MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28835 results found
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Can't play
I can't play. Why did I even waste my money on a Set Mastery that's already dried up on me? I can't even get a stupid uncommon? I remember when Sets Mastery had value. Now it just seems like a waste. Maybe I won't renew. I remember it used to cap out at 110, and I still progressed. Now it caps at 80?! That's insane! I can't even play to get my, "value". Bump it back up to at least 100, or improve rewards, or something. Disappointed.
4 votes -
ban arena cards in standard
ban arena cards in standard play. they are not standard cards and should not be in standard play. I wasn't aware that standard in arena was tabletop rules.
17 votes -
bot "freezing" mid game
bot freezes and does not do anything so i have to concede and lose the game
playing on windows 10
23 votes -
Erro de tradução na Serpente Biolume/Biolume Egg para o português.
Erro de tradução na habilidade da carta Serpente Biolume/Biolume Egg, onde fala para sacrificar 2 terrenos na verdade deveria ser duas ilhas. Não perdi a partida mas poderia ter perdido, pois ataquei com ela achando que
ela não seria bloqueada.2 votes -
Volo
Volo not copying Creature Cards when casting creature spells in Premier Draft.
5 votes -
Fractal Token Entered Without Counters
I was doing a quick draft on Sunday, 9th January 2022, approximately at 9:30 p.m. I tried to cast a lesson spell to make a fractal token and I paid more than 2 to cast it but it entered the battlefield without counters on it and it died. After that I lost the match.
1 vote -
1 vote
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Buy jem
冒険者セットを購入したが、3,500ジェムが増えていなかった。
冒険者アバターは入手していた。1 vote -
Volincrex bug
This is a report of an event that seems to be a bug.
It was when the other party activated the ability of "Book of Noble Deeds" while issuing "Volincrex".
Normally, the counter does not get on and the effect that cannot be won (not lost) should not be applied.
Actually, although the counter didn't get on, I couldn't win as shown in the attached image, even though the effect that I couldn't seem to win (not lose) was not activated.
Thank you for your prompt response.
1 vote -
Foretell
When a card with a foretell cost is being played from the hand, I am seeing people play it directly from their hand for its foretell cost, without seeing it go to exile.
1 vote -
1 vote
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Lier/Sea Gate Restoration Lag
Game became absolutely unplayable once I got all these playable cards in my hand and graveyard. Every click took two minutes
1 vote -
kabira takedown not castable
activated faceless haven so id have one creature to do one damage, it and an untapped kabira plateau and no effects preventing spell cast, hexproof, etc., and it wouldn't let me cast the spell... also voted on an issue with my seasonal constructed rank stuck on silver and an error saying you must play a game when that's pretty much the whole point of this so yeah...
1 vote -
Cains of gold
The card don´t stop any abilitiys. I´ve tested it twice. Once at "Schildkäferschwarm" (sorry, I don´t know the english name of the card", also it dosn´t work at many other cards with abilitys exept mana abilitys...
1 vote -
No Ranked rewards and unable to log in
My account is not logging in on my computer and I did not receive any of my rewards from progress in the last season.
2 votes -
画面サイズ
Mac OS monterey12.0.1において、フルスクリーンモードにすると、画面の両端が見切れる。
アスペクト比がおかしくなる。などの不具合が確認されまています。2 votes -
Tradução Translation
Erro na tradução PT-BR/EN ou na geração de ficha. "Protetora do Sepulcrário"
Na carta diz: cria uma ficha de criatura humano branca 1/1, mas a ficha aparece vermelha.2 votes -
Conclave Mentor and Cleric of Life Interaction
There are two interrelated bugs involving Cleric of Life’s Bond and Conclave Mentor. First, when a Cleric of Life is on the battlefield and you play Conclave Mentor, the Cleric of Life does not always gain life, despite stating that “Whenever another Cleric enters the battlefield under your control, you gain 1 life.” Second, the Conclave Mentor, when life is gained, seems to negate any addition of +1/+1 counters.
I saw this previously, but figured I was a fluke. But today, had a very clear situation: one Cleric of Life on the Board, played a Conclave Mentor. Triggered the gaining…
3 votes -
Siphon insight fails please refund
hi,
when i select my opponent's disturb creature on the resolution of siphon insight the card heads to exile with no chance for me to cast it. this was a trad draft, please refund 1500 gems or 10000 coins thanks
2 votes -
Processing failure
- When matching with an opponent. In the worst case, start the game immediately.
2.Android（Japanese smartphone）
3.When I try to start the game, the process fails and I can't play.
4.Please explain why the processing fails. And please improve the system as soon as possible. I'm in trouble because I can't play the game.
1 vote
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