MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2803 results found
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Game freeze
This game freezes constantly when I have priority. I’m in the middle of casting a spell and I can then no longer do anything. Sometimes it freezes on my opponents turn and then I miss my opportunity to respond. Don’t get me wrong I really like the fun animations, but what I’d really like is a functional game. After the most recent update it’s borderline unplayable. Ive now lost dozens of games on the ladder due to game freeze or server issues.
10 votes -
Favorited Legendary Store Doesn't Generate Reward
Within the new Legendary Stores achievements it looks like there's an error with "Place of Legends". I see my favorited legendary WPN store (Game Fortress in Novato, CA) both within the Arena app in my profile and within the Companion app. The store does have the legendary banner as well but it looks like the Place of Legends doesn't show as achieved, just wanted to report. Thanks!
4 votes -
Timeout on ETB +1/+1 Triggers
My timer was used and I was forced to concede while waiting for my opponent to resolve ETB +1/+1 triggers on my turn.
4 votes -
Deck companion not appearing in matches since last update
Commander
1 Syr Vondam, Sunstar Exemplar (EOE) 231Companion
1 Lurrus of the Dream-Den (MUL) 116Deck
1 Accursed Marauder (MH3) 80
1 Acquisitions Expert (ZNR) 89
1 Godless Shrine (EOE) 254
1 Alseid of Life's Bounty (THB) 1
1 Ambitious Farmhand (MID) 2
1 Benalish Sleeper (DMU) 8
1 Burglar Rat (FDN) 170
1 Chittering Skullspeaker (Y25) 9
1 Clattering Augur (MH2) 79
1 Cloudshift (JMP) 97
1 Command Tower (ELD) 333
1 Corrupt Court Official (TLA) 92
1 Corrupted Conviction (OTJ) 84
1 Dead Weight (GRN) 67
1 Desperate Measures (TDM) 78
1 Dusk Rose Reliquary (LCI) 10…10 votes -
Please improve your bug report function
Give us some way to just submit a report like any other normal online game. This is should just be a simple form, rather than a forum to comment or vote on other people's reports. That just feels totally useless. Multiple times I've come here to make a report and felt it's not worth the effort. There's no indication it's been received or addressed, there's no date to tell how old posts are. Is it supposed to make us feel better to see other people make the same reports and get ignored?
5 votes -
The Hobbit Welcome Deck Duels
I crafted the Black Deck to play with friends online. Once I was able to put it my decklist it now says the Black Deck is INVALID on the Welcome Deck Duels. Is there a way to get the Black deck back into rotation?
4 votes -
Riddles in the dark
Completed first three riddles on the third riddle I answered WIND and it took it but no reward for 4 hours. I entered EGG and TIME during that period and the system took those, finally received the third riddle reward and received the 4th riddle answered DARKNESS and immediately received darkness reward. Received 5th riddle and saw that it is the EGG riddle which I already inputted and was accepted but have not received reward, it has been almost 12 hours at this point. Ive already restarted the client several times, ive attempted reentering EGG it will not accept it…
8 votes -
disconnect during draft
I got disconnected twice during the Premier Draft that I just finished. Both times, I remained online for other applications. I closed Magic Arena and reopened it, but I missed several picks.
5 votes -
"Portal Lands" card style bundle has the Innistrad versions of those cards, not the FRA portal art
Reality Fracture was supposed to release with a set of "Portal" card styles for the slow lands (Deserted Beach, Shipwreck Marsh, Haunted Ridge, Rockfall Vale, and Overgrown Farmland), which are part of the same set as the ones that released for the enemy-color versions in SOS earlier this year. Instead they are the Innistrad alternate arts. This shows in both the store and the collection view; attached is a screenshot of the collection view where the Innistrad alt art appears twice, instead of appearing once and the FRA art appearing in the other slot.
5 votes -
Bloodline Recollector
3 creatures died on an opponents turn and Bloodline Recollector did not become prepared on their end step.
3 votes -
Sideboard after crash
After game crash in BO3 I can come back to the game, but when it comes to sideboard time the screen bugs, shows an Avatar window, then it shows the sideboard with no maindeck with 2 slots for Companion. After some clicking it showed the main deck, but when I tried to submit the changes the submit button didn't work. During all the time the sideboard clock was stuck on 50 seconds.
9 votes -
*URGENT* sculpture not listed as creature type
sculpture is not a selectable creature type despite being in the game with the new vraska. it severely nerfs her to not be in the game
8 votes -
[BUG] Sideboard doesn't function after a disconnection during the match
Hi, this bug happened to me while playing on iPad (iOS system).
To reproduce the bug, you must experience a disconnection during a match in Bo3 (in my case, the format was standard; I haven't tested in other formats). When you reconnect (it usually works to wait, close, and reopen the app) and finish the match, you go to the sideboard. Still, instead of the usual screen where you can change cards between side and main deck, it shows a strange screen that is a merge with the select card sleeve screen (as you can see in the attached image).
…
8 votes -
game keep freezing
Game keep freezing. Repaired and reinstalled, still freezing during queue (mostly timeless). I can join 1 match every 5-6 try. The game both stop responding and I have to force close it, or the queue go ahead without letting me join the match
5 votes -
sideboard
When sideboarding in bo3 my screen will go wonky and sometimes lets me and sometimes doesn't let me sideboard. Sometimes it displays curved lines across the screen, sometimes it only works in one or the other display views (cards at top or bottom), sometimes parts of the screen go white, in my most recent match I got stuck in the changing cosmetics screen somehow with no ability to change cosmetics or get out of the screen. Restarting just puts me in the waiting timer and makes me unable to sideboard.
8 votes -
cant find the sidedeck button
i want to use Karn the great creator but i cant find the sidedeck button to add cards to play
1 vote -
Game freezes when choosing mode for Glacierwood Siege (TDM #189)
Steps to Reproduce:
Cast the enchantment "Glacierwood Siege" (TDM #189) during a match.
Wait for the card to enter the battlefield and prompt the modal choice between "Temur" and "Sultai".
Try to click on either option ("Temur" or "Sultai").
Platform:
[PC / Steam]Actual Results:
The UI becomes unresponsive upon entering the choice screen. Clicking on either "Temur" or "Sultai" does not register, freezing the game state completely. It is impossible to pass priority or take any further actions, forcing a stalemate until a player concedes or time expires.Expected Results:
Clicking on "Temur" or "Sultai" should select the chosen…8 votes -
bug/lock/unlock/Marina Vendrell's ability
When activating Marina Vendrell's ability targeting a room enchantment the overlay pops up to select the Room to Lock/Unlock, however the "Lock" and "Unlock" text does not appear below the images. I cant select either room although . If I return to the battlefield view and back the text has appeared in addition to the images but I am still unable to select either option.If i click i the room in the batlefield the game crash. The only exit is loose the match by time, and its nor fair in a draft "you spent gems or coins"ande feels "you wasted…
7 votes -
Fix the white bar BO3 pls
Every time I use the sideboard in BO3, the white bar appears. It's been like this for years on Windows PCs. It's really annoying having to restart the client several times until it goes away, and then it comes back soon after. If you fix the client in windows pc that would be great! Thanks for reading!
PD: No, Restoring or repairing the client doesn't help remove that white bar either; sometimes restarting the game does it, but then it comes back.
6 votes -
Can't select any of Davriel's offers
As of the last update, when activating Davriel, Soul Broker, I can't select any of the choices. They're unresponsive and I can't take any other actions to move the game forward. The only option to progress is to concede.
8 votes
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