MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13611 results found
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sideboard error
Can't see the board dring sideboard... lost since i couldn't sideboard properly...
25 votes -
Incinerator of the Guilty = Get Stuck
Bug: When playing Incinerator of the Guilty if I don't have anything in my graveyard but I get into the dialog about collecting evidence and I can't get out of it so I have to concede the game. This has happened twice.
15 votes -
assemble the players
Double assemble the players makes the game lock when trying to cast off of the top.
19 votes -
Sideboard gone for Bo3
Sideboard does not show past Bo1 section in deckbuilding after OTJ update
12 votes -
We still can't log in
"all systems operational" and "no incidents reported today" how do you make such absurd statements while not acknowledging a critical issue like players not being able to log in for 10 hours
33 votes -
All game modes locked
All game modes including tutorial and color challenges are locked. Unable to play any game mode but can see decks and access store
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36 votes -
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Error Updating Data
On both my iPhone and my MacBook Pro computer, I've started getting an error message that says "Error Updating Data: PLease Check Your Connection and try again" every time I try to open MTGA. This only started happening yesterday, but I've been playing MTGA since 2021, so it's a new issue. It's started happening on both devices at the same time, so it's not a single device issue.
18 votes -
Problem with Friend Challenges--Network Error--Unable to submit deck
I'm running a Powerbook Pro (2018) with OS 12.7.1. When I try a friend challenge with my son, who is on a PC, he gets into the game right away and I get "Network Error--Unable to Submit Deck" regardless of what deck I submit. This has been going on for a few days. It does not matter who initiates the challenge--it's always the same result for me.
33 votes -
Fix logins LMAO
Still can't log in after 5 hours and wotc still hasn't acknowledged that all systems are NOT OPERATIONAL
31 votes -
Calamity triggers
Calamity, Galloping Inferno, when saddling a creature and opponent has a planeswalker out, only 1 token is being made instead of 2. I've heard this also happens if opponent is defending a battle. I was on Android mobile when this happened. I believe this happens since it wants you to chose where the tokens are attacking but then doesn't produce the second token
11 votes -
Quick Draft
Stuck in Waiting Queue for Quick Draft after the update.
13 votes -
Sideboard not appearing completely (5 visible cards ? ) in deck editor
Sideboard not appearing completely (5 visible cards ? ) in deck editor since the release of Outlaws of Thunder Junction.
Version is :
2024.36.0.5576.106278411 votes -
Calamity, Galloping Inferno saddle token trigger bug (when attacking a player defending a battle or planeswalker)
As the title says, Calamity, Galloping Inferno on creates one token copy when attacking a player defending a battle (or attacking a player that controls a Planeswalker, according to mja16777216#38339).
This bug is repeatable easily against Sparky. The bug seems to occur as part of selecting targets for the new tokens. If no additional target is available, it functions as intended.
This was on Arena on Windows.
11 votes -
Crash ipad
From last update every 2 match the app on iPad crash and I cannot enter again in the match because it start the countdown then it crash again until the match is finished. Please fix it.
17 votes -
Cloak + Conspiracy Unraveler
Cloak Conspiracy Unraveler (like by using Hide in Plain Sight). All cards in your hand show alternate casting cost of 0 and allow you to attempt to cast them for 0 even though Conspiracy Unraveler is Cloaked and its ability shouldn't be active.
19 votes -
dig through time
Second time it happened to me that game freezes when dig through time is cast with floated mana.
12 votes -
Game crashes when I cast Koma, Cosmos Serpent while playing on iPhone
Every time I cast Koma Cosmos Serpent while playing MTG Arena on my iPhone, not only does it immediately crash but it will continue to crash as soon as it reloads. This is infuriating.
17 votes -
Friend challenge keeps bugging out after 2 or 3 games. we become Desynched
When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…
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Log20231126_003001.log 1045 KB -
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Log20231121_204408.log 3702 KB -
Me - after challenge attempt - Log20231120_194323.log 11751 KB -
Me - before challenge attempt - Log20231120_194107.log 10078 KB -
Screenshot 2023-11-20 194244.jpg 495 KB -
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Them - before challenge attempt - Log20231120_194042.log 3 KB -
Them - after challenge attempt - Log20231120_194529.log 8 KB
27 votes -
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chorus counter not increasing properly on chorus cards
This bug doesn't occur every game, I am unsure what conditions activate it. I play a deck with surveil and explore mechanics. Sometimes a few of my chorus cards don't update, while others do; for example I'll have "Collossal chorus" in my hand, play "mycellic Ballad" and the chorus counter on "Collossal chorus" remains at 2. In the same game, I draw a Collossal Chorus whoch does reflect the count increase.
12 votes -
Matchmaking for Quick Draft LCI broken, never find a match
Quick draft matchmaking is taking forever, I never find a match. This started today after the update and release of Outlaws of Thunder Junction. I attached screen shots showing I waited more than nine minutes and counting.
11 votes
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