MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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654 results found
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MTG Arena Status - not working
The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...
5 votes -
Regional card sleeves not displaying in matches
As the title suggests, regional card sleeves have been disabled or are bugged in matchmaking
When selecting Japan or Germany flags as my card sleeves in Brawl matches the regular card background is displayed instead.
Other card sleeves work fine3 votes -
Draft stuck on "Waiting for other players to pass a draft pack..."
Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."
Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...
Could I at least please have my draft…
61 votes -
GOLDEN
GOLDEN PACK - DUPLICATE PROTECTION MALFUNCTIONING.
I have a full 4x collection of all standard sets from Avatar thru Bloomburrow. I opened 7 Golden packs today, and received 7 x 20gem cards with Avatar icons on the bottom of them. The remaining cards were appropriate.
Aren't duplicate protections for Golden packs supposed to kick the Rares and Mythics down to all available standard sets before turning cards into gems? Those Gem's should have instead been 7 Rares from OTJ thru WOE. In the past, all of the rares would have defaulted to OTJ, but I'm not sure that is expected.
3 votes -
Mill-licious Achievement
My opponent actually lost by drawing from an empty library, it did a different animation on their player avatar or whatever, and I didn’t get credit for the achievement. It’s so hard because people usually concede before losing that way and I finally got it and it didn’t work.
4 votes -
Flash Bug?
Why can I not cast a flash based card in response to my opponent's spell? There was no other card on field with flash , and I had the correct amount and type of mana. Can you please fix this game, inbetween random crashes, and all other sort of ****, this is why I would never recommend or spend any money on this "game" in it's current state, probably lose some friends over this if I did.
14 votes -
boiling rock rioter unable to cast allies it has exiled
When in a sealed event with the new avatar set I played Boiling Rock Rioter. I used his ability several times to exile Ally creature cards from my opponents graveyard including Appa steadfast guardian and Poxbearers. I was playing white and black and had the lands necessary to cast some of these ally spells however when I attached with the rioter the trigger went on the stack and then I was not given an option or window to cast said spells. Am I missing something?
6 votes -
Cannot Log In / Lost Connection to Server 2025.10.29
Beginning Oct. 28, 2025 (after the Avatar update), I’ve not been able to log into the Arena app on either Windows home computer on home network, nor on iOS iPhone 15 on any other network.
The app asks for my login credentials, then freezes for approximately 90 seconds, then says that I’ve lost connection to the server and gives me the option to ‘Check Status’, ‘Reconnect’, or ‘Log Out’.2 votes -
Omniscience draft not giving option to cast
During a Through the Omenpaths omniscience draft, I exiled and chose to cast a [[Neach, Pinnacle Pariah]] with [[Fire-Brained Scheme]]. I was not given the option to cast the Neach with the omniscience emblem. Platform is PC.
2 votes -
Bug with sealed draft gems/packs
I’m having issues with receiving gems/packs after wins for sealed avatar event. I’ve gotten 3 wins so I should have won multiple packs and gems but haven’t. This is for IOS
4 votes -
Premier Draft Deck Building Screen Issue
On the deck building screen for the currently ongoing Avatar Premier Draft, if you edit your deck and then move to the deck details screen, you will no longer be able to return to the editing screen, and the only way to return is to select Change Deck.
4 votes -
Game keeps crashing
Using the iOS app. During matches in the Jump In Avatar event, the game unexpectedly freezes. There is no clear cause of the problem so I don’t know how you can reproduce the issue. But once the game reconnects, I have lost a turn while my opponent kept playing. I was essentially locked out of the match while it continued without me. This could be due to the complex came mechanics of the Avatar set or simply a server connection problem, but regardless nothing like this has happened to me before. Please look into it.
2 votes -
1 vote
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Jump Into Magic: The Gathering | Avatar: The Last Airbender deck with 28 lands
I chose 2 decks, Roku and Powerful, this resulted in a deck that i believe is not correctly built and cannot possibly win. the deck has 28 land and only 12 non-land cards. not only did I not get my gold worth of cards, but I also dont think I could fairly win with this deck and get the cosmetic reward.
1 vote -
Mana Flooding EVERY GAME
EVERY GAME I PLAY IS MANA FLOODED. Seriously guys can you not have the game manipulated and let it play fairly. I get it happens sometimes but it is clear that the game is rigged to have constant lands being drawn. Look at this picture. It’s like my deck piled all the lands on the top. Seriously fix this and let draws actually be random like as if it were a real physical deck. It keeps the game fair.
10 votes -
Mass-delete deck option
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware…
4 votes -
BRING BACK FINAL FANTASY AVATARS
BRING BACK FINAL FANTASY AVATARS
3 votes -
in the midweek magic jump in avatar the last airbender, there were numerous bugs
First, when I tried to destroy creatures with spells, they just weren't destroyed, and then I couldn't drag any spells or cards in my graveyard to play them, and I couldn't surveil. It was the worst bug I ever encountered. I was just frozen at my opponents mercy, hoping that they would either freeze up with me and concede, or just hope the bug would end.
1 vote -
Randomizer Rigged
How is it possible that for the past week, I keep either drawing a ton of lands or none at all? Is this how your game's randomizer works? You charge for gems and then your randomizer just messes up the game. Feels like I'm getting cheated of my money, not even getting my minimal money's worth of just enjoying playing the game.
I see so many feedbacks and suggestions yet I highly doubt anyone in Wizards reads all these. I would understand if it is just one random game out of the blue, but almost all week I…
1 vote -
Sideboard qualifier weekend
Hi, i went into the qualifier weekend day 1 with a companion and when I went to sideboard, only 7 of the fifteen cards were available. This may be due to the companion.
Could you please reimburse me for the qualifier day 1 event? I was playing control, so missing my sideboard definitely caused me to lose the event.
Thanks for your help!
1 vote
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