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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25489 results found

  1. Shatterskull not smashing

    Shatterskull smashing failed to offer the selection for amounts of damage to be delivered between two targets (Ugin, the Spirit Dragon and Edgewall Innkeeper). I intended to deliver 9 to Ugin and 3 to Innkeeper (paid x = 6 on Shatterskull Smashing) but it delivered 6 damage to each automatically. As much as I hate Edgewall Innkeeper, this was unintentional. Thanks for considering!

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Gold tier rank 2 player faces mythic rank 237 in draft

    I've faced severel diamond/copper tier players, and I assume its because you want to reduce the wait time. But why have ranks, when you get faced off against someone so much lower/higher than yourself? Personally I like to play against ppl on a similar level of skill as myself. Getting matched with people who either never played the game before, or professional players, who play the game severel hours a day, just seems pointless. I'd suggest making it so that you can maybe get matched with ppl 1 tier above/below you, rather than having this huge skill gap

    1 vote

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  3. Full Control Mode deactivates itself

    Just lost another match, because Full Control Mode deactivates itself. A lot of times I can prevent those losses, because I press Ctrl like a maniac during the same turn. This time I activated Full Control Mode in my first main phase, then attacked with Gallia of the Last Dance. I had no chance to play my card before the triggered ability resolved, resulting in having to discard unlucky exactly that card. Normally I would play it with Gallia's trigger on stack. Really frustrating to lose a game and my ressources for that event (1.500 Gems) like this. Please fix!

    21 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  4. Canadian flag sleeves!

    Canada Flag sleeves in arena. We have more than 10 players in the hall of fame voting committee do to over 100 pro points!!! Canadians are so **** proud when people complement them as nice. Let us show off our love of maple syrup and hockey with a great sleeve

    3 votes

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  5. Color Challenge Suggestions

    As a new player I find the color challenges may a bit polarizing for some. Personally, I enjoy the idea that they are self contained puzzles, simulating common scenarios one may find in a match, specific to their deck. It doubles as a crash course in the structure of the game as a whole, as well as introducing the specific mechanics the deck colors may use.

    On the other end of the spectrum new players may be put off by the trial by fire type play these color challenges have. Trial and error reveals just at what turn, what cards…

    3 votes

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  6. needs to AUTO SORT/ORGANIZE the cards that are IDENTICAL! on your hand and opponents hand

    shameful that this is not already done. its bad enough i have to organize my hand and waste time. the game is so lame it will not and cannot even put IDENTICAL CARDS TOGETHER?!? really?! so not only does it leave your hand a stinking pile of disorganized chaos.. but then if i cast any card that shows my opponents hand, NOW I HAVE TO SEE HIS PIGSTY OF A DISORGANIZED MESS as well! so he might have ten cards in his hand and have 4 of the same card, but it takes me forever to know that since the…

    2 votes

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  7. give more TIME to play certain complex cards!

    give more TIME to play certain complex cards! like heliods intervention,which asks lame obvious questions like, "which player to gain life?"..duh.. or makes you select targets to destroy because it actually thinks you are probably going to want to destroy your own permanents.

    all the cards are NOT created equal. right now you programmers give people as much extra time to play a basic creature which resolves instantly as you do to play a complicated card that asks you a series of questions.. if you dont answer all the questions in time, the turn ends and the spell goes UNCASTed…

    2 votes

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  8. [mobile] Please add an option to disable card selection via double tap while drafting!

    It's much too easy to accidentally pick a card you only wanted to reserve / view, if your screen's a little finicky or you're simply being a little clumsy. It happened to me multiple times during my first draft.

    Please add a checkbox in gameplay options to disable double tap card selection.

    2 votes

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  9. There should be a way to turn Sorcery and Instant Spells into creatures

    It would be good for Blue, since they could bounce them back to their hand after being cast and turned into a creature. It would be an enchantment that costs 4-5, it would cast the Instant or Sorcery then instead of being sent to the graveyard, would become a 3/3 creature. The creatures could also have the ability 'Tap Pay 3 Sacrifice this creature in order to cast this spell without paying its mana cost.'. For fun, you could also make a planeswalker emblem that turns any spell cast into a creature, that also has the ability to cast…

    1 vote

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  10. Can’t click button if it appears while looking at card detail

    On iPhone if I have done a long press to look at a card in detail and a button spawns (“resolve” “blockers”, for instance) then the button doesn’t recognize presses. As a workaround if I pull the screen down from the top it seems to refresh things and I’m able to click.

    My guess is that the scaling of the card is also applied to the button-target somehow, and that the display is redrawn correctly after being hidden briefly by my clock screen.

    1 vote

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  11. Lentitud

    Hola. Llevo un mes jugando más o menos. Es desesperante la lentitud con la que los jugadores reaccionan. No me refiero a casos de mazos complicados, hablo de casos en los que, por ejemplo, tienen todas las cartas aún en la mano, o no tienen ninguna carta y tardan muchísimo tiempo en actuar. Una partida que normalmente se acabaría en 5 minutos se demora a media hora en la que solo haces que mirar la pantalla y acabar concediéndole la victoria por no esperarle. Se debería hacer algo en ese aspecto. Reducir tiempos de espera a la mitad o incluso…

    1 vote

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  12. stacked card stuck on screen

    When playing against GW Auras, an opponents creature had 5+ enchantments stacked. AS I Was clicking through the stack to see each one, the full art for one of them became 'stuck' on the screen, covering the combat area. it did not go away. When I went to combat on my next turn, I could not see what blockers were declared due to the card in the way.

    37 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  13. Argentina Flag Sleeves

    Please we need Argentina flag sleeves, but instead of argentina flag repleace it with Diego Maradona logo instead.
    Greetings

    2 votes

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  14. Card image stuck on screen

    I got a card stuck on the screen somehow. I think I was trying to zoom in on an opponent's Pharika's Spawn while it went into exile from my Banishing Light. The image of Pharika's Spawn stayed huge in the center of the screen, covering up the rest of the field, for the rest of the game

    33 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  15. 2 votes

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  16. Running before walking

    Hello ?
    Is there anyone from developpers really what we post here ? It seems a lot of players like me are suffering loosing games just because of a too slow computer and nothing is made to allow disabling animations !!! I spend already around 400$ because I'm close to reach top 1500 and thought it's worth it but I'm too often loosing on BO3 just because computer is too slow and a bad connexion !!
    Now since last update I already notice a very dramatic bug that unallow somtime targetting a player !! I lost about 4 games because…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. 1 vote

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  18. Allow scrolling through packs on packs tab

    A way to scroll through all the packs on the "packs" screen. If you have more than 5 different types of packs, you are only shown the oldest, non-remastered packs first, being Ixalan through Guilds of Ravnica. I am trying to do a league with friends online, and I currently can't open the packs I need to take screen shots of them to record for everyone to see in the league/the person keeping track of it, without opening any pack that came before it in Arena's lifetime.

    Not being able to scroll through packs is a failure of UI, and…

    1 vote

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  19. No token life gain

    With the new cap on tokens on arena I understand that the number of creatures can be unesacarly large number of tokens, however, the effects of having the tokens enter should still be preformed.
    For example, in my game my opponent had a runed halo against scute swarm making them unable to kill my opponent however I had other win cons that I could have drawn into. This was prevented because with the lack of tokens entering my impassoned orater failed to ever trigger leaving me at 20 life as opposed to 290 or so life.

    3 votes

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  20. Mythicless format?

    As one of the FNMs, would you consider a temporary format where no mythics are allowed? In the same way as pauper and peasant exist, banning the mythics shakes up the format

    2 votes

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