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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3373 results found

  1. Faster Battles, no timeout option

    Can you create an option to battle with no timeouts? I would like a faster battle options as the timeouts tend to drag things on too long and make the game less enjoyable. An idea would be to set the option off in the settings and you only match with others who also have it clicked off so you consensually battle with not timeouts.

    1 vote

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  2. Product Suggestion

    About "Go to Deals", There are two cards with style I've been waiting and hoping to get.
    1. The Locust God
    2. Soul Warden

    I've seen random people have these with card style. I have these cards, would love to have their card style. Could you make it happen soon? I'll keep my eyes out for them.

    1 vote

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  3. PEOPLE TAKE 10 YEARS TO PLAY SPELLS!!!

    I have wasted so much of my time waiting on players to either 1. timeout and leave due to them not even being there at the start of a match 2. Cry because they lost so you have to wait on there 4 timeouts to settle because they ALT F4 3. they take 10 years to play their cards (Waits 20 sec to play a land, waits 20 seconds to play another spell, waits another 20 sec to move to combat, 20 sec to assign attackers. ect)

    Please make an option where you can select speed play or only 1…

    4 votes

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  4. Have more Avatars, Sleeves, Basics and Pets consistently available in store

    I play Arena almost every single day. I estimate I spend on average $50 each month. I really like how you enabled customers to purchase wildcards directly because I build a ton of decks and go through wildcards quickly.

    Certain items like avatars, basic lands, and sleeves are only available during events or daily deals. I understand this is likely done to encourage people to log in every day, but in my opinion you could make more money if you expanded the amount of these items in the store. If I couldn't log in and missed a daily deal there…

    1 vote

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  5. Unable to submit deck

    Every day, when I try to play Arena in basic play mode, I am unable to play due to not being able to submit ANY deck that I have, including the pre-generated decks given to me by the game itself. Y'all need to fix this.

    80 votes

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  6. MTG Arena Limited Rank Incentives

    I ended last Season Top 250. Although I'm extremely happy about it, I feel like the Rank System needs a look at its incentives.
    For every loss, you lose around 50 places. If you don't play for a day, you're only set back around 10 places. So, once I reached #100 or so I felt it was safer to stop playing Drafts and secure the top 250 rather than risk a 0-3 and end outside of it.
    I feel like there should be tiered rewards not only for reaching top 1200 and top 250, but also to incentivize ending the…

    1 vote

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  7. Forcing alchemy

    Stop putting alchemy as the default for decks and playing. I dont want to play alchemy. I hate it, the implementation is awful and has pushed me to not even want to touch historic.

    On top of that I get put into alchemy que accidentally because y'all are trying to force it down our throats by putting it as the default deck building format and default que. I have never once wanted to play alchemy or make a deck for it.

    If your going to put that garbage into arena at least stop trying to force me to "try it…

    21 votes

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  8. historic alchemy

    please split historic into a second format with no digital rebalancing whatsoever. digital cards are ok.

    48 votes

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  9. Give us a way to avoid Alchemy in every format.

    Please give us a way to play Historic Brawl without Alchemy cards. I hate Alchemy. Really. I despise it. Many people despise it, and you know it. Please give us ways to avoid that trash in any way possible. Explorer was a nice start, so keep expanding the ways to avoid your past mistakes.

    2 votes

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  10. Tibalt's Trickery + First Sliver + Cultivator Colossus breaking Brawl

    Please ban one of the cards from this turn 5 infinite combo. This goes against the spirit of the game without a doubt. All you need to do is cast your commander and you win if your opponent doesn't have a removal spell? If this is not a bannable combo I don't know what is!

    2 votes

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  11. Filter: show only cards with Preferred Printing selection available

    There's a cool feature to select a preferred printing for cards but it's not so easy to use it. In case we know the exact card name there's no problem to set preferred printing for it. But I found no way to filter my collection to see only reprinted cards with preferred printing available. Also preferred printing group button does not shows in case filter is set to a specific set (e.g. in case filter is set to Phyrexia:ONE, Duress will have no button for preferred printing selection).

    1 vote

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  12. I would be happy if packs could be exchanged for MRpacks or gold

    I would be happy if packs could be exchanged for MRpacks or gold

    Limited is platinum (only once diamond) even for me,
    1 Draft is fun and has more cards, so it's very good
    2 Draft Draft Draft...R complete for this set!
    3 I have some gems to spare, so buy a mastery pass.
    4 … Huh? Got extra Mastery Pass free packs!?
    It's like that right now...
    After the implementation of MR packs, the value of surplus packs has dropped significantly, so I think there is a certain amount of demand.

    For example, 400 gold to convert to MR…

    1 vote

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  13. Keep April Fool's Day background

    Please keep the retro, scratched up, basement-kitchen-countertop table background around for people to play on! It is so much fun, and a nice addition to the catalog of places to play.

    Thanks!

    1 vote

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  14. Why do cards backs in pack openings look like old worn cards?

    Why do you idiots program trash that does not advance the state of the game? You could be adding more cards to explorer but you waste time programming worthless visuals that no one wants. STOP PROGRAMMING GARBAGE AND ADD MORE CARDS. I WOULD FIRE ALL OF YOU IF I COULD. YOU ARE THE WORST DEVS EVER.

    1 vote

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  15. Eternal Scourge warning

    On Arena when a spell like drag under targets a creature like eternal scourge, you should ask if we are sure, or find another way to help us understand that there is a rule that will cause this interaction to play out in an unintuitive way. I believed that I would still get my card, I didn't. Then I drew multiple lands in a row (ofc my land-to-nonland ratio was well over one) and reached a card that would have won me the game one draw too late. That loss was a part of the arena open day one. Yes,…

    1 vote

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  16. New pack of cards and my card backings are all damaged/warn...WTF?!

    When opening a new pack of cards my card backings are all damaged/warn. Why is someone resealing old cards into my packs? I keep my cards pristine, give me back my un-circulated feel when opening a new pack. move the damage/worn out version into a sleeve variation.

    1 vote

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  17. General QC and and display errors from the past ~72 hours

    General QC should be reviewed.

    (1) one display bug of a card clipping in the client. Either use the app’s boarders to define limits or write code for edge detection. (see misalignment attachment)

    (2) see obstructed attachment: open information is being obstructed. It turns out there are 7 swamps in play when I untapped.

    (3) More of a nonissue about incomplete skins (attachment) but future Alchemy cards were released before the client was updated. Thus you can see the incomplete assets missing.

    Lets not have development debt because that can swamp a company (see twitter having app issues because of…

    1 vote

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  18. experimental league - rewarding uncommen playstyles

    Add a new arena format rewarding new decks apart from the standard decks promoting diversity on playstiles and decks.

    Experimental league:

    A new league where every card played is tracked.
    Every day every card gets a point value based on the rarity its played. More rarely played card have a higher value.
    If a player plays the card he get points based on the value, so uncommen card will be more valuable.
    When the player wins, the value will be multipled by 1.5, if the player looses, its just the normal score.

    After each month the normal rewards of booster…

    1 vote

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  19. freezes after timer

    The game shortly says reconnecting.
    Then the timer runs out and the game is stuck!
    Not like completely frozen, because the animation og the pet keeps going smooth, and i can open the menu, but the game does not continue to pass on the turn after the timer runs out.

    5 votes

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  20. can we not give people ancestral recall in mtga?

    I was in the middle of a great game, evenly matched in skill/deck equal cards in hand both boards fairly developed, opponent plays the power nine bird and gets ancestral recall drawing 3 cards ending the game on the spot. Great idea. Either ban all alchemy cards from Brawl or tweak them so you don't get comically overpowered cards, it was fairly obvious the chance to get time warp on key to the archive was nerfed, there's no reason anyone should be casting ancestral recall in whats supposed to be slower commander format. If i wanted degenerate EDH gameplay i'd…

    2 votes

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