MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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424 results found
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ANNOYING PIXIE keeps showing up
The stupid pixie from the tutorial keeps showing up everywhere like i'm a new player. It's ******* stupid and annoying. Fix this ****!
6 votes -
I'm well on my way to becoming a great planeswalker! (Sparky bug)
Just reiterating that I am also experiencing the Sparky bug despite being well past the tutorial.
5 votes -
Sparky repeat the same things again and again
on PC every time I come back to the home page Sparky repeat the same things again and again ;°°[
5 votes -
"retrieving asset manifest" at initial loading screen then goes to "error updating Data: please check your connection and try again"
"retrieving asset manifest" at initial loading screen then goes to "error updating Data: please check your connection and try again"
3 votes -
connexion
Impossible de se connecter.
Aucune nouvelle dans Arena Status.
Vraiment la pire expérience de jeux en 2025, je savais pas que c'était possible de puer autant la merde.
J'ai attendu exprès la release avant d'acheter et j'ai bien fait. Vous n'aurez pas un euro supplémentaire de ma part tant que vous continuiez à en avoir rien à foutre de votre communauté.8 votes -
MTG Arena Mobile - Hand Size > 15, Can't Scroll
Playing MTGA on mobile. Playing Emet Selch deck. When Emet is flipped, my graveyard becomes my "hand" and it's sometimes impossible to view and click on cards that are actually in my hand. This becomes an extra problem when I play a card that requires me to discard cards from my hand, because I can't reach/touch of my mobile device the cards in my hand. I end up roping out because I can't click on the cards in my hand because my "graveyard hand" is giant and MTGA mobile doesn't have a good way to scroll over to cards in…
11 votes -
event not appearing
I was playing in a premier draft eventn when the queue suddently stopped finding matches. The event also disappeared all of a sudden.
5 votes -
MTG Arena Status - not working
The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...
5 votes -
mastery pass
I did not receive the correct mastery pass rewards for Lorwyn Eclipsed Mastery Pass. I got the wrong 3 packs for the 4th level, I received a different standard pack and not the Lorwyn packs that are advertised, and I only got 1 mythic card for the 8th level, despite it advertising that I should have gotten 3.
4 votes -
Sparky is Back
I have been playing for well over a year now and completed the tutorial long ago, but despite this Sparky has started giving the 'What an adventure -- you're well on your way to becoming a great planeswalker' talk every time I go to the home screen from anywhere on my Android. I have tried repairing the files and there have now been at least two updates rolled out since this problem started and still nothing so I am making a post about it.
4 votes -
Art not showing
Since an update to Android that I received on February 24th, art aspects across the app aren't showing up correctly.
Kind of hard to play when vital game information can't be seen.
3 votes -
Major Graphic issues with latest Android update feb 24, 2026
The fonts are unreadable.. and graphics are missing..like nunbers representing health and power/toughness on cards! This is required to play the game I have put money into...
I highlight the bugs in this video of 1 match.
https://youtu.be/i3pJtJuduskI restarted my phone and then recorded the match above. The issue is not going away.
Please help.
3 votes -
Digits and names "censored".
Hi, after this "green sewers" update something like this appears unabling proper display of digits. Any troubleshooting?
2026.57.0.5694.1241037
2 votes -
white menu
Menu becomes white after game and sideboard becomes unreadable
17 votes -
Black screen when opening arena
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
4 votes -
Get rid of sparky you absolute troglodytes
I know it's already suggested but you should actually implement it. How hard is it to remove one annoying sprite from a game? Is that a load bearing annoyance?
2 votes -
The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!
So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.
Please don't ever do this again!
4 votes -
Spark Tutorial Fairy Stuck
The Tutorial fairy is stuck in a loop after finishing the tutorial as she gives the introduction to quests following beating the Bolas boss. It repeats every time I enter the home page, even multiple times per game session. Uninstalling and reinstalling has not solved the issue. Clearing game assets has not resolved issue.
2 votes -
Black screen after upgrade to version 2026.55.0.5391
I just updated th 12th of January to the new version 2026.55.0.5391 on a Android 16. After pasing all introduction screen of initialisation I get just a black screen wothout any information
4 votes -
Severe lag in shop and mid week event bug
When tapping on the store icon on an android device, the lag is so severe to open the shop, the game freezes, same with opening packs and the this current mid week magic event for 2/18/2026. I have not found a work around yet, this happened after the pre order tmnt update.
2 votes
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