Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


603 results found

  1. +256751735278 Revenge Death spells caster In Denmark / Sweden / Germany / spell caster, revenge spell, spell caster review, witchcr

    +256751735278 MOST POWERFUL DEATH SPELLS CASTER THAT REALLY WORKS IN CANADA, USA, FINLANDSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGICSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGIC FORUM, BLACKPOWERFUL-BLACK-MAGIC-INSTANT-REVENGE-SPELL-CASTER-IN-UGANDA-NETHERLANDS +256751735278spells that work overnight or by accident? I cast these strongest black magic revenge death spells that work fast overnight to kill ex-lovers, husband, wife girlfriend Enemies overnight without delay. It doesn’t matter whether he or she is in a far location, I guarantee you will have your results you are looking for immediately. Just make sure before you contact me you are committed and you want…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. daily deals

    Daily deals non showing up in the store after patch

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I bought the mastery pack mow i cant gaim exp

    Money back and full mastery completely free
    I've play for 1p hors and still hasn't worked. Time is money

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Platinum angel

    Yesterday i bought in the daily offers a style of the Card platinum angel from the set retro artifacts but I didn’t get it. I want to ask how I can get my style.
    I don’t have a picture of that because of course I didn’t think that I have report later a bug
    I hope you can do something against this

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Store bundles don’t tell you how many gems they give you

    The one-time spark and planeswalker bundles indicate that they contain gems, but don’t tell you the amount of gems you’ll receive if you buy them. Trying to tap or tap+hold on the offer still doesn’t provide information. The same is true if you try to proceed to purchase. You should probably consider telling people how many gems they will get if you want them to pay money for it 🙃

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bug

    I bought a couple of card bundles from the featured section of the store. They were both planeswalker bundles. I spent around 4000 gems and i didnt not recieve them into my inventory. I am using android. A refund of gems would be nice but i would prefer the cards so i can use them and i no longer have the option to purchase said bumdles

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Gold Freeze Glitch

    I am not receiving any gold from wins while playing standard ranked matches, even though i have more daily wins left. I am stuck at 11,100 despite having 3 wins or so since I got to 11,000. Before the glitch i swapped a daily quest, and played more ranked matches. I didn't touch the deck editor, or any other screens. I tried to close the app and reload, I've tried to log out and log back in, nothing seems to update my gold count. I do remember being at 11,000 exactly, so i would expect my gold count to have…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. missing card from free DSK packs

    Just pulled an Unstoppable Slasher from the 3 free DSK Packs. I then pulled a 2nd copy from a 45 pack purchase and it didn't show FIRST on top cementing my memory, but when I checked my collection there was only 1 copy. This is after 1/5 of my card cosmetics were deactivated or turned off without any reason.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Missing card bundle

    Before the update, I purchased a duskbourne card bundle and when I went to open my packs, they disappeared. I went to the store and the bundle isn’t even available anymore and I’m not too sure what I can do.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Store not working properly

    Store not working since 4days days (mac,pc) when i'm trying to pay or add payment method with paypal the site is not responding

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Received 5000 XP, it skipped all rewards

    Received email with 5,000 XP thank you BUT it skipped all rewards for each level I gained.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Il masteriy pass non mi da più ricompense

    Da circa 10 livelli (più o meno dal livello 41) non ricevo più le ricompense del mastery pass, solo quelle della versione gratuita. Con i 5000 XP regalati per il MagicCon di Las Vegas non ho ricevuto nessuna delle ricompense relative ai livelli acquisiti.
    Per giocare uso IOS.
    Vorrei ricevere le ricompense per le quali ho pagato.
    Allego il log .

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Daily store purchase

    I make purchases in daily store game takes my coins and gems but never gives my account my purchases so will I get refund for everything I’ve already spent or will the game give me my cards ?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Mastery Pass Rewards and other Quest Rewards Not Received

    Mastery Pass Rewards and other Quest Rewards Not Received for past two days.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. i urgently need a powerful love spell caster to help me bring back my ex lover +2347069966756

    +2347069966756 SPIRITUAL LOVE SPELLS CASTER/STOP CHEATING SPOUSE IN CANADA, MONGOLIA, LUXEMBOURG, ITALY, HUNGARY, SINGAPORE, ESTONIA, ARMENIA

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Mastery Pass not unlocking after payment

    playing on android, i spend 3400 gems to unlock the mastery pass but receive no rewards and instead the bottom paid path still shows as locked and the price has updated to 5400 gems to unlock.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Stop skimping on mastery pass

    There isn't enough time for an average player to finish the DSK mastery pass unless they average ~8 wins per day from the start of the set release.

    It seems unacceptable to me to use FOMO to force players to play even more for fewer rewards. The battle pass continues to get worse with the rewards, and you are now just making it harder to actually acquire your rewards.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. "Assemble the Gatewatch" bundle contains Jace, Vryn's Prodigy style that does not appear to work

    For the Pioneer Masters release an "Assemble the Gatewatch" bundle was put in the store.
    The card style for Jace, Vryn's Prodigy does not appear to be working as intended, as it depicts the regular card in the bundle.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Carte rare dans booster mythique

    J'ai reçu un joker rare à la place d'un mythique sur mon ouverture de 5 paquets mythique. Je suis quasiment certains que cela m'est arrivé au moins une autre fois lors d'une ouverture précédentes. Je n'ai malheureusement que le screenshot de ma dernière ouverture citée plus haut. Pouvez vous faire la régularisation ?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base