MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2754 results found
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[BUG] Incorrect Loss registration Alchemy Meta Game Challenge
On 26-3-2022 at 11:50 I played my 5th match in the Alchemy Meta Game Challenge and I won the 2 necessary games to get the win, but after the win I am sent back to the event page and it registered as a loss. The meta game challenge is really hard to get to 7 wins and I was going for it. Now I missed out on my possibility to get 7 wins straight. I have attached proof of my wins.
Please give me the 7 wins reward (5k gold and 30 packs) or restore my progress, so I can…
1 vote -
rank
Rank Will not Go UP
1. Play standard ranked
2. PC/Android
3. Ranks will not advance and are stuck on Bronze Tier 4 stating I need to play in an event that I've played several of. I've attached current event SS to show I'm playing in events.
4. I expected to gain rank by playing events1 vote -
Lanzo una carta y se congela la pantalla completa
En repetidas ocasiones, pasa esto en medio de una partida. Ya cansa y da ganas de dejar el juego por estos inconvenientes. Así como en esta ocasión me ah pasado en medio de drafts. Y eso provoca más enfado de mi parte. Mi sugerencia es que optimicen el juego en android.
1 vote -
Game crashed during premier draft
Game crashed during draft. No error message appeared. I was passed a pack, but no cards appeared. I clicked the drafters to my right and left and the screen that shows where packs are did not open. I clicked out of the draft and tried to click back but that didn't work either. I quit the game and restarted and by that time the draft was finished and I didn't have a playable deck.
I need a refund for this draft.
Screenshot shows the closest thing to an error message that appeared during this issue.
1 vote -
Mtg crash on iPhone after chat
Hi, I was in my fifth game of a quick draft on my iPhone 11, my opponent said hello on their first turn. I played a land and responded with a hello. As soon as I did, my screen froze and my app crashed. I loaded the game back up, entered the match and as I did I could see my timer was running out, so I quickly played an island. It looked like I had played the land out, but on my turn three, I could not play a land card. After I did play my third land, I…
1 vote -
Bug
Despues de utilizar "descubrir la fórmula" no se descuenta perpetuamente el valor de las cartas que tenia en mi mano, no me deja jugar "dividir entre cero" por 2 manas. Adjunto foto
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
draft
Perdí mi ficha de draft
Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.
1 vote -
mirrorshell crab vs ninjutsu
Traditional draft on Windows PC, game 2 of round 3. My opponent had an unblocked goblin token from Kikki Jikki enchantment, used it to pay a Ninjutsu cost. I responded by channeling Mirrorshell Crab, as opponent only had two mana untapped. Clicked the ninjutsu ability on the stack, crab resolves, opponent taps nothing, ninjutsu resolves anyway and I get hit by their 2/1 which draws them a card, putting me way too far behind to recover. About 10 PM on 3/21/22
1 vote -
Product Suggestion
Last player I played either had cheat code, or your software is bugged. I was unable to block with ANY of my creatures, two turns in a row. and I didn't see any ability to prevent me from blocking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 vote -
bug
ドラフト中に次のパックが流れてこなくなり、ピックができなくなった。
1500ジェムが無駄になった
1500ジェム返してください1 vote -
1 vote
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Abrade > Kessig Flamebreather > Falkenrath Celebrant
Quick draft Crimson Vow
Used Abrade on Celebrants, down to one health, finish attack with Kessig, a 1/3. Neither the Celebrant. Or the Flamebreather died? Able to block my Kessig with no loss of either. Should have vbeen a trade. Just went to next phase and both fully healed at end of turn?1 vote -
Refund request due to game bug or server delay so not work
Hello
At last game of Quick draft crimesn bow
Skip defence step although not confirm at my turn
So I loss the game in this one turn bug.Please refund attend fee
mars082@naver.com1 vote -
Bugeo de la pantalla de duelo
El juego corre bien hasta que voy a eventos y duelos, desde la última actualización (17/03) los eventos y duelos se me buguean. Si tienen algún parche, sería bueno que lo publicaran para subsanar eso. Gracias.
1 vote -
Crash bug
After finishing a battle in the color challenge at the beginning of the game, the game crashes when the battle is done instead of going back to the user interface. I have to reload the game after. This is happened with about three out of the 10 games I've played so far. Just started playing this game. Very buggy, not what I would expect from such a large company!
1 vote -
Color Challenge Already Completed
I tried to play the color challenges to get the rewards, but the game is displaying them as already completed despite me never beating them, and I never got their rewards.
1 vote -
during draft was disconnected for 3rd pack without any notice
during draft was disconnected for almost full 3rd pack without any notice
1 vote -
DID NOT RECEIVE MY MYTHIC RARE CARD REWARDS
I did not get my free mythic card for hitting level 36. Please adivse
1 vote
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