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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2745 results found

  1. Laufeyson

    Loki Laufeyson's ability did not trigger when casting HULK SMASH! Game log attached.

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. FIX DECK BUILDING JEEZZUS

    It’s been a while since you broke the card count/deck details button.
    After the TMNT update, changing lands starting crashing the app.
    Now IN DRAFT, YOU CAN’T EDIT A DECK BY ADDING/REMOVING CARDS INDIVIDUALLY ANYMORE
    You have to leave and re-enter the deck builder and remove cards from your entire draft pool one by one.
    And if you misclick once, start all over. Then hope you don’t get the LAND options bug and have to start from the beginning again

    9 votes

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  3. Atlantis attacks

    I was unable to cast Atlantis attacks with teamwork yesterday even though I had an untapped 4/4 (Wiccan, rising magician). The game only allowed to cast without teamwork. (During a premier draft)

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Marvel Jumpstart Mana Base is very bad

    Marvel Heroes "Jump In" Mana Base is Fantastically Awful*
    The deck has 3 red cards and has no basic mountain yet has terramorphic expanse and farseek and basic landcyclers. Maybe tweak the shuffle algorithm or ensure a check for basic of every type you have if you have land searchers.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  5. Completely and utterly dumb alchemy archetypes

    Alchemy is currently riddled with a completely unfun and pointless card combination that is completely spoiling the experience.

    Specifically omnisicience/acquitic sublety decks could be played by anyone including a lobotomized Guinea pig. This is the successor of the equally stupid Kona/omniscience deck. What is most incredible is how lazy card design needs to be to go from nerfing Kona cause the deck was unfun and oppressive, to releasing yet another omniscience delivery method (arguably a better one) in the EXPANSION IMMEDIATELY AFTER THAT.

    You guys really do not give a **** about what players think (see for example bloodthirsty conqueror…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Make the Auto-Pass button actually Auto-Pass

    Why doesn't the Auto-Pass button auto-pass the turn?

    Seriously, when I click Auto-Pass, why does it continue to stop the game at every single possible trigger to manually ask me if I want to use my Giant Growth on an opponent's creature for the 84th time this turn? What is the point of this button when it doesn't do what it says it does?!

    4 votes

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  7. Erroneous timer application

    During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Unable to Login Authentication failed Timeout

    Since this morning I've been having trouble logging into the game, getting an 'unable to login: authentication failed for ' error.

    Last night everything was working great! I've tried reinstalling it several times, trying to log in on my phone, checking the files, trying to log in on a different pc and about every random comment that’s seems to work for other people on threads that have had this problem but nothing has worked for me. My computer hasn’t had any windows updates or changes.

    7 votes

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  9. Can’t load into Main Menu

    I get a black error message prior to loading into the main menu saying my client is out of date, but I have checked the App Store numerous times looking for an update and none show up. I’ve reset my phone, my router, my data plan, and none of it has worked.

    4 votes

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  10. Arena cards in brawl are a HUGE problem.

    I just had a game where my opponent took 15 extra turns in a row due to Alchemy card pay to win slop (I have no Alchemy cards in my deck) - These cards should either be removed from brawl OR people who don't have that slop in their decks should not match against people that run them.

    And don't even get me started on "Acererak the Archlich" arena where they take Literally 10min per turn. not fun at all.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 8 votes

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  12. System failing to authenticate my account or connect to the server so I can play

    I played last night and when I woke up this morning it was buggy and not allowing me to enter the game so I closed the game and verified it and now it's not able to authenticate my account at all.

    8 votes

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  13. Building decks error

    I use IOS to play, and whenever I’m building a deck and I enter the screen that allows me to choose the type of card and rarity, the game won’t allow me to enter back to my card selection when I choose a rarity of card that I’d like to search for.

    5 votes

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  14. Game freezes when editing deck

    I already ran repair files and still the same issue, when I press edit deck, the load screen pops up and never loads the deck edit screen. Just stays in a loop of loading forever. Im on android, this is my 2nd time running repair game files.

    5 votes

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  15. Will not load a deck into editor, may be a memory issue

    Log in. Go to Decks. In My Decks try to edit deck called Red.
    Shows Waiting for server and hangs.
    Done on a 16 GB laptop. Shows 16102.MB used. May be a memory issue

    5 votes

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  16. Cannot enter collection screen

    Occurred at 2026/6/19 6:51 (UTC).

    The collection screen cannot be opened.

    Maybe the fact that I am playing from Japan (and my time zone has always been JST) is related.

    The time when this issue occurred was 6/19 15:51 in JST.

    Maintenance is scheduled to start at 6/19 15:30 UTC, which is 6/20 0:30 JST.

    In other words, could it be that testing has not been done in different time zones?

    Steps to reproduce:

    • Launch MTG Arena
    • Open the Deck tab
    • Click the Collection button

    Result:

    • It does not transition to the Collection screen
    5 votes

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  17. brawl matchmaking

    Brawl matchmaking seems to be broken. Playing Omnath, Locus of Creation I have queued into ragavan 10 times in a row including 6 straight against the same person.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Rewards missing

    SInce today, ven if a play a lot of games, progression on missions, pass and daily victory is not working. I suspect the configuration assistance (don't know if this this the real translate in english) that happen when I launch the game. It wa the first time I saw it today. This bug happen on my PC. Thanks for your understanding

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Lands "unbiased" algorithm is clearly not unbiased or need urgently to be so

    Look at that, **********! Three spells and 11 lands you **** morons. What the *? I'm I supposed to believe it's right? You either are cheating or the algorithm needs to be checked you idiotic **** pieces of *. I see mathematical singularities every **** single day I play this ******* piece of ******. How do you engage someone new into this **** outdated system when you have to tell your son he can't play because it's not up to him. "Dad, can I play a card?" "Nope, you have no spells",…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Collection Disappeared

    The Mirage-version illustrations of "Enlightened Tutor" and "Mystical Tutor" have disappeared from my collection, and my deck is now marked as invalid.

    A similar issue previously occurred with "Force of Negation," and "Entomb," but that appears to have been resolved.

    Could you please investigate this issue?

    8 votes

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MTG Arena Bugs & Product Suggestions

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