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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1337 results found

  1. Not receving card rewards with victories

    Today I'm no receiving card rewards for victories in Arena as shown in the attached image, the reward page only shows XP and no card. I double checked in my collection and no new card was added.

    5 votes

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  2. 3 votes

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  3. experience

    The daily missions are not giving me any experience. I was at at least 500/1000, and after I completed the mission for the 750xp I'm stuck at 975/1000, and it's not the first time this happens. I purchased the season pass this season and after they went up with the price bug like this are outrageous.

    2 votes

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  4. Network Error / Can’t connect to server

    Cant start the game after initial loading screen. After that it tries to connect to server but it errors.
    iOS / Austria

    24 votes

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  5. Utopia Sprawl, Brave the Wilds, and bargain

    During my last premier Eldraine draft, I've run into a recurring issue. After tapping a land enchanted with Utopia Sprawl manually so that I can then use the mana to cast Brave the Wilds using the Utopia Sprawl as bargain fodder, I found myself unable to see or select the Utopia Sprawl enchanting my land. The left and right arrows that show up on mobile that you tap to show attached auras etc. are there. But the permanent is not visible. And if I managed to tap the arrows they disappeared until the area is tapped again, but the aura…

    4 votes

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  6. Unresponsive

    Game starts but is unresponsive on both Android and PC
    2023.30.0.4683.1034123

    3 votes

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  7. Profile Pet and Emotes not working

    My profile won't display the available emotes anymore from my account. I had several customized emotes from previous sets. Only a sound is emitting when hitting the 'Emote' button. Also, during a match, we had 5 different default emotes available and now I only have 2 (Hello and Goog Game). My second bug is for my pet list. It is completly blank and I had several pets available. I am using MTG Arena on PC. I have version 2023.30.0.4683.1034123

    2 votes

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  8. Meria, scholar of antiquity

    Timer expedition issues. Having to manually activate her each time for mana makes her near impossible to play in arena without timering out. Suggest adding a feature to activate X amount of times. If possible i would like to play a private match with someone to explain what im referring to.

    2 votes

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  9. exiled instead of graveyard

    I keep having games where card that are damaged by instant damages keeps getting exiled instead of put into graveyard.

    Opponent destroyed a one of my creatures with "Destroy evil", but the card got exiled instead of sent to graveyard - there was no cards in play stating that cards will be exiled instead of sent to graveyards.

    Running on PC client.

    1 vote

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  10. Not seeing what cards I get from mastery

    I don't know if I am actually getting anything or not, but if I am, the animation is not popping up to show me what they are. This has been happening off & on for weeks. The current date is 6/10/23.

    8 votes

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  11. Cant search for lands. Only shows battles

    When searching for what duel lands I have in the deck builder, it only shows battles. Also messed up a draft because I wasn't able to change my lands. Please credit my Ccount and fix this issue please

    12 votes

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  12. Server connection dropping frequently

    Fix your server.
    The server is dropping connection so frequently that it is difficult to play.
    Fix your server.

    4 votes

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  13. I cannot sacrifice my cursed which attached to opponent creature for my bargain trigger ability.

    I cannot sacrifice my cursed which attached to opponent creature for my bargain trigger ability.

    2 votes

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  14. Undo button sometimes makes it impossible to click certain artifacts or enchantments

    When you have certain numbers of artifacts and enchantments on the battlefield, some of them are positioned directly under the Undo button. Trying to click on those is either impossible or requires extreme precision, depending on the size the cards are scaled to.

    In the attached screenshot, it's completely impossible to tap the Inspiring Statuary, and the rightmost 30% or so of Tamiyo's Journal is also covered. In a previous game I had a whole stack of Clue tokens in that position and only a couple pixels on the edges were clickable.

    I'm playing on Windows at 2560x1440 resolution, so…

    10 votes

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  15. デッキ作成/コレクション画面での日本語カード検索に関して / Regarding searching for Japanese cards on the deck creation/collection screen

    バージョン2023.27.0にて、デッキ作成/コレクション画面での日本語カード検索に関してバージョン2023.26.40まで可能であった「漢字が2文字以上連続するカード名」の検索ができなくなっている。
    正確には、バージョン2021.07以前と同じくふりがなを回避して検索する必要がある(連続する漢字2文字以上の各文字の後ろに空白を入れると検索が可能になる)状態にロールバックされている。
    火急的速やかに修正を求める。

    In version 2023.27.0, it is no longer possible to search for "card names with two or more consecutive kanji", which was possible until version 2023.26.40 regarding Japanese card searches on the deck creation / collection screen.
    To be precise, it has been rolled back to the state where it is necessary to avoid furigana and search as in version 2021.07 and earlier (search is possible by inserting a space after each character of two or more consecutive kanji characters).
    Ask for urgent corrections.

    8 votes

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  16. Installing

    When I downloaded the app on my iPhone 8 it had no problems but when I attempted to open the app it told me I did not have enough disk space to install and play, this is simply not true as I have over 25 gb of free space but it refuses to work

    6 votes

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  17. Touchscreen

    Using a PC with touchscreen. It is March 2023 and this is my first time loading Arena since August 2022. The touchscreen no longer allows me to "click" on anything in the game (menus, cards, text, nothing). The touchscreen only allows me to highlight and point, but not make the "click" action. All of this worked back when I played consistently from July 2019 through August 2022. Just decided to give the game another go and realized the touchscreen no longer works. That's a big dealbreaker for me, the reason I started playing Arena was the touchscreen support.

    12 votes

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  18. UI/Gems -Premier Draft

    Limited - Issue MTGA
    Premier Draft

    Possible Additional Issue: Possible Gem Loss

    Durning the degradation of service issue your servers were experiencing I was kicked out of my premier draft pod and given a start draft option. I decided to wait that issue out until the issue was resolved.
    When I returned to MTGA the option to access primer draft had been removed and I was no longer able to verify if I could still use my purchase draft or not. I’m also concerned that if there’s an issue with the UI and once that has been corrected that I’ll…

    2 votes

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  19. Fast Scrolling in Store

    When playing MTG Arena on a Mac Mini M1 with a magic trackpad, it is impossible to scroll through the in-game store as the scroll speed is super-fast and erratic. Virtual on-screen arrows would be helpful to manually click and scroll one section at a time. Alternatively, being able to use the arrow keys to scroll small sections at a time would also work.

    4 votes

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  20. Report a Bug

    There is an issue with "It perpetually gains "This spell cost (2) more to cast"" not stacking on the same card. For example, If I use Nightclub Bouncer to send a card back multiple times to an opponent's hand, it doesn't stack when a enemy player cast that same spell. Here is a list of cards I've used with Nightclub Bouncer to exile it and return it to the battlefield to continuously send the same card back to an opponents hand. What ends up happening is the ability will show stacked, but the mana used to cast the spell doesn't…

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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