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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10229 results found

  1. Petrtify doesn't stop artifact from using its ability like the card states it should.

    Using petrify on an artifact does not stop the artifact from using its ability. It continues to produce buffs for other cards.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Keyword Searching

    While I was looking for stax cards (typically that have the word “can’t or cannot” in it), I tried searching with “can’t” and it would pop up red. I looked at winter moon to see if it has “can’t” or “cannot” and in its text it is “can’t”. So for those who are looking for stax can’t use the searchbar at its full potential.

    2 votes

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  3. rigged

    You should be ashamed. This game is rigged and all you do is continue making it worse by implementing more five color commanders that always win because they never run out of gas. Your game is terrible, your company is terrible and you should all die of cancer. I hope this company goes bankrupt and you and your children and families starve to death. Worthless ******** like Jodah, first sliver, etali, every board wipe. This game has such a decline I hope you all do the world a favor and go get in a bread line. You and the worthless…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Spectral Restitching - Timing bugged

    I had cast Spectral Restitching exiling some of my own artifacts during my opponent's main phase in response to them casting Ultima. The cards exiled by Spectral Restitching were not returned during the opponent's end step as they should be, but instead were returned during my next end step (i.e. a full turn afterwards).

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Volos not copying shape shifters

    The interaction between volos, Guide to Monsters copying shapeshifters that don't stay shapeshifters on the board as in Phyrexian Metamorph is not working.

    It feels like the game is still seeing the shapeshifters to have the shapshifter creature type even after they have changed their creature type to the copied creature.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  6. Turn Skip

    Skipped Turn - second attempt at playing Ranked (ever) and opponent obliterates me...because I can't play my turns. I was able to play my turns the first few rounds, but after my creatures were destroyed, I could only play a land and my turn would immediately end. No prompting to cast a spell (I had the mana to do it), no prompting to end my turn. Just automatic skipping my turn.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Top bar is all white and unreadable

    Sometimes after finishing a match the top bar (Profile, Decks, Store, etc.) is all white and unreadable.

    21 votes

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  8. rigged game

    rigged game

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Allow me to gift gems to friends

    Add an option to let me send my friends gems

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  10. Death to the hyper annoying spark

    The spark needs to go away immediately and never come back. This is absolutely insane that we have to deal with this in chat or every time I want to play a game.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Unable to Find Opponent or Play the Game

    A few weeks ago I realized I couldn’t find any opponents. Even battling my friends wouldn’t work, and I tried to replay the tutorial and met a loading screen as shown in the attached image. Even worse, there’s no way to leave that loading screen, even when I close the app and reopen it’s still on that same screen. I even uninstalled and reinstalled, tried rebooting, and I just see the same screen. This is on an iPhone 14 - to see if it was a device issue, I actually got the game on Steam, signed in to my account…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. The tutorial sprite is back

    Despite being "clear" of the tutorial a year ago, she's back, now. Additionally, when opening the game each time, when I select "play" it does not go to my standard play screen with my recent match types. It is like I'm playing the game for the first time. Once I play an open or ranked match, the Play screen then shows my last match types and my decks used. It seems to be the same bug from a while back, and I will try re-downloading the game files to see if that helps.

    1 vote

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  13. A plea for skyline cascade on arena

    There was a big push a few months ago to add many of the missing cards to Arena for pioneer. This coincided with a period of almost no pioneer events though and then no more cards got added. Now there is finally another Arena pioneer event but there are still lots of cards missing.

    Skyline cascade would be a really huge one. It's proven itself a modern staple in the amulet deck and quite good in the scapeshift combo deck in pioneer

    The fun part of magic is that there are countless unexplored cards and strategies. The cards that don't…

    1 vote

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  14. Won't let me buy more Rare Wild Cards; Says "You already own this product."

    I tried to purchase four rare wildcards to finish my deck and it won't let me. I had an incident recently where I tried to order some Rares and it said it couldn't, but then triplicated my purchase, charging me three times the amount yet giving me only four wilds. Fortunately I got the issue resolved but now I'm having this one.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  15. ban strip mine, balustrade Spy and Show and Tell in Timeless

    Hello,

    I would like to ask when will Wizards ban Strip Mine, Balustrade Spy and Show and Tell in Timeless. These cards dominates the whole format. Its not funny anymore. Strip Mine is self explained. Same with Show and Tell.

    sincerely

    1 vote

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  16. Game bucked me out on my tablet then when i came directly back it just said description description description

    Game bucked me out on my tablet then when i came directly back it just said description description description

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. BAN Val, Marooned Surveyor

    Card is in every format and winning by turn 3..... Card does not need to exist or needs nerfed to the ground.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Auto passed turn because time out with over 400 triggers on the stack

    I went into the brawl event with an Aang deck, I comboed and got over 300+ triggers on the stack and a technical win since I was able to loop over my whole deck and use a lethal 10+ Finale of devastation with all my creatures.

    The timmer went out with all the triggers on the stack, autopassed my turn and let my opponent resolve an overloadad cyclonic rift, ending up my turn without being able to do anything and forcing me to autodiscard over 22 cards from my hand.

    This make my techniacal will a loss and get out…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. ainok

    Ainok Wayferer not allowing to select lands since 16th December 25. MTG Arena

    Steps to replicate:
    Add land
    Summon Ainok Wayfarer
    Ainok Wayfarer mills the cards, but the selection window doesn't have a confirm button pop up any more, leaving a game you can only concede (or time out).

    Multiple resolutions tested (desktop version, windows).

    Was working fine 14th December, seems to be happening after putting a land down first before the Ainok Wayfarer on the same turn.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Tutorial Sprite will not give up

    The Tutorial Sprite comes up every time I return to the home screen as though I have just now finished my tutorial. It walks me through what each button does before I can do anything with the UI. However, I registered this complaint as Gameplay because that is where the real problem happens. When I enter a match, about 1/3rd of the time, there is the Tutorial Sprite to guide my gameplay (this is in a real match against real opponents). This is problematic because it forces my play for 3 turns and has no strategy. Example: turn one, play…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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