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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25761 results found

  1. apple store price

    I find it very unfair that when paying for things in MTGA through the Apple App store prices are higher than when purchasing items from another device within MTGA through Xsolla merchant.

    While the difference is not too great ($5 o $6 dollars more) it makes no sense to pay more for the same content, simply because you use another platform.

    2 votes

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  2. Rank not increasing in historic event

    I have won 3 times in a row on Historic ranked event and my ranking isn't increasing passed 2 dots from platinum 1

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Store Bug

    Right now all the packs are in the store for either 500 gold or 100 gems each, and when you click to purchase and then confirm, it makes the confirmation noise but nothing happens. No purchase is completed

    3 votes

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  4. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Planeswalkers have broken the game.

    I was battling an opponent and they played Vivien, Monster’s Advocate. My attack ability instantly failed as I have described before. I play on an iPad using IOS. Match ruined instantly.

    1 vote

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  6. Damnation

    Please for the love of god, add Damnation into Historic. I really love playing control but I can't stand playing white. We already have Wrath of God and Day of Judgement in Historic, and Damnation is just the same exact card except black. It would allow those of us control players who want to play Dimir control or something else like that to compete against other top Historic decks. Jeskai and Azorius control are just far superior right now and dominate.

    I at least can not see how adding Damnation would be too strong for Historic metagame, since it's the…

    1 vote

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  7. Planes walkers cause both triggered abilities to stop as well as attacking

    I have mentioned this before and observed it again in greater detail. When an opponent casts a Planeswalker the client may stop recognizing your ability to attack and may also stop triggered abilities upon summoning. In sum, Planeswalker cards break the game. They should be banned until a fix is made. Otherwise it is merely an exploit. I play on IOS. This particular match involved my opponent playing a Planeswalker and I countered with a Skeleton Archer to eliminate a token. The ability did not trigger. I later played Soulhunter Rashka and that ability didn’t trigger either. Losing 6 planned…

    1 vote

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  8. ranked BO3 bugged

    posted this (alot) few weeks back but no response,
    still no rank gain in BO3 only BO1 sometimes even loose rank when i win please fix cause i'm missing out on wildcard rewards because of this..

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. inexistent mana

    Opponent casted a 6 mana creature on turn 5 without any mana acceleration

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Guardian Project didn't trigger after bonecrusher giant killed creature whilst trigger was on the stack

    I played a Scute Swarm with Guardian Project on the field. My opponent immediately killed it with bonecrusher giant adventure, meaning the draw trigger fizzled, rather than resolving. This was in historic Brawl on android mobile. Cheers!

    2 votes

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  11. Turning a loss into a draw

    I’m playing on the IOS version of the game, and I have noticed that if I concede a game, and then exit out of the app, that if I go back in the game will call it a draw, and I don’t believe this is a visual only glitch as I noticed it in ranked, and I don’t believe it impacted my rank progress, it might also be a ranked only glitch because I couldn’t recreate it in casual, and I don’t want to try and recreate it in ranked

    1 vote

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  12. Magic the gathering arena mobile (android)- Official support to POCO M2007J20CG

    I'v been running mtga on this phone from a install via apk from an alternative app store. The game runs smoothly on thist device so there is no reason it shouldn't be officialy supported.

    1 vote

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  13. improve deck building tools

    organize deck building by type or color ... sorting options

    1 vote

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  14. Foretell

    Cards that players use 'Foretell' put them in the enchantment/artifact area so we know this is a thing. Maybe put FT on the card back or something.

    Thanks

    1 vote

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  15. Opponent Withdrawl

    I have been playing MTG for a long time (over 20 yrs.) and I love playing MTG Arena as I live in a very rural area, but I have a problem. I almost never actually win a game. This isn't because I'm not doing well, but is instead because 90% of the time my opponent will withdraw from the game instead of completing it if they are about to lose.

    Is there any way to make it so there is some kind of penalty or cost for early withdrawal? I understand, that sometimes people have to go (baby crying, someone…

    1 vote

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  16. Disconnect notification

    Add a marker for if your opponent has lost connection. This way it is clear if they are trolling and need to be reported or have disconnected.

    2 votes

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  17. Runed Halo Shrine

    Runed Halo not preventing damage from Shrine of Stone Fangs

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. el juego de cierra en medio de una partida

    en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Game Crash during draft and sealed

    i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
    I want my sealed and draft crystal back!

    17 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Some Unity error and deciding to discard a LAND on T1 with only 2 land in hand?

    Seriously. Game keeps crashing with a random Unity error. Minimum specs are not the issue.

    Then while out of the game, on T1, the "AI" decides to discard a land... A LAND? no no no no no

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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