MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2782 results found
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The Hobbit Welcome Deck Duel cards not awarded and track reset
The Hobbit, Welcome Deck Duel is bugged and did not award cards upon completion. I finished with one loss and the prompt to claim my cards returned me to the home screen. When I returned to the event, my completion track was fully reset including my losses.
9 votes -
Update not going through
The latest update does not complete, and after 20MB of update download, MTGA is stuck with the message error “Error Updating Data : Please check your connection and try again”.
My connection is ok.
I tried uninstalling the whole game (manually deleting the files, uninstalling the software, restarting the PC, re-dowloading the game) but it does not work.
I tried disabling the IPv6 protocol, no luck there either.
I tried installing the game via Steam, after 8 hours (!) of downloading the game, when it launches and start to download the lastest 1,42GB update, it fails the same way with…8 votes -
waiting for server
Can't edit decks. Every time I try I get infinite loading screen, can play matches with no problems. Internet is working fine tried restarting multiple times, resetting pc, reinstalling. Nothing works.
R12 votes -
Unlock
I tried to unlock steaming vents with key artifact in quick draft which freezed the screen on pick which room to unlock/lock. I tried to restart the game but it didnt help. I couldnt pick a room and even though the timer ended and moved to opponents turn I had lost control unable to cast anything. This lasted for the rest of the match.
It happened again in another match in the same quick draft.
I play on Android
8 votes -
9 votes
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Cant select option
I play Choco as commander in Brawl. When the attacks trigger resolves, it there isn't a valid choice to put any lands to the battlefield, both button selections are displayed on top of each other and can't click to proceed. The game stalls which ends in me timing out until concession.
9 votes -
Davriel Planeswalker
Trying to use his -2 Ability does not light up for selection. You can not select an option and it randomly selects the 1st of the 2 for you
9 votes -
Bug Report: Multiple Rank Resets / Rank Reset Not Fixed
My rank was reset twice between June 1st and June 2nd. Although the official X (formerly Twitter) account announced that a fix had been deployed for this issue, my account's rank has still not been restored to its correct state. Could you please look into this and restore my rank? Thank you.
12 votes -
Ghost packs and ranked reset
Yesterday, when the May ranked season ended on MTGA, I received my rewards. Since I had finished in Mythic rank in both Limited and Constructed, I was demoted to Platinum. So far, so good. But today, when I logged into the game, I got a message saying my rank had been reset. I received the rewards again, but now the packs don't show which collection they're from, and when I open them, nothing happens. Then, on top of that, my rank dropped to Silver.
14 votes -
Marvel achievement cards do not appear available to me after I have won them
None of the marvel achievements cards are showing up available for me to use. This is extremely frustrating. Will I receive these once the bug is fixed? I will stop playing, if not. I don’t want to earn more cards that I cannot use. I’m mainly playing IOS
11 votes -
Can’t use the teamwork additional cost
Unable to use the Teamwork additional cost when trying to cast a spell with the correct mana (and having a 5 power creature) caused me to lose the game
8 votes -
Cube Draft Economics
Currently, Cube Drafts cost the same as Premier Drafts and provide the same placement rewards, but since Cubes are Phantom, it is significantly less economical to Cube Draft. This means that it rarely makes sense to participate in Cube, and feels significantly worse when you do participate and perform poorly. I suggest making some change so that Cube feels like an equally good use of resources compared to a Premier Draft. This could be reducing the cost of entry, increasing rewards (particularly for lower win counts), or even allowing players to keep their drafted cards.
7 votes -
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event
PC User: Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again later.
13 votes -
Bug
I’ve had a brawl deck lead by the 2 mana Sorin creature for a while and it’s always had Lurrus as companion. Lately, despite Lurrus being assigned a a companion in the deck builder, Lurrus doesn’t show up at all in game. They aren’t in the companion zone in game nor do they show up when loading in to the game where commanders and companions are revealed.
10 votes -
Deck companion not appearing in matches since last update
Commander
1 Syr Vondam, Sunstar Exemplar (EOE) 231Companion
1 Lurrus of the Dream-Den (MUL) 116Deck
1 Accursed Marauder (MH3) 80
1 Acquisitions Expert (ZNR) 89
1 Godless Shrine (EOE) 254
1 Alseid of Life's Bounty (THB) 1
1 Ambitious Farmhand (MID) 2
1 Benalish Sleeper (DMU) 8
1 Burglar Rat (FDN) 170
1 Chittering Skullspeaker (Y25) 9
1 Clattering Augur (MH2) 79
1 Cloudshift (JMP) 97
1 Command Tower (ELD) 333
1 Corrupt Court Official (TLA) 92
1 Corrupted Conviction (OTJ) 84
1 Dead Weight (GRN) 67
1 Desperate Measures (TDM) 78
1 Dusk Rose Reliquary (LCI) 10…10 votes -
marvel jump in packet selection bugbug
Stuck on packet selection in marvel jump in event. Multiple people having this same issue. Selected Conniving, and tried to select iron man, then was kicked back to main menu. Can't select 2nd packet now because the choices no longer appear. It's been 3-4 days now where I haven't been able to play the jump-in event.
11 votes -
Received blank packs for season rewards again. Nothing in them when opened
As title states. This happened in may and again for June.
11 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
11 votes -
text missing when choosing davriel's bargains
text missing on pc when choosing davriel's bargains so we cannot choose wisely ^^
10 votes -
Jump into Marvel Superheroes forced resign after 2 wins
I was forced to resign after 2 wins with no losses in my first Jump Into Marvel Superheroes event.
After 2 wins and 0 losses, I now have to pay to play again.
Playing in mobile, latest android, Pixel 9.
(And I don't know if this form is actually accepting my screenshot upload...)
9 votes
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