Value per sheet2,166GThe value of the reward is different for the participation fee.
We propose the following improvement plans.
A.
Participation fee 1,000G.
The reward remains the same.B.
Participation fee 2,000G.
The rewards are as follows.
4 wins 2,500 gold + 4 card styles
3 wins 1,500 gold + 4 card styles
2 wins 1,000 gold + 3 card styles
1 win 500 gold + 3 card styles
0 win 2 card style1 vote -
Impossible win in events
Playing on events ..I play always in historic traditional and the other one wheee u can lose up to 3 games it become impossible to win average of 2 games ..so,è times I reached 4but usually not more than one or two.
.no matter how much time u spend and study for new card to improve ..
Simply if u don’t play mono dumb white life gain or green elf ..or red blue control the world u can’t win ,,and I’m bored to replicate a deck which is played. By 90per cent of users…why don’t u ban some of those…1 vote -
Better economical Standard rotation
Magic is a expensive Hobby. There is MTGA, MTGO and live. The problem with live magic now is that the live Standard format is very expensive. A standardcard holds for only 2 years and there is about 4 sets per year.
More people is playing Arena also and the economical point can be hard.My suggestion to make this better is to release only 3 Standard sets per year, each 4th month. And the digital sets 1,5-2 months after set release. And have Standard cards (and Alchemy) to rotate out of standard every 3rd years. So the number of sets…
1 vote -
Connectivity Error During
I experienced an odd connectivity error during my traditional draft that resulted in most of my picks being made for me. I had clicked the icon at the top of the draft that allows you to see where the packs are at the table. This worked fine the first time, but then I noticed that after passing a pack there was still a pack icon by my name even though there were no cards displayed. This time when I went to click to see where the packs were and to check if I really had one the draft table didn't…
1 vote -
Bug
So I just won my second match in the neon quick draft event and I didn’t get the pack reward or gems that I should have been able to claim following that second win. I’m playing on iOS and my username is RainMantis please look into this and correct the mistake as I was hoping to earn more gems than I used to enter the event. As of now my record is 2 wins 1 loss but I feel like I shouldn’t keep playing the event if I’m not going to get the rewards for winning but will still take…
1 vote -
Wrong reward received
I receive a mythic card from Kalheim on my Kamiwaga mastery pass
1 vote
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