MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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973 results found
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Download bug
Found a bug where downloading the latest update for mtg arena will cause a kick before it finishes the download, making the game completely inaccessible.
15 votes -
I can't edit any decks.
Since the update today, I can no longer update any of my decks. When I go to edit deck it just stays frozen on the "Waiting for Server..." screen.
24 votes -
14 votes
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Unable to interact with the game at all except to play matches
Game crashes if I hover over the quests, try to enter the store, open packs, etc. Essentially all the game allows me to do without it going unresponsive is to play matches.
14 votes -
Constant crashes experienced when trying to acces or change decks.
- Load up MTGA
- Using windows laptop
- When accessing either ranked or standard play game, should be able to change decks. 3a. When accessing decks section of website, should be able to access all previously built decks.
- When trying to change decks on either of the above points an error message is received advising "MTGA.exe. is not responding.
- Screenshots attached
- No workaround found, although you can still play the deck that is showing.
13 votes -
Crash every 3 minutes on PC
MTGA crashes every 3 minutes. I'm playing on PC with win 10.
When I click on the store, MTGA crashes too12 votes -
Daily quest does not register XP on the mastery pass track
I completed a 500 Daily quest but it does not register the XP on the mastery pass track.
15 votes -
UI interaction causes crash
After the newest 9gb update, any time I open the game (on Windows), hovering over any interactable element in the UI causes the game to crash. Uninstalling and reinstalling has had no effect on the issue. It goes without saying, but the game is completely unplayable.
13 votes -
error updating data
after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.
40 votes -
Tiny Bones Sleeve
Since the last update, the Tiny Bones bundle sleeve is just missing. Doesn't show anywhere in the game. I just left with a standard placeholder.
19 votes -
The program MTGA.exe version 2022.3.42.52074 stopped interacting with Windows and was closed.
Since the recent update, the application crashes frequently throwing Microsoft COM exceptions. It is concerning that the Arena status page shows all platforms as operational with no reported incidents today when this is clearly not the case.
12 votes -
MTGA Crashes after doing specific actions (Mac)
After the latest maintenance, MTGA has been crashing for me. Immediately after the maintenance and up until the mini-patch which customer support informed me of, this had included graphical glitches of flashing and noise across the screen. After that patch, things have improved, but certainly have not been fixed.
In order to trigger the crash, I've been able to consistently reproduce it by hovering over a daily quest as if to reroll it (this will cause a crash even if you don't have the reroll available) or by entering the traditional draft event (where you would pay to buy a…
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UTC_Log - 09-12-2024 00.50.09.log 12919 KB -
UTC_Log - 09-12-2024 00.36.19.log 11393 KB -
UTC_Log - 09-13-2024 18.18.08.log 4509 KB -
UTC_Log - 09-13-2024 20.22.26.log 3670 KB -
UTC_Log - 09-13-2024 20.35.39.log 1417 KB -
UTC_Log - 09-13-2024 20.27.18.log 1281 KB -
UTC_Log - 09-13-2024 18.25.49.log 1277 KB -
UTC_Log - 09-12-2024 19.08.59.log 1259 KB -
UTC_Log - 09-12-2024 19.06.07.log 1258 KB -
UTC_Log - 09-13-2024 20.35.08.log 1 KB -
UTC_Log - 09-12-2024 19.02.04.log 1392 KB -
UTC_Log - 09-12-2024 16.04.57.log 1259 KB -
UTC_Log - 09-12-2024 16.01.22.log 1261 KB -
UTC_Log - 09-12-2024 15.50.00.log 1262 KB -
Screenshot 2024-09-12 at 3.03.51 PM.png 4898 KB
12 votes -
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Theros Nyx lands style not working properly
When selected, the style for the Theros Nyx lands doesn't work as expected. When deployed on battlefield, the style works, but when hovering over the card or while the land is in hand, it doesn't. See screenshots for reference.
9 votes -
game crashes when loading any other screen than the start page
i am able to load into the start page with the play button and all animations working but if i click play or decks it immediatly crashes(windows) i also have an mtg assistant but have no clue how to get rid of it i have been trying for awhile now
12 votes -
MTG Arena switches to windowed mode constantly for ultrawide aspect ratios
As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).
The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)
11 votes -
freeze
Bonjour, depuis la dernière mise à jour, je ne peux plus ouvrir les boosters dans l'onglet approprié. En effet, la page du booster se fige avant son ouverture et windows me demande soit de fermer le programme, soit d'attendre que le programme reprenne.
12 votes -
Bestow Nyx Hydra
I was playing in draft when my opponent cast Nyxborn Hydra for its bestow cost. He attacked with every creature but i survived with limited life, however, his Writhing Chrysalis that had Nyxborn Hydra died. His Nyxborn Hydra stayed on field and became gained odd placement. Next turn when i attacked and could have won the game, his Nyxborn Hydra was not visually declared as a blocker leading to my opponent staying alive with limited life. Next turn when he declared an attack Nyxborn Hydra was also declared to an attacker but without any visuals to notify it. I was…
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Screenshot_2024-06-12-15-56-08-85_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1345 KB -
Screenshot_2024-06-12-18-32-01-20_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1357 KB -
Screenshot_2024-06-12-18-32-46-59_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1356 KB -
Screenshot_2024-06-12-18-33-36-81_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1326 KB
19 votes -
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MTGA crashes
Since the latest update earlier this mtg arena keeps crashing repeatedly after seconds to a few minutes using it.
i play mtga on mac via epic games.
i add a log i captured on arena after restarting immediately after a crash.
i already tried deinstalling an reinstalling arena and the epic client.
when shutting down arena i receive the following error report (full report to long):Process: MTGA [24946]
Path: /Users/Shared/*/MTGA.app/Contents/MacOS/MTGA
Identifier: com.wizards.mtga
Version: 2024.40.30 (0)
Code Type: X86-64 (Native)
Parent Process: EpicGamesLauncher-Mac-Shipping [24357]
User ID: 501Date/Time: 2024-09-15 14:08:50.1156 +0200
OS Version: macOS 13.6.9 (22G830)
Report Version: 12
Anonymous…11 votes -
daily xp dont update
Mastery XP doesn't appear to be updating from daily wins or daily quest completion after Bloomburrow Alchemy update
I lost all of today's experience.
13 votes -
software blocks
it happens since yesterday after the update, whenever I click on anything after the home page, the whole game freezes, and around 20 seconds later a Windows pop-up comes on screen saying "MTGArena doesn't respond".
I play on PC Windows 1010 votes
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