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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24773 results found

  1. Opponent Mirror Matching

    1. I build a new deck
    2. I play a mirror match, sometimes for several games in a row

    Question (please answer): Can you provide us with details on WHY this happens, how we can avoid it, and consider a game format that has ZERO influence on player matching? What's wrong with random matching? It allows your customers to test decks properly rather than with the Arena finger on the scale.
    Question (please answer): Do you provide your customers with an explanation? How your algorithm works? Why they will never be matched against certain deck types (unless they switch the deck they…

    19 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Game Freeze on Green 2021 Shrine Forfeit

    Consistently when an opponents forfeits during the activation of the green 2021 shrine the game freezes. I have to force close the program and I'm not sure I'm getting credit for wins. It's happened enough now that I think folks are using it as an exploit.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Game crashing

    Whenever I try to open the Mastery tab, the game crashes.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Game forfeitted my match

    I was playing draft. Played a Master of Winds, and it didn't draw two cards and just told me to discard a card. Super confused I did, and then it forfeited the match on me.

    Super ******!! As you know it's not easy gaining the coins needed to do draft. Who can I talk to to get this issue resolved.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Portrait Mode

    Hey MTG App dev team!
    I'm hoping that development for the app is in its early enough stages that my suggestion here will have some weight to it, and give a bit of pause. Because I really care about what I'm gonna write here, and I believe y'all can deliver. You're the only ones that can deliver at this point. It's something that no other major "card game" app dev/publisher has done.

    One handed. Portrait oriented. Gameplay.

    Now, hold up, before you leave, let me explain:

    You don't have to scrap the landscape functionality, of course... but having the option,…

    1 vote

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  6. Improving Emergent Ultimatum's window

    When an opponent casts Emergent Ultimatum, the window has me to select 1 card to deny casting. As one be strongly conscious of 2 cards with "opponent casts and I will not lose immediately", the window sometimes prompts mistake.
    It will be better if Emergent Ultimatmu have me to separate "2 cards to allow casting" and "1 card to deny casting", similarly to Atris, Oracle of Half-Truths.

    1 vote

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  7. seb mkinnon

    After receiving the code for the Seb McKinnon Art Series Secret Lair Sleeve and unlocking it I've noticed that the art is quite off-center on the card back. Some of the art is croped on one side while on the other side it looks ok.

    1 vote

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  8. Opponent hovering your cards with a software/bot to bug your client

    Can Wizard please fix their client against bot hovering? I watched Predis stream yesterday, while waiting for his next match in the CFB Clash Qualifier Day 2 tournament(11-1-0 btw) Predi played some standard ranked in plat vs Ozon. After it was clear he would lose match 1, he just hoverd over Predis lands and made his client bug out.

    This happened to me a couple of times and I tot there was something wrong on my side, until I saw this post. Apparently more and more people are abusing this bug. This player, Ozon, seem to be doing it every…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Historic Play Mode

    Now that we have a pool big enough for historic variety, would love to see a Historic Play Mode introduced in a new patch! I sometimes want to play janked historic decks, but have no way of doing so and forced to play Historic Ranked...

    1 vote

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  10. When you will update your f**** game ? fdfdffdgfgfqgfg gg g fgfg sfg sg

    take money is cool but your software must be ok !
    black screens and so on !
    draft lose because of ****** team who create and update the game !
    fed up !

    1 vote

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  11. Godless Shrine not counting towards Shrine count

    Godless Shrine not counting towards Shrine count during gameplay

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. BO1でのランクの相違

    現在ダイヤモンド帯でBO1をプレイしているのですが
    今日だけで2回
    ミシックの方(しかも#ナンバー入り1桁や2桁の方)と当たっています
    仕様ですか?
    だとすればランク帯を分ける意味がないのではないでしょうか

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Bring back the "Thanks!" Emote

    The "Thanks!" button was very handy for friendly competition when it was around. It feels weird not having it when someone says "Nice!" to a play, and responding "Nice!" back (where the "Thanks!" button used to be" feels like it could be taken the wrong way.

    3 votes

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  14. Remastered Format Bo3 Plea

    This is just a heartfelt plea – can we please, please enable Bo3 for the upcoming KLR Limited format? Let’s just try it, and see how the numbers stack!

    I've been musing on the reasons for limiting these supplementary formats to Bo1, and the only conclusion I can reach regards queues. But if data on overall Bo3 entrants suggests the numbers are insufficient to maintain two queues, could this result from there being only one queue in the first place? Is it not worth gambling (now, on a single short-term format) to test the waters and see whether more options…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. keep Bo3 cube draft up longer

    Once again I am sitting here excited to spend my gold and gems playing a fun format on Arena but I cannot do so because of an arbitrary decision to end Bo3 Draft earlier than Bo1 for the same format. Why do this? If the reason is queue times being long...who cares? I'd rather wait in queue for 20 mins to play a game I want to play rather than not have the option to play it at all.

    You are taking away a game mode from people who want it. I want to play Bo3 cube. If my only…

    2 votes

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  16. No triggered abilities were working.

    I have attached the log. I checked all the events. I had several cards with triggered abilities and none of them were activating my opponent had no cards which should've prevented them.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Opponent played banned card standard

    Opponent played Teferi, Time Raveler in standard on 8/21/2020.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Client Crashed during draft match

    Client crashed during a Quick Draft, rendering me unable to play my turn, and resulting in a match loss. Is there a way to reverse the loss so I can play the full Draft? Thanks!

    9 votes

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    3 comments  ·  Events  ·  Admin →
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  19. hire all new programmers that arent clueless , for example...

    this is just one out of 1000 scenerios where clearly the programmers are incompetant..
    casted granted.. it cant even show you all 15 cards, so i find a card finally but time is running out on the stupid worthless timer, so the card comes into my hand on the FAR RIGHT, which is where the game is programmed to DISCARD you! so ive got 8 cards so i have but a second or two to discard, so i click a card but it still wants me to click SUBMIT! but theres no time to click submit but the card is…

    1 vote

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  20. Social justice woman avatar with shaved head and beard ?????

    I was going to purchase a mastery pass for the first time, as I started late in the Zendikar season and like the game. However, today I was greeted with a non-binary social justice woman, sporting a beard and shaved head.

    There is no way that I will pollute my account with that. You have gone off the deep end, and are attempting to pander to a market which does not exist, with utterly disgusting identity politics. The avatar looks similar to someone who randomly ****** punched me on public transit, in our new lawless society. I play the game…

    1 vote

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