MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10117 results found
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Common Card Collection shows Complete
I guress I don't understand it and I would like to explain how you calculate it.
Why does the game show me that I have completed all commons when I am missing some in my collection?1 vote -
Mothrider cavalry
Mothrider Cavalry does not function properly. It does not process that it can be cast for 2 mana when alone in hand. Sometimes you can hardcast it regardless, but other times it doesn't allow you to cast it at all. My most recent game was with 2 of these in my hand and 4 mana. The game made me cast the first one for 4 mana, even though it should have been available at 2 mana.
3 votes -
Ability #172037
When using the -6 of Jace Reawakend on the stack the ability is shown as "Ability #172037". It works as it should otherwise.
2 votes -
network error
Since 2024/06/26 18:00(JST), when I start MTGArena, I get "Network error Could not retrieve collection information." and I cannot play the game. I reinstalled the app but to no avail. (Other users in Japan are experiencing the same problem.) Please respond as soon as possible.
5 votes -
Bug: Report a Problem in your Event
I played a quickdraft today and in the last match the connection with the server disappaered (see screenshot ending with magic). After I was able to log on again the boardstate was changed in such a way that I was lost.
No problem I thought I just report a problem with my event. When I go to that page, they ask to log on to report a ticket. So i try, i get redirected to my account page logged on, however if I try to go to the place where I have to log the ticket I am logged out…
4 votes -
Starter Deck Counting for Deck Limit
I'm not sure when the update that created this issue happened, but I went to create a deck and did the usual of deleting one of my least used decks, but when I went to create the new one, I was hit with being 9 over the limit (10 minus the real deck I had just deleted). It was already such a hassle to keep cycling what I play while also trying desperately to keep my nostalgic babies from the trash bin. I don't want to need to use a third party to keep what should be a simple list…
2 votes -
Rush of Dread
Rush of Dread is not working appropriately on arena. Losing half your life rounded up is not your entire life total. I had 48 life, half would bring me to 24...not 0. It has happened multiple times and has been reported. Fix the card or ban it on arena if it's not going to work correctly.
5 votes -
bruh just play unholy annex ur game will dump itself in windows
like literelaly play on windows and play unholy annex
2 votes -
Asset error happens when the game start
started a new update and all i get is a reoccurring "asset error detected" over and over. My PC is Mac.
2 votes -
Store scrolling in Mac is not working
When I go in store you have to scroll to see the items. On my MacBook Pro it’s goes crazy , scrolling uncontrolled from left to right and you just seem unable to see or click items. Never been better since I started playing.
2 votes -
My Duskmorn sleeve switched to a different sleeve
My Duskmorn sleeve switched to a different sleeve, it was the one of the woman screaming with animated rain dripping down her face, now it's switched to a picture of her with her in yellow on the right side. The sleeve I was using was completely removed?!?! Please fix this
2 votes -
相棒の表示の軽微なバグ
ダイナマイトをもっているシンプルなゴブリンの相手の相棒をいじったら、
点火する位置がずれていた。2024.42.0.6885.1096297
2 votes -
bug in the draft
Couldnt draft, and it gave me the error
network error, cant draft pick as image sent2 votes -
Adventure ability rules need to be changed
The requirement that the card be played from exile by the end of the next turn should be added. This enhance the tactical depth of the game by forcing players to consider the timing for the use of adventure.
2 votes -
メンテ中ではあるが、アルケミーダスクモーン の表示がおかしい
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 2024 - 15:00 UTC
Scheduled - @MTG_Arena scheduled maintenance will occur to deploy the 2024.42.00 game update, containing the Alchemy update for Duskmourn: House of Horror.📥 Small download required.
🔄 Restart required.
⏲️ ~3 hour estimated deployment.
📝 Patch notes soon after.
Oct 15, 2024 15:00-18:00 UTCこれのメンテナンス中ではあるが、
デッキのフィルターで
アルケミー ダスクモーン
という表示がありそうなところに表示がない。- Give us the steps to reproduce the bug アップデートを適用した
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC
- Enter the actual results you’re experiencing デッキ から 新しく入ったカードをフィルターをかけてみようと思ったら、表示が見えなかった
- Enter the expected…
2 votes -
Reef Worm / Mockingbird / Croaking Counterpart: Token Image Error (Fblthp Totally Lost)
Visual bug, steps to reproduce:
- Have a token from Reef Worm dying (e.g. a Whale)
- Have Mockingbird enter as a copy of the Whale token (as a Whale Bird)
- Cast Croaking Counterpart on the Whale Bird, making a Frog token called Whale with flying (not shown in images, already dead).
- When that Frog Whale dies, the Kraken token it makes will have the art error.
- Additional copies of Mockingbird entering as that Kraken token will display Mockingbird's art.I think it's the combo of both Mockingbird and Croaking Counterpart that cause the issue, either one…
2 votes -
nadu
why nadu still in mtg arena brawl? its no more banned?
2 votes -
Bold Red font for alchemy changes, including mana costs
How many times have I prismatic ending'ed an Ocelot for 1, or a 3feri for 3? I don't even know. It's 3FERI, not 4feri! If you don't want to back down from alchemy, at least make us not LOSE A COMPETITIVE GAME because of it. Make, say, a glowing border around alchemy cards (red for visibility? gold because its alchemy? blue because I like blue?) that remind me every time not to spend 3 mana on it. You might say "But, theres a giant popup blocking your screen if you try doing that...". It doesn't show up when tapping manually,…
2 votes -
Aggiunta collezione carte all'acquisto di un bundle del mazzo
Quando ho acquistato il bundle del mazzo elfi sullo store di arena, ho speso 10 gemme. pensando che le carte mancanti che avevo già in 3x venissero aggiunte alla collezione, così da andare a 4x. Così non è stato, è vorrei una spiegazione in merito
2 votes -
Nowhere to run card bug
The card "Nowhere to Run" when on the battlefield not working when an opponent casts a spell giving their creature hexproof in response to the creature being targeted.
2 votes
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