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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14527 results found

  1. grinning ignus adding more mana

    I was playing Explorer Ranked Bo3 and Grinning Ignus was bugged, when you activate the abbility to put it back in your hand it adds RR2 not R2 as it should, so it can create infinite ETB by itself

    26 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Bug with mercenary tokens on Arena mobile

    If you have a stack of mercenary tokens from the new set that tap to add +1+0 at sorcery speed, it seems impossible to target any other mercenary with that ability. When activating it, that mercenary stays on the top of the stack and no matter where you press on the stack it just taps and targets itself. Completely useless. It appears to work fine with any other creature, there's just a UI problem with stacks of them on mobile.

    21 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  3. Error Updating Data since latest patch

    Error Updating Data since last patch. Can't play at all.

    65 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. friend challenges not allowing deck to submit

    Every time me or my friend challenges each other it is a 50/50 chance of MTG working. Because, we are given a message that say, "Unable to submit deck" even though the decks were legal and allowed to be used. I have not had any issues with regular play against random players. Only when I challenge or my friend challenges me. I would really appreciate it if this issue can be resolved and addressed quickly.

    64 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  5. Inexplicable crashing on iPad after MKM update

    After recent MKM update the game is crashing on iOS (iPad) without specific triggers. It seems to only happen in-game.

    31 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  6. Grinning Ignus Bugged with New Update

    Grinning Ignus is bugged now, at least in explorer. When the ability is activated it is adding 2 R and 2 Colorless to the mana pool. It should only be adding 1 R and 2 C. Not sure what exactly is causing this issue. This is not working as the card is written or should function in the game. It is treating Ignus's ability as if it were free to activate and not cost 1 R as it should, I think.

    19 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. k'rrik not working

    Cannot Cast Correctly with K'rrik's ability on Arena

    have K'rrik on board, 5 swamps, untapped, an arcane signet , untapped. villis Broker of blood in hand. so i should be able to pay the 3B with K'rriks ability and use my 5 swamps to cast Villis, however the interface will only let you use K'rriks ability if you can already cast the card. this is not how it is supposed to work. ie it reads
    "For each {B} in a cost, you may pay 2 life rather than pay that mana."

    not

    " once you cast a spell, For each…

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Helm of the Host creating tokens of other creatures

    Opponent was able to use Helm of the Host to create token copies of creatures not equipped with Helm of the Host throwing the match in their favor.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Hexproof provided by "Jade Orb of Dragonkind" did not wear off

    Played "Miirym, Sentinel Wyrm" using mana provided by "Jade Orb of Dragonkind," and the Hexproof provided did not wear off when it should have, and further did not wear off on my opponent's next turn after my turn, when Hexproof should have worn off.

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Bug Grenzo

    If you control target Player turn and that player control Grenzo ( That heist opponent ), you are enable to do nothing and your time will finisch

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game won’t load

    The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.

    46 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Crash, crash, crash

    Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
    https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH

    28 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  13. Bestow creatures re-enter issue mobile

    Issue on mobile devices, when creature enchanted with a Bestow creature dies. The bestow creature stays on the battlefield in akward positions making it difficult to interact with said bestow creature. Ie buried under another creature, hard to target with the creatures layered on top of one another.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bug - Koma, Cosmos Serpent

    On IOS, Arena crashes when you play Koma, Cosmos Serpent. Kicks you out of the game and then your game won’t reload the current match you were in until it times out or ends on the other players side. I specifically play the card with Kira, Sovereign of the Deep. I don’t think this correlates with the issue but noting it just in case.

    27 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. draft bestow bug Iphone

    When a bestow creature falls off the creature its bestowing it's icon doesnt change and sits underneath the other creatures, making it impossible to target or view its stats, but still acts as a creature for the other player.

    Its happened once in both premium drafts ive done, and cost me both games. Once when my creature bestowed with Glyph elemental was stolen and sacrificed, the glyph elemental icon stayed on their side, making it not possible for me to target/attack/block with it.
    The second time with a triton wavebreaker that was bestowed on their side, and when the creature…

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Bestow creatures enter opponents side of battlefield

    I enchanted a creature with a bestow creature. My opponent stole it using red creature with exploit but I do not recall the name. They then sacked my creature using a spell and my bestow creature visually landed on their side of the battlefield. I was confused but I didn’t realize that I still had control of the bestow creature. During my next phase I had the opportunity to attack but I didn’t realize it. That lost attack ended up costing me the game. This is a sealed MH3 event I’m playing in the mobile app on and iPhone.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Incinerator of the Guilty = Get Stuck

    Bug: When playing Incinerator of the Guilty if I don't have anything in my graveyard but I get into the dialog about collecting evidence and I can't get out of it so I have to concede the game. This has happened twice.

    20 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  18. Koma Cosmos Serpent Game Crash

    Game Crashes every time when you cast koma and will keep on kicking you out of the game until you have lost the match if you try to renter the game.
    Playing on IOS

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Bestow bug

    Experiencing the bestow bug on Android. Multiple games in sealed and premier draft lost due to not being able to click on bestow creatures for blocks, fight spells, etc since they are on a layer below other cards when they fall off.

    Had this error happen in two premier drafts on release. I took a break from playing limited for a few days assuming the error would be addressed. Came back and had the same error in a sealed.

    You can fix the bug by closing out the mobile client and reloading after the error occurs but often this takes…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Corrupted shapeshifter

    Corrupted shapeshifter copy made with Springheart Nantuko instantly died despite release notes! Lost me the game. It made the copy, correctly gave me the choice, then the copy just died like it was a 0/0

    If a permanent enters the battlefield as a copy of Corrupted Shapeshifter, there will be two copy effects to apply to it. One will copy the values chosen for the Corrupted Shapeshifter being copied. And you'll choose the values for the copy's own enters-the-battlefield replacement effect. The resulting permanent will have the abilities from both effects, and its power and toughness will be determined by…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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