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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16428 results found

  1. Suppression ray allows you to stun creatures tapped with it

    Suppression Ray states:
    "Tap all creatures target player controls. You may pay X {E}, then choose up to X creatures tapped this way. Put a stun counter on each of them."

    The official ruling states:
    "Creatures tapped this way" means creatures that became tapped as a result of Suppression Ray's effect, not creatures that were already tapped before Suppression Ray began to resolve.
    https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=661799&printed=false

    Arena allows you to place stun counters on any tapped creature

    34 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. crash

    After the Arena update, the game freezes and crashes.
    I cant't play anymore! What can i do?

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Eluge

    Eluge's ability on a Sea Gate, Reborn doesn't turn it into an Island, so it doesn't get the +1/+1.

    24 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Bestow

    Bestow placement error has cost me multiple premium drafts. Most recently I was attacked by an unblockable nyxborn hydra. Up voting doesn’t seem to matter.

    26 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  5. Tender Wildguide

    As many other people have posted as well, it seems that the game doesn't recognize Tender Wildguide's abilities. I played a game where I had a 1 mana blue instant in hand, planning on blowing out my opponent's removal spell. When they went to cast it, I never got a prompt or anything about getting priority, and the removal spell resolved.
    The following turns I tried to go into full priority mode to investigate, and it seems like the game doesn't recognize the abilities as being activatable, even though they are. In this state, my turns would stop on every…

    18 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  6. Client crashing following update

    Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Game wont update and crashes on android

    Game is not updating and crashing on Android

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Arena Crashing on Android

    Arena is crashing when the "Download" button is clicked on the startup screen. Troubleshooting: uninstalled and reinstalled app, restarted phone. No resolution from TS

    Device details
    Android
    Samsung S24 Ultra
    One UI 6.1
    Android 14

    15 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Grenzo, Crooked Jailer and Emrakul, the Promised End not interacting properly. Soft lock!

    While controlling my opponent's turn with the trigger from Emrakul, the Promised End, I cast a Grenzo, Crooked Jailer that was in their hand. The enters trigger from Grenzo went on the stack targeting me, however, I could not control the trigger despite controlling their turn. This locked me out of game actions until I timed out.

    32 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Bug: Eluge's flood counter on double sided land

    After putting a flood counter on a Sulfuric Springs, the land didn't get the Island subtype and did not increase Eluge's power and toughness.

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Xp mastery

    hello support
    I play magic on Android, and since the alchemy update, I'm not gaining xp, yesterday's missions didn't count and today's missions didn't count towards mastery progression either

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Still crashing on PC

    Still crashing after most recent update, attempting to access the event screen for any current events causes the game to freeze and crash. Status website says all should be good but is still broken

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Unable to side-board

    Playing on an iPad. Prior to BloomBurrow I was able to side-board. After BloomBurrow I'm unable to add side-board cards but I can remove main-board cards. Traditional Timeless.

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Jace Reawakened Ultimate

    Jace Reawakened last ability seem to not be working properly.

    For Jace using his -6 ability, it states until end of turn cast spells will be copied, but as of recently it only seems to work for the first spell and then any spells cast after the first don't get copied.

    Also Tamiyo
    These planeswalkers were both working as intended up until yesterday. as (8/20/24 with the update), they don't seem to be working correctly.

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. Tender Wildguide unable to activate at Instant Speed

    7/30/2024 10:40am PDT on PC
    Tender Wildguide and its offspring both tap for mana or to add counters, but cannot do so at instant speed. Auto-passes through castable spells and gives no option to respond with either of their abilities when priority is passed.

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Tender Wildguide unable to use effects

    So I didn't really have the opportunity to explore with it because I was on draft, but it seems that occasionally Tender Wildguide is unable to use its own abilities? I've casted it three times with offspring, and twice it was unable to use either of its tap abilities though it could still attack. The offspring could still use its effects, though. Kind of frustrating because it actually cost me a game.

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. No Experience Gain from ANYTHING

    I have completed 2 daily quests and gotten several daily and weekly wins but my experience for the set mastery pass never went up even though it said it rewarded me with the xp. Started happening after updating arena on my laptop today (August 20th)

    15 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. Crash

    After today's update, when loading screen prompts me to download additional files, the game crashes every time. On mobile android.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Graveyard Browser Delay

    When playing a match against a live opponent, click on a graveyard with cards in it while an opponent has priority. The graveyard browser will not open until you receive priority (when you are next allowed to take an action to be specific).

    Expected results are that the browser will open immediately (Which happens on previous versions).

    This bug was found on a Windows 11 Laptop.

    In the attached video, I clicked on my opponent's graveyard 3 times, and it didn't open the browser until the turn was passed.

    I've had this happen multiple times since the Bloomburrow update, never…

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Not gaining mastery xp

    Since 8/21 not been able to gain mastery xp for wins or daily quest, been playing for the mastery pass, which I bought, so this really sucks.

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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