MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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972 results found
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bug
Game crashed multiple times on starting new game when doing a quick draft event. Couldn't get past the waiting for opponent screen, you hear the game start sound and the game crashed. Happened about 5 times. Then it was just registered as a loss.
1 vote -
Game Balance is bad
I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.
2 votes -
Game Balance is bad
I just did a final fantasy sealed event, first two matches were opponents with mirrored deck but drawing magical christmas land, game was over by turn 3, opponent just wiped my board with a single spell. third match was the same but it was some black/white deck and i didn't get any red mana for 4 turns to cast my mostly red hand...this game needs to be balanced better, why am i facing off against opponents with the best removal when i am getting all 5 drop hands when my deck is balanced.
2 votes -
quick draft aetherdrift 10.06.2025
I was playing the Aetherdrift Quick Draft on June 10th, 2025, around 11:00 PM, and at some point I lost connection and was kicked out of the draft. Later, it counted as a loss, which was very frustrating. This kind of issue rarely happens, and my internet connection was stable throughout.
I would really appreciate it if you could compensate me for this incident. Thank you!
2 votes -
Unable to connect
Unable to connect after logging to Jump-in event and after 200 gems paid
2 votes -
Disconnected while drafting
I was selecting my cards on Premier draft and the game disconneted me, my internet is working properly and I simply can't reconnect. Playing on PC/Steam
2 votes -
inbox issue with claiming reward
I'm getting a network error trying to claim a inbox reward
2 votes -
Jump In
Jump In event still glitched. It takes me to a packet select and then redirects me home. I haven't been able to access it for over a month.
1 vote -
Free loss in quick draft
I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.
2 votes -
Unable to Claim Quick Draft Event Rewards
I just finished a quick draft with 7 wins but it won't let me claim the 950 gems. The button text instead says Home.
2 votes -
Agatha's soul cauldron and order of operations
I tried to use Agatha's soul cauldron to exile a creature card from opponent's graveyard. MTG Arena would not let me. It operates at instant speed. THEN, opponent used their graveyard cards to delve... I was already trying to exile one of their cards but it didn't let me use my instant speed when the opponent was not doing anything yet. And they were allowed to use the card in graveyard to win...
1 vote -
1 vote
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In a quick draft after collecting a deck, when entering a match, it throws you into the menu and the match does not start. The bug that was
In a quick draft after collecting a deck, when entering a match, it throws you into the menu and the match does not start. The bug that was a month ago is repeated.
1 vote -
Card interaction bug
Mid week magic - EOE constructed.
I was not able to to use rust harvester's ability - tap 2 to exile target artifact from graveyard. On my oreplate pangolin which was in graveyard. Oreplate pangolin is an artifact creature.
1 vote -
Bug/Max Speed ability unable to activate at Max Speed
Bug: During a premier draft match I was unable to activate a max speed ability on Slick Imitator (Copy a spell or permanent) essentially costing me a match. There was just no option to activate. I have screenshots and logs. I will be removing this (essential) card for the rest of the draft.
4 votes -
Android app crash on "Waiting for opponent..." while joining draft
The android app is prone to crash right before joning matches, which then results in a lost game.
After these crashes, is impossible to reconnect through mobile, the app will continue crashing on the very same message, right before joining the game.When I was near my laptop I was able to quickly join from PC and play the match there, but this is a very annoying issue.
At the very least, don't give the loss if a player never gets to see his hand.Please, this will be much appreciate, thanks
1 vote -
Next arena direct should be any other set than EOE because it is not fun at all.
Some sort of flashback Arena direct would be quite swell.
Some good ones would be Kaldheim, Strixhaven, midnight hunt, or neo1 vote -
Creature Exiled Erroneously
- I was playing a Limited Draft of EoE.
- I had an Illvoi Infiltrator enchanted with Meltstrider's Resolve.
- My opponent cast Seam Rip on the Meltsrider's Resolve.
- The enchantment and the creature were both exiled
- It should have only happened to the enchantment. The enchantment cost is (G) and the Illvoi Infiltrator cost is (2)(U). The Illvoi Infiltrator costs more than what Seam Rip affects. (2) or less.
- Playing on PC
- Log attached.
1 vote -
Quick draft and game loss
Game crashed and lost the game i was in, which resulted in ending the draft i was in. i would like my gems back please
1 vote -
extra loss in a premire draft
I should be 3-2 after a loss in a premire draft. But I got an extra loss. It beacme 3-3.
10 votes
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