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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24330 results found

  1. Attack with creatures quest is frustrating

    Whenever I get the quest for "Attack with 45 Creatures", my heart sinks. I try to complete this quest and it seems whenever I am about to attack with any significant number of creatures, my opponent just snap concedes. It turns into trying to attack with enough creatures to not win which doesn't seem like the intent. I don't have a suggestion except to just remove this quest because of the interaction with the likelihood of an opponent conceding when you are about to make significant progress.

    3 votes

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  2. More forgiving rewards for phantom events

    The most recent arena cube has been a huge success, and it's proven to be a fun and exciting format.

    However, the cost and rewards can be unforgiving for newer players. It is very demoralizing to draft a deck that you are really excited about, lose a few times and find out that you are out of gold/gems to try again.

    I am happy to spend money on phantom events like this, but it is hard to justify when you may only get to play a few drafts with the gems you purchase depending on your record.

    I would be…

    2 votes

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  3. Mouseover Set Names

    When hovering over the different set icons in the Pack Purchase screen, it would be helpful to have the name of the set appear in a mouse-over window.

    2 votes

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  4. [BUG] Legendary rule not applied for similar name planewalkers usage

    The legend rule must be applied if the same player has on his board two different planeswalker sharing a planewalker name (two "Garruk" for example)
    Currently it is possible to have more than one planewalker on the same side with the same name

    2 votes

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  5. Game breaking bug with spec lands

    It seems to be only with special lands. There's been no real rhyme or reason besides when I have 5 or more lands (either special lands or regular). But the land will glitch into the middle of the play field (as depicted) and won't seem to activate as being in play until the end of the turn. During this game was the worse I've seen it as it affected 1. Paying for things and 2. Seemed to but the game out so bad that I couldn't see what was being played, couldn't play anything, couldn't take any actions during anyone's…

    1 vote

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  6. Kaldheim Mastery Pass level 30 - Missing Orb Icon

    Level 30 of the Kaldheim mastery pass reads: "1 set mastery orb & 4x surtland elementalist," however the icon in the strip only shows the elementalist.

    The rewards did include the orb, however.

    1 vote

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  7. Crash During Draft

    My Arena crashed during a draft. When I hit "reconnect," it stuck on the "An asset error occurred during your last play session. Validating asset file to ensure stability, this may take a while." It is stuck at 10% and will not move.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Sealed Arena Open timer

    Edit: though there may not be a choice in order to get the event done in time? Maybe just a clearer indicator? Call attention to the time limit somewhere? I didn't see the details anywhere. But I think it only really happened because my deck didn't have enough power.

    Ended up playing defense in a board lockdown until my opponent decked themselves first game. Really brutal to play my first Day 2 and only find out it is a match timer and not a game timer when it makes the 5 second countdown noise in game 2. Explains why my…

    1 vote

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  9. Runic Crown PT/BR translation issue

    Fazendo um Draft Premium KALDHEIM com o arena em idioma PT/BR escolhi a carta Coroa Rúnica, que tem um trecho que diz ..." Quando Coroa Rúnica entra no campo de batalha, você pode procurar no seu cemitério, na sua mão e/ou no seu cemitério um card de Runa...", agora jogando com o arena em idioma EN o texto da carta muda para ..." When Runed Crown enters the battlefield, you may search your library, hand, and/or graveyard for a Rune..."

    1 vote

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  10. Even Bug/Product Suggestion is bugged... :(

    Even Bug/Product Suggestion is bugged... :(

    3 votes

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  11. Give wild cards as a price

    Give wild cards as a price, that simple.
    You give random useless card as a price in events and that don't help to set rotation of for new player.

    1 vote

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  12. Proposed Rule Change: Fettered Cards

    Once again, there appear to be more bans coming for Magic, which is fine given the current rules, but I think it will be a persistent problem until the rules of Magic allow for a more dynamic form of banning, i.e., players should be able to prevent the use of certain cards during matches.

    My current term for this is "fettering" and the way I envision it, each player would have a fettered list of five cards (in Standard, a larger list in older formats) that if either player has them in their deck, changes those cards into fettered cards.…

    1 vote

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  13. Wrongly calculated dmg

    Match between player named "Jesper" and "spicyredpirate" on 24.12.2020 at around 21:06.
    Fervent Champion attacks. Another Fervent Champion gives him +1/+0 boost making him 2/1 creature. Castle Embereth gives all creatures +1/+0 making this Fervent Champion 3/1 now. Rimrock Knight was played from hand as an instant giving this Fervent Knight +2/+0 making him 5/1 now.
    Next, this Fervent Knight is being blocked by my Yorvo, Lord of Garenbrig who is now 7/7.
    FOR SOME REASON, this Fervent Knight KILLS my giant... Please explain how 5/1 creature kills 7/7 giant........?

    2 votes

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  14. MTG Arena crashing, colors challenge

    MTG Arena crashing if I try to play in colors challenge, I can't begin a game. I wasn't expreriencing these crashed since I reinstalled the game recently.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. PC text in Android version

    One of the reminders/suggestions that appear before a match references the "spacebar" on the Android version of the game.

    1 vote

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  16. Bug report Kardur's Vicious Return

    I had Kardur's Vicious Return in play and when it got to the 3rd portion of the saga, I was not given a choice of creatures to target in my graveyard.

    The selection was made for me, automatically.

    Also, the selection that was made for me happened to be the same creature card I discarded in step 2 of this saga.

    1 vote

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  17. Player played non legal card in standard

    User played Rampaging Brontodon in Standard game. This card is not legal in standard. I lost the game because of this.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Opponent Mirror Matching

    1. I build a new deck
    2. I play a mirror match, sometimes for several games in a row

    Question (please answer): Can you provide us with details on WHY this happens, how we can avoid it, and consider a game format that has ZERO influence on player matching? What's wrong with random matching? It allows your customers to test decks properly rather than with the Arena finger on the scale.
    Question (please answer): Do you provide your customers with an explanation? How your algorithm works? Why they will never be matched against certain deck types (unless they switch the deck they…

    19 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Game Freeze on Green 2021 Shrine Forfeit

    Consistently when an opponents forfeits during the activation of the green 2021 shrine the game freezes. I have to force close the program and I'm not sure I'm getting credit for wins. It's happened enough now that I think folks are using it as an exploit.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Game crashing

    Whenever I try to open the Mastery tab, the game crashes.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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