MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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973 results found
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Theros
Theros Nyx full art lands are not longer available in the Basic land style pool.
8 votes -
some accounts can't login after Khans update
arena is giving some accounts a bug that they're unable to login. i tried logging into my second account and had no problem but trying to log in to my main account gives me the pop up.
56 votes -
Error Updating Data - FIX YOUR GAME WIZARDS
FIX YOUR F@$&ING GAME YOU ABSOLUTE FAILURES. HOW DO YOU CONSISTENTLY PRODUCE THE WORST POSSIBLE PRODUCT IMAGINABLE? HOW DO YOU CONSISTENTLY BREAK THE ONE AND ONLY THING YOU HAVE TO WORK ON? HOW DO YOU ***** UP UPDATE AFTER UPDATE AFTER UPDATE AND STILL NOT LEARN HOW TO DESIGN A GAME PROPERLY? HOW LONG IS IT GOING TO TAKE BEFORE YOU ALL LEARN HOW TO DO YOUR JOBS????
62 votes -
MTG client freezing after last update (2024.40.20)
After the last update i cannot play MTG arena on my PC it freezes every time i try to interact with the "home" screen even putting my mouse on the daily rewards will freeze the client.
Been waiting for 4 days now after multiple reinstalls and restarting my pc no fixes.
Support hasn't been able to help me yet :(10 votes -
Game Freezes and Crashes when Quests are rerolled or the store is opened
On Windows PC
1. Load up MTGA
2. hover over a quest and click on it to attempt to reroll itExpected result: a prompt appears to ask whether you want to reroll it
Actual result: game freezes and crashesThere is a similar problem when the store is opened. The store opens, but soon crashes when you try to hover over things and click on them in the store.
10 votes -
No mastery ladder xp after completing daily quest. 4/15 wins so far and my xp is stuck on 400/1000. I have bought the mastery pass. HelpPls
No mastery ladder xp after completing daily quest. 4/15 wins so far and my xp is stuck on 400/1000. I have bought the mastery pass. HelpPls
12 votes -
updating data
It says : "Error Updating Data - Please check your connection and try again".
after a new patch launched on Jan 26th.
I think this is a bug.
Thank you for your time and patience
42 votes -
Ever since ltest update the Arena client keeps freezing when my mouse hovers over certain items, this morning noticed it over the daily rewa
Ever since lates update the Arena client keeps freezing on my PC when my mouse hovers over certain items, this morning noticed it over the daily rewards and the other day it occured when going into the store and hovering over the Duskmourn set items about to come out... anyone else getting this?
10 votes -
App craches in open packs
- Pack icon glows indicating that i have a pack
- press pack icon
- window opens, pack shows
- interface starts lagging
- my operating system informs that application stopped working
Windows 10.
App also crashes when buying new pack
10 votes -
Possible Unstable Update
Since the lastest Update for Duskmourne MtG Arena has either been hanging or dying.
Have run the "Validate Bundles" command and running hard-wired to the router to eliminate any wireless prob•lems.
- Selecting "Packs" from the home screen results in a background picture only and the program hangs.
- Selecting "Store" from the home screen sometimes results in the message "Waiting for the Server" and get two complete circles of the graphic before it hangs. Once or twice was able to get the "Store" screen but selecting any subchoice from there results in hanging or the program dying.
- Have…8 votes -
The MTGA Client Freezes and Crasher everytime i try to Start a Draft.
The MTGA Client Freezes and Crashes everytime i try to Start a Draft. This started happening after the September 12th update.
Also crashes sometimes in the Store and while queing for any type of game
9 votes -
Client hangs after hovering over daily quest symbol
The client hangs after hovering over the daily quest symbol or clicking on the packs symbol
6 votes -
Claim Reward stuck
After a match ends, I get rewards for daily quest progress but after claiming the reward the game screen goes blank and is stuck on that blank screen. No amount of clicking the button clears the screen, only shutting down and restarting, which is very cumbersome to do every match.
12 votes -
Bloomburrow Asset error detected loop
at loading card database I get a message stating "asset error detected /n Arena will relaunch to verify asset contents." I click ok, arena restarts at retrieving asset manifests, and error pops up again. Have restarted my computer, uninstalled the client, to no avail. On Mac through Epic Games Launcher.
7 votes -
Mouse pointer missing on PC in 2024.35.10.5372.1057087
Mouse pointer is missing since 2024.35.10.5372.1057087 update. Cards, links, buttoin highlight when mouse is moved over them but there is no pointer on screen
17 votes -
UI collapse, can't join games - all decks missing, mode selector radio buttons defective, stuck in event I didn't join
Genuinely a wild setup
I played this morning, and I'm not aware of a client update since, which suggests either data corruption at my end or a backend problem
Several people on MTG Discord (not arena discord, I'm banned) are experiencing the same problem. One of them claims they were able to resolve the problem with VPN, suggesting that it may be a dead backend shard, but boy, what a wild UI presentation
I have been unable to play for around four hours that I'm aware of; the last successful game was around 12 hours ago
When I try to…
2 votes -
XP not appearing
Since yesterday’s update, XP does not seem to be appearing, either for the daily missions, or for the weekly win mission. Coins seem to be appearing ok though, as are cards. Not sure why. iOS version playing on an iPad.
11 votes -
Freeze related to Graphic
Everytime an animation start, the program freeze and I have to close it from the task manager.
In particular I am not able to enter the store and I am not able to start a sealed (it always stop on the animation of the booster opening).
I tried to reinstall the software, but nothing change. In the last 7 days I am been basically unable to play and to complete purchaise.
I also lost a match due to that.8 votes -
Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
32 votes -
animation and pop-ups cause game to lock in both home screen and in matches
While on home screen, if I hover over the Challenges buttons, the pop-up causes the game to stop responding and freezes. Freezes may also happen after boot up, while trying to connect to a match, during card animations, hovering over cards such as planeswalker cards. In general, a massive **** show. It even freezes when I am trying to buy packs!
Preventing people from playing or purchasing seems like a terrible business model!7 votes
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