MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2744 results found
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Advanced filters doesm't work
Advanced filters doesn't work when you select OK.
7 votes -
Historic brawl quickplay without alchemy cards
Wizards please, alchemy is trash dog doodoo
11 votes -
Requires update but there isn’t an update
Tried playing it after I’ve already played it this morning the now it says there is an update and won’t let me load the game but the App Store says it’s up to date.
9 votes -
App won’t start?
I’m on iPhone, the app is saying it needs an update but it doesn’t, this problem started on 05/26/26 for me
9 votes -
Jump Into Marvel
Jump in marvel : after Second pick i got kicked to home screen. When i go back i to the event My first pick is now locked in and im unable to select a second pick.
6 votes -
Incorrect end of season reward - given a Qualifier Weekend token for a top 1200 Mythic finish
My end of season rewards are wrong. I finished the season at Mythic #820 per the rewards email, and I received the play-in points for finishing in the top 1200. But I ALSO received an in-game message and reward for finishing in the top 250. I believe that I was awarded the Qualifier Weekend Token incorrectly. Don’t get me wrong, if it’s too much trouble to fix this, I’d be happy to use it!
4 votes -
Color Challenge Bot Freezes
After a first freeze while playing the 3rd green Color Challenge (G vs U) and restoring the gamefiles, during the second attempt the bot froze exactly at the same point; the second mainphase of its second turn.
I'm not new to Arena, but still not a great welcoming surprise for new players and it seems I'm not the only one encountering a similar bug.11 votes -
pbm with jump into marvel
I entered the jump into marvel event on PC. I chose agents of shield then another white packet. Then the game brought me back to the main screen. When I go back to the event, the game asks me to select a theme packet but I can't as none appears.
7 votes -
Bug in Jump into Marvel Superheroes: Possible workaround
In Jump in Marvel, when you select the second pack, you're popped back to the home screen.
When you open the event again, you're prompted to select packs.
The screen shows the first pack selected, and a greyed out 'Confirm Pick' button.
The event is stuck at this point.
Verifying the files showed a 1 files failed to validate message, but this didn't fix the issue.After a while, reopening the event showed the second set of packs to choose from again.
Selecting the same second pack bugged the event.After a while again, reopening the event showed the second…
4 votes -
Jump Into Marvel - Locked Out
After second packet pick trying to play results in going back to the choose packets screen [see image]
On clicking 'Choose Packets' button the 'Choose one of these themed Packets' screen with my first choice already there, but without the previously shown choices for packet 2. [see image] Confirm pick is greyed out, and no further progress is possible.
Result is lost gold, no cards appear to be have been added to my collection from those picks, not possible to play or quit event. Locked out of whole event, unfortunately.6 votes -
Fullscreen setting doesn't stick
On Windows 10, playing game through Steam for PC, when I change the graphics setting to fullscreen it stays that way only for the tab you are on. For example, on the main game bar at the top you select the "Packs" tab and enable full screen it will remain that way while on that tab. The moment you switch to another tab such as "Home" or "Store" it will revert to a windowed version of the game when it gathers data from the server. This issue remains persistent for all tabs and when checking the setting it will show…
9 votes -
Transmogrant's Crown Bug
Equip cost cannot be activated - Equip / Cancel Buttons cannot be selected and you time out after trying to equip. PC
10 votes -
Daily quest doesn't light up and my wins doesn't count too
Being playing a couple of games I noticed my wins don't count trying to make it to 15 wins for the daily wins. Got stuck at 14, then the reset came played no counts still for both the wins and daily quest casts.
13 votes -
My victories are not being counted
I won the 3 midweek matches and won a best of 3 ranked. And no victory was counted, and the mission that I would have already finished remains zeroed
13 votes -
Turn skipped
I was playing SOS premier draft on android.
My opponent attacked me. I declared no blocks. I took combat damage. My opponent then took no actions. Their time rope fully depleted, but instead of passing to my turn it went immediately to an extra turn for my opponent despite them not playing anything that should have done that. They then attacked and killed me.
I had no playable spells or abilities, so I never received priority. The only game action I was able to take was declaring blocks.
The game never went to my turn at all, it just seemed…
9 votes -
Davriel, Soul Broker in Japanese Bug
When playing in Japanese, I could not see Davriel's offers and Davriel's conditions
6 votes -
Timeless withnout alchemy
Remove alchemy from Timeless make it on par with paper, there is no reason to infest both Historic and Timeless with alchemy cards. Every time i see Hydroponic Architect or Zoneguard iam littlebit closer to uisntalling MTGA and quit MTG forever.
I never talked to somone who enjoys alchemy cards in Timeless, we want Legacy not some hogofogo virtual format that doesnt exist!
11 votes -
MTG Arena biggest issues
I would like to report two issues that have seriously damaged the experience of playing MTG Arena to the point of making it, at times, genuinely difficult to enjoy.
The first concerns matchmaking. After a certain number of games, the system seems to start pairing me systematically with opponents whose deck is built to counter exactly my archetype. It can happen once, but when it becomes a constant pattern it is hard not to think that something in the matchmaking system is not working correctly. On top of this, there is another phenomenon that is difficult to explain as mere…6 votes -
cannot edit alchemy decks
cannot edit alchemy decks. Gets stuck in the loading screen. Trying repairing game with no improvement. Same issue detected in mobile app
7 votes -
Cant build my deck.
Cant edit or build my deck. Neither can I use my wild card
7 votes
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