MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5875 results found
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Game stopped giving input prompts
During a game, I played the white enchantment that requires you to tap 2 creatures at the end of turn to draw it sac it. I selected my card, then I stopped being permitted to interact with the client.
I could not take game actions and the have roped. My opponent was able to take actions freely and I could not respond.
The client would not capture have files and would not accept my input to concede.
This was the first loss of a draft I paid gems for
3 votes -
Alchemy packs
EOE alchemy packs are not giving correct rare cards. I'm still missing rares from EOE alchemy and EOE standard. I just opened two packs, and received gems instead of rares. I should have received EOE alchemy rares, or if EOE alchemy set complete should have received EOE standard rares.
3 votes -
Tried opening a tarkir dragonstorm pack I bought on-sale, got an empty alert/pop-up that just said “OK” and pack disappeared.
Title says it all, tried opening a tarkir dragonstorm pack I bought on-sale, got an empty alert/pop-up that just said “OK” and pack disappeared. I should’ve screenshotted it but forgot to, I’m mainly submitting this because the fact I lost the pack and the gold ****** me off.
Running latest version of the app on iOS. Don’t know if the steps to reproduce will be helpful, but just purchase the Tarkir-pack in “Daily Deals” (if you dare), then try to open it.
1 vote -
Technical Issue → Client / UI
My MTGA account has a persistent Deck Builder UI corruption.
Companion selector is incomplete and deck format dropdown renders behind UI panels.
Issue persists across multiple computers and clean installs.
Please reset my account-side UI / preference state.1 vote -
Playing Celestial Reunion with Raiding Schemes
Celestial Reunion is only given the option to conspire and not an option to behold when played with Raiding Schemes. Playing on PC.
1 vote -
Removal didn't work
The other player had 1 lp and 2 creatures I was about to remove one creature with a card that said destroy a creature with power 6 or more the creature had 6 atk. points the game had a server issue and I searched for another game and it was the same other player Mr. Mike and all of a sudden the game was at the same point as the server didn't work and it was all of a sudden his turn.. that's unfair because I was about to win and now he did win!
1 vote -
Continuously crashing
The game keeps crashing and it has been for about 3 days now.. its crashed while I was building decks, playing games, and the crashing even ruined a draft I paid for and made me waste a draft which has left me quite frustrated.
1 vote -
Gem purchasing issue
The store is bugged out where i cant buy gems for windows and mobile except mobile just gives me a store error code but windows doesnt say anything
1 vote -
Long game server or client crash
Long stalled game. I was tall, opponent was wide. Connection to server lost. I reconnected three times. Opponent lost connection. Timeout countdown froze. Idea: total game timer unique for each format, so the server doesn't boot clients. When out of time, match outcome is draw. Can't find my saved log on android.
1 vote -
Bloodline bidding buggedbwith skirk prospector
Bloodline bidding does not let you convoke and sacrifice goblins to skirk prospector to pay the cost. If you try to tap goins to pay the convoke first, prospector will only see the untapped goblins. If you try to autotap you will get a note saying it it unable to pay costs to cast the spell. It should let you if I am not mistaken since convoke is being used to pay mana and prospector is a mana ability. It lights the card up like i can cast it in my hand, but when I try it doesn't let me.
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
lag on one specific background
I am experiencing significant lag (almost lockup), but only on one specific background board: the one with the torn children's rug with the roads on it, the video game system, and the stack of televisions only showing static. The rest of the boards, main screen, and every other screen operate well. I have run all available updates, repairs, and other suggested fixes. I am on PC.
1 vote -
Bug: unable to purchase mythic bundle
Unable to purchase mythic wildcard bundle. Tried clearing data cache reinstalling logging out.
1 vote -
pick 2 draft
Game picked completely different cards than I had actually chosen in pick 2-draft. After finishing building the deck with the shown random cards, I got a message that the deck was invalid. After reentering the deckbuilder the cards, that I actually picked, were shown.
1 vote -
Adept watershaper bug with indestructible when turned into 1/1 coward with no abilities.
My adept watershaper still gave one of my tapped creatures indestructible despite it being turned into a 1/1 via the giant. See the picture. Silver gill pedller still gained indestructible.
1 vote -
Lanfall bug
There is a bug when trigger 2 landfall abilities at de same time. The game cracks and some textures turn into dark. Android version
1 vote -
Not getting gold after winning a game
As I finish any gamemode in the game, sparky pops up and says, "Congrats, you are well on your way to becoming a great plainswalker." I also "claim my rewards" after each game, usually gold, but my gold never updates and I'm stuck at 11,550.
1 vote -
Keep and mulligan not showing up
When I start a game It makes me wait because I can't see the Keep or Mulligan buttons on my screen
1 vote -
Can’t select unit to block
I can’t select my unit to assign a blocker in this battle. It caused me to lose the match. I believe this is a bug with the app.
1 vote
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