MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3394 results found
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rewards
Rewards and experience not given for appropriate progress and actions. Have played 10 games across the accepted formats and have received no credit for winning or playing lands.
8 votes -
Winning does not Count
Winning does not Count after any type of game. After a game is finished both victory and lose screen take a few more seconds than usual to appear and then my wins just dont count. zero progression for battle pass, daily/weekly rewards, ranking....just nothing. Without those rewards im not interested in playing at all.
8 votes -
Not matchmaking
Not matchmaking and when it does I can’t play anything. Sometimes it prompts to keep or mulligan but that’s it. It times out after that A reverts back to the main screen
14 votes -
Match won’t load
Match won’t load. At first I thought it might just be historic gameplay (perhaps Arena is overloaded with something else) so I (paid 8,000 gems) entered the win a box draft and it’s not loading either. Am I sol for those gems now? Hoping you fix the bug so I/we can play the game :(
14 votes -
Threshold indicator on Shoreline Looter doesn't work
Shoreline Looter has a Threshold ability that activates when there are 7 or more cards in the graveyard. However, the indicator on the corner of the card doesn't change from 0, despite there being multiple cards in the graveyard and the ability being active. This only happens with Shoreline Looter; other creatures with Threshold (in the same deck) don't have this problem, which has happened to me in PC and Android during Standard Play and Sparky matches.
7 votes -
Lorwyn Premium Battle Pass Milestone 4 gave me wrong packs - 3 Edge of Eternities it has listed 3 Lorwyn Packs
Lorwyn Premium Battle Pass Milestone 4 gave me wrong packs - 3 Edge of Eternities it has listed 3 Lorwyn Packs. Would like if you check your other milestones of the Battle Pass so no more mistakes are happening. Also Pls refund us the correct packs
12 votes -
Bloom Tender can't be crafted with mythic rare wildcards
In Lorwyn Eclipsed, Bloom Tender is mythic rare, but I cannot use mythic rare wildcards to craft it.
10 votes -
Patch Broke Deck Detail Drop-down menu?
In the Deck Detail screen the Deck-type drop-down menu seems to be borked. Can't choose another format.
Windows 10 PC
12 votes -
Game crashes mid game
Mobile Android 2026.57.0.5694.1241037
Game appears to halt all user input mid game, causing major delays and game losses. Appears sparattic, but when it occurs, causes the game to become unplayable for the user. Multiple causes for thr crash include: opponent activating the ability of a map token, creatures dying as a state based action due to damage, resolving abilities of class enchantments, etc. When the bug gets triggeted, it ignores all user input and will not resolve the spell or ability on the stack, causing a "timeout" for the user.
If quickly noticed by the user, they may close out…7 votes -
Game freezes constantly on android now
Game freezes up seemingly for no reason constantly now despite me repairing game files twice. Here they are supposed to be resolving their own trigger, and i have no mana and no ability to interact but it states its waiting for me to do something even though i can do absolutely nothing and it then times me out for inactivity.
8 votes -
Game freezes android
Cant even finish a single game without screen locking. No point me even starting events atm.
Im hearing others with this problem on ipad and android. All since last update.
Am i to assume Arena are abandoning us on these platforms?
8 votes -
Various deck builder bugs
Whenever I open a deck I was currently running mystical tutor or enlightened tutor, They get removed for being illegal. I then re-add the cards and apply styles to the old versions instead of the Avatar versions which makes them disappear but does not reduce the deck count.
I also have the bug still with double Commander slots even though I'm not running partners which gets in the way. I have to remove the commander in order to re-add him just to clear up space. Either remove the second empty slot which takes up an entire column or move it…6 votes -
Numbers aren't readable
Hello,
After the most recent Arena update I downloaded on my Android phone, numbers only apart as white boxes and some text is blurred. I've included pictures to illustrate.7 votes -
sacrificing an artifact token freezes the game
Friday Feb 27th 2026. This is the 3rd day mtg freezing when I sacrifice a token artifact of any flavor. my vv'v space jelly boys lander tokens are making the game board non intractable. I can emote and thats about it. Can't accept the loss, can't reenter the match unless i wana give the op 2+ free turns. clicking the small arrow on the mobile interface moves left and right but the cards on the stack don't move. I'm on cell as i dont have a pc and my device is supported
9 votes -
Game Freezes
Game freezes frequently! Causing me to lose my matches! The two most recent times froze during combat in my turn. Both when an opponent’s token creature blocked and died. It froze right when the token died. I’m using Sauron, the dark lord commander in my brawl deck, playing on IPhone. When I first noticed the trend my 1/1 orc army was blocked by a 1/1 other token creature my opponent controlled. They both hit eachother then the game froze without resolving combat. At least that’s what my screen showed. My turn eventually timed out and I lose the game.
9 votes -
Map tokens break my game
I am on android when I or my Opponent use a map token my game does not continue until I reload the app
9 votes -
No available action while my timers run out with "waiting for opponent" displayed
No available action while my timers run out with "waiting for opponent" displayed. Has happened repeatedly since Tuesday, Feb 24th, 2026 update on android. Only (sometimes works) solution is to kill the app via settings and restart the app while praying i get back to the games in time.
9 votes -
TMNT update broke Android
Opened app in android. TMNT update began, hung & error closed at 88MB download. Upon re-opening it tried to open as usual with new TMNT opening screen then force closed saying bug detected. Had to nuke the app & complete re-install.
9 votes -
Game is ridiculously unstable reporting bugs is difficult
I feel like i am being robbed its very frustrating and not fun. Crashing during drafts this format for reporting bugs is useless. When people pay for a game you need to do better.
9 votes -
Bug
Durante o jogo, se vem uma janela de habilidade o jogo trava e o tempo continua correndo. Estou perdendo partidas por causa disso. Começou esse bug depois da nova atualização do dia 24/02/26. Eu jogo pelo celular
9 votes
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