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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1756 results found

  1. arena

    MAGIC ARENA BUG

    Dig Through Time will freeze the client 100% of the time with the following steps taken:

    1. float 2 blue mana
    2. cast dig through time
    3. pay the delve cost

    At this point your client will freeze with no options and 2 blue mana showing your pool.

    If you force close the client and reopen it, dig through time will be resolved and you will have the option to select two cards (assuming it was not countered by opponent).

    6 votes

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  2. impossible d'accéder à la collection. Réessayer plus tard.

    Le message d'erreur d'affiche , sur androïd et sur pc : impossible d'accéder à la collection. Réessayer plus tard.

    8 votes

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  3. Shuffler

    After reviewing all the people reporting the same issue it's clear that your company not only doesn't care about anything we say, but you must like the shuffler. Did the development team manager's brother make it and you can't get rid of it or he starts to hit his helmet he has to wear? Did you fail math? Have you heard of statistics before? No, no you haven't and no you clearly can't do math. It's so great to see lazy software companies take a beloved game and make it unplayable because of their choices. Maybe, just maybe you can…

    5 votes

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  4. 318 votes

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  5. Issue with casting creatures through Alaundo’s Ability

    I am currently experiencing this bug on IOS, but I have not tried it on PC yet.

    Whenever I cast a creature from exile by using Alaundo The Seer’s activated ability, the creature does not gain haste despite the card stating that it does. I’ve tested it on a variety of creatures yet none of them have gained haste on cast.

    11 votes

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  6. S24 ultra constant crashes

    The latest update MKM causes very frequent crashes on S24 Ultra. There are no set moments when this happens, can be in menus or in a game or even during drafting which is rather disturbing.

    My bet is that the patch has simply not been tested on S24 Ultra as the phone is very new and could do with urgent optimisation work.

    6 votes

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  7. Sideboard

    Sideboard isn't displayed in full. I can't edit it in any reasonable way, please fix the issue

    4 votes

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  8. Don't pass priority when Generous Plunderer attacks and I control treasures.

    The game should let you respond to Generous Plunderer's attack trigger, especially when you have untapped treasures.

    Normally when you aren't in full control and don't have any spells you can cast or (non-mana) abilities you can activate, the game autopasses through abilities resolving. This is very frustrating with the card Generous Plunderer specifically, which both creates treasures and creates an attack trigger that counts your artifacts and deals damage to you proportionately. I just lost a game due to the damage from the an opponent attacking with their Plunderer in a board stall because I'd built up a pile…

    3 votes

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  9. デイリー勝利報酬

    以前も一回書いた気がするが、
    デイリー勝利報酬が、敗北して取れてしまったようす。

    1 vote

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    4 comments  ·  User Interface  ·  Admin →
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  10. I cannot log in to the game, continuously receive Error Code -1 and on the rare occasion I get in, the game crashes immediately

    I cannot log in to the game, continuously receive "Error Code -1", and on the rare occasion I get in, the game crashes immediately as I start a game. I have exhausted all recommended methods even so far as a DNS flush and winsock reset and still cannot access the game.

    15 votes

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  11. Double "Oops! Pardon the Goblins!" message

    I appear to have received this message twice (see attached image), and by collecting the attachments I also received the reward twice. I am currently refraining from doing anything further with the draft tokens I received so as to avoid exploiting a bug if the second message was indeed sent in error. (although admittedly I should have posted this before I even collected any attachments, but at least it should be possible to just remove the extra draft token from my account if needed)

    10 votes

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  12. iOS UI bugs introduced with 2024.35.00 release (Karlov Manner Alchemy)

    Starting with version 2024.35.00, a few UI bugs have crept into iOS:

    • The menu buttons are sometimes missing all their text. Interestingly, this has been a longstanding issue on macOS, but is now happening on iOS as well.

    • When cards are on the stack, their text is very hard to read (as it’s black text on a black background). See attached screenshot).

    3 votes

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  13. can't disable sparky

    Please, I can't disable the annoying sparky tutorial, I play the game for more than one year, and it came back out of nowhere. Either fix that or create a button to disable this.

    7 votes

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  14. wisp keeps saying congrats and giving me info.

    Wisp keeps saying congratulations every time i go to home screen. I want it disabled. it does this anytime i go home and when i redownload the game

    6 votes

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  15. Alchemy update broke the game. Unplayable right now

    Your update broke the game. Can't que, packs contain no cards and log in warning for a card rebalance has that picture. There is no log to generate because I can't log in and do anything.

    Likely gonna have to resend the mail for 3 alchemy packs

    4 votes

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  16. iPad Crashing

    Twice now in the same game! Twice! This is not a me problem as your ‘helpful’ email suggested. This is a WotC problem, this is a you problem. There are others reporting it, I’ve already reported it. My iPad is up to date, my internet is solid enough to play online for hours and hours on my Xbox, I restart your game between each and every match just to give myself the best chance of a crash free experience. To no avail, none whatsoever, because today on the very first game (of limited, so it’s costing me money each time…

    5 votes

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  17. graphics display problems

    since recently there are many issues with the UI. Sometimes the sound is gone but what usually happens is that the arrows used by spells/abilities that target something are not show and also the arrows used to visualise attacks/blocks.

    5 votes

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  18. Bug - Can't see power/toughness for Fynn, the Fangbearer and other graphical artifacts during gameplay

    Steps to Reproduce
    1. Launch Arena on PC running Windows 10 Home, 19045.3930, 22H2.
    2. Use showcase style for Fynn, the Fanbearer.
    3. Notice power/toughness is hidden due to color of text.
    4. Notice other graphical issues. See attachments.

    Issue: Can't see power/toughness for showcase style Fynn, the Fangbearer. Graphical artifacts seen in attack animations.

    5 votes

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  19. Bug: Outlaws of Thunder Junction Emotes

    TJ emotes getting cut off

    I think you all moved them too far to the left

    2 votes

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  20. エモートのバグ

    2024.36.10.5697.1065467
    少し前から
    エモートに ありがとう が出ない。

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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