MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2755 results found
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match crashed, when reconnected could not find my draft or continue match
I was in a premier draft, i played my fifth game and had won all, the opponet was about to time out on a selecting a card from graveyard, the countdown stoped for the timer and did not continue, i was connected to internet the hole time(tabbed out and checked) and when i exited the game by alt+F4 and reconnnected i cant find my draft, or the game i was in or anything, cant even start a new draft. This is not OK.
1 vote -
Missing Mastery Pass Rewards
Didn't get rewards from lvl 68 Neon Dynasty mastery.
1 vote -
Product suggestion
I don't find any other place to write this but this i suggestion for many thing about Magic The Gathering to help you get more Magic Players so take this to the top.
1:
It gonna be expensive to play live magic now togheter with MTGA. so to get it to work exonomically you should release 3 sets per year and alson make the Standard rotation each 3:rd year instead of 2. This will save SAtandard in the live play and not make magic so expanesive so you will kep players and they will be able to play the new…1 vote -
draft
Avatar Screen Frozen over Draft UI.
The UI to change my avatar was stuck over the draft UI and I was unable to close out of it. However the draft continued as normal so when I was clicking trying to close the avatar screen it was clicking on draft selections. I ended up picking three times completely blind before the avatar screen eventually closed.
1 vote -
reward on the neon style
there is 2 neon style missing in the rewarded ones of the events... i played to get the 20 and didnt i event get not rewards, so i played all the times that i need to get the 20 styles, the kodama reach and the twin lizzards.
im playing on pc.
the reward was not giiven to me
i expect the reward1 vote -
ミッドウィークマジックの報酬で既に4枚所持しているレオニンの光写しが出た
ミッドウィークマジックの報酬で既に4枚所持しているレオニンの光写しが出た
1 vote -
draw bug
I was playing in a Historyc event and after i found an opponent my game got stuck at the Draw screen. I needed to restart the game because nothing responded,but sadly after the game restarted my rewards got lost.
1 vote -
Bug
I notice it quest left 1 hrs but somehow it reset my quest exp not reward but y reset???
1 vote -
Quick Draft - 5k paid but returned to the start screen - paid a second time to enter
Yesterday, i finished a quick draft with a 1-3 score.
I clicked on the "claim" button and received gems and booster.
I wanted to start another quick draft and straighly clicked on the "5000 gold" button.
Without any advice, MTGA client returned to the home screen. My 5k gold were flushed, but when i returned on the quick draft event, i had to pay a second time... what i did, but 10k for a quick draft seems to be a little too expensive...
I join my 3 logs oof Yesterday, hope it helps.1 vote -
Not showing qualified for Qualifier Weekend in April
Hi, I finished around #345 in limited in March 2022 (I was keeping an eye on it), but I never got an email saying I was qualified for the qualifier weekend next week and my account doesn't mark that I am qualified. Can I verify my final standing and that I am qualified?
Thank you,
Anthony Ho
80ho#123001 vote -
No gem rewards in Dominaria draft
Using MTG Arena on my iPad, I am no longer receiving gem rewards for winning matches in Premier Draft Dominaria. The gems are neither popping up after a win or added to my total. Please address this issue—gem rewards are one of the primary methods for minimizing draft play cost.
1 vote -
Game crash
Game crash after certain match's with the color challenges and I'm also receiving a banner saying data error whenever I want to play the final boss of a certain color. Please help I REALLY love the mobile and card game very much. I'm a very passionate player on and off screen.
1 vote -
Phantom draft for limited ranked please
You know it, we know it, just do it.
1 vote -
Bug for historic format
My game shut down when i went play a game in historic ranked or not.
1 vote -
misleading event price/ bug in event success: sealed mixup
In the sealed mixup from 2022-04-01 (LOVE it!), the prices suggest by the + symbols that they are cumulative. However, they are not summed up when you reach three wins tu 300 Gold, one can at most receive 100 Gold.
But it is not much coin, so this is a minor issue.1 vote -
ミックス・シールドの勝利報酬
ミックス・シールドの勝利報酬が１勝３敗でも３勝０敗でも100ゴールドで変わらない。勝利数の間の「＋」表示は紛らわしいので消してほしい。
1 vote -
Mixed Up Event Provided 3 Instead Of 6 Packs
I only got 43 cards to work with in Mixed Up Sealed, which seems like 3 packs of cards instead of 6 packs. This is the only time this has happened to me in maybe half a dozen games, every other time the sealed pool had an appropriate number of cards.
1 vote -
Mixed up sealed from April 1. Completely senseless event
You get 100 gold for 3 wins and no cards but I have to pay 100 gold
Is this April fool's?
Instead of carrying for the problems of this game and developing it better
1 vote -
Rank does not level upp
Ranking is bugged on both my contructed and limited rank, it does not change upp nor down. Now on season reset it still tells me to play a game to get ranked.
I believe it is the same problem as this ticket
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44083878-bronze-tier-01 vote -
out of the shadow event
During two consecutive match of an "out of the shadow event" some of my creatures who got the "perpetual" +1/+1, (with the purple text) once they entered the battlefield lost the buff causing a defeat and a loss of money.
The linked image show how creature in my hand are still modified but Nighthawk scavenger isn't anymore
1 vote
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