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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11756 results found

  1. ログイン不能/I can't log in

    From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
    It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
    I can log in to the iOS version by using the phone company's line.
    I am having trouble because only certain internet providers are restricted. Please fix it.

    2024年10月23日(日本時間)から特定のインターネットプロバイダを利用した回線からログインできません。
    日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
    iOS版は電話会社の回線にするとログイン出来ます。
    特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。

    43 votes

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  2. Break Out not functioning correctly

    The card “Break Out” from Murders at Karlov Manor is putting cards on top of my library instead of into my hand, which is not what the card says to do. It is now a net card-disadvantage and is unplayable.

    45 votes

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  3. 報酬

    マスタリー報酬レベル59神話レア2枚が反映されない。

    2 votes

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    40 comments  ·  Gameplay  ·  Admin →
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  4. Unable to interact/view sideboard bug

    Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses

    72 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. No Daily Deals displayed

    For me there are no daily deals displayed in the store. I was already wondering about there being none. However, as this is the second day I have now checked reddit to see if there is any discussion on the topic. Turns out: there are daily deals, they are just not displayed for me in my store.

    37 votes

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    5 comments  ·  Store  ·  Admin →
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  6. Foundations Decks have missing cards

    I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon

    26 votes

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  7. xp points

    XP points are not added to my mastery

    62 votes

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  8. Tamiyo, Inquisitive Student ability bug

    Tamiyo, Inquisitive Student (planeswalker) +2 ability says "Until your next turn", but each activation stacks until you are attacked the next time, regardless of how many turns has passed. See attachment or imgur link.
    https://i.imgur.com/sbRyJ9k.mp4

    54 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  9. Sideboard

    When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.

    64 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Soaring Sandwing plainscycling

    I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.

    205 votes

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    99 comments  ·  Gameplay  ·  Admin →
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  11. Unable to Click in Mac Client after KTK Update

    Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.

    193 votes

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    91 comments  ·  Gameplay  ·  Admin →
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  12. Indebted servant Bestow Bug

    After Indebted Servant is bestowed, once the enchanted creature dies and the Servant becomes a creature as it falls off, it does not join the row of other normal creatures but instead hides under them like it’s on its own layer, making it hard to target, tap, etc.

    IOS platform, MH3 drafts

    83 votes

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  13. Chromatic Cube - Can't Use a Card without Card Style

    I can’t use a card I drafted without paying gems for the art style

    92 votes

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  14. missing mastery pass rewards

    The mastery pass rewards do not pay out anymore

    The mastery pass winnings do not pay out. The normal bonus mastery track pays out normally but the mastery pass does not. I should have received a number of rewards for lvl's 38 and up but got none, not cardpacks, no orbs and not the merry beasty.

    please fix this.

    34 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Can't login to new account post 5/23 update.

    I can not get into my account. It was created last night on 22MAY2024 and verified through verification email. Today I can not log in.

    91 votes

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  16. alchemy event

    Wrong pack reward in alchemy bo1 event

    22 votes

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    8 comments  ·  Events  ·  Admin →
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  17. Unable to sideboard in game 3 on mobile

    In a ranked Bo3 match, between games 1 & 2, I was able to access my sideboard and make changes to my deck. In between games 2 & 3 however, when viewing my deck and sideboard, I could not add cards from my sideboard into my deck by tapping them; I was able to remove (or add additional copies) cards from my deck by using the + and - buttons, but could not replace them with cards that were in the sideboard and not the maindeck- obviously though, I could not register fewer cards than legal, so I was unable…

    44 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  18. Viewing graveyard

    I've noticed since the bloomburrow release when I click on any player's graveyard to view the cards there, it will take an extremely long time for the window to pop up if it does at all. I have not had any internet issues or any other slow downs in game. I have had this issue across devices and networks.

    54 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing

    After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing.

    At the beginning of the day, I was at Mastery level 32 and 750 XP. I have completed the 500 XP daily quest and the 10 daily wins for 25 XP each. I would have been at Mastery level 33 and 500 XP, but I only recived 25 XP for the first daily win and now I'm still stucked at Mastery level 32 and 775 XP (750 XP + 25 daily win XP).

    725 XP were not credited.

    Solve this bug,…

    42 votes

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  20. Unable to change decks for gameplay

    I have not been able to switch between decks in any form of play, whether it be normal play, ranked, or practice against the Bot. When I click on the deck box, It brings up a screen for 'ENGLISH: Act I - WAR Lore Event - Momir.' When I try to click Ranked, Play or Brawl, it adds that option to the right of the screen however number of times I do it.

    37 votes

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    1 comment  ·  Gameplay  ·  Admin →
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