Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2751 results found

  1. Cant use Jump In Marvel Event

    Chose 2 packs and cant use the event now

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Marvel Jumpstart event became corrupted after selecting the "Mutants" theme pack as my second pack.

    After choosing the "Great Lakes Avengers" themed packet I chose the "Mutants" theme packet as my second choice and it sent me back to the home screen Upon re-entering the event I am left at the "Choose One of These Themed Packets" menu with my first packet choice on display but I am unable to hit "Confirm Pick" as the button is greyed out and nonfunctional. Neither Repairing files nor logging out and back in has remedied this bug.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Bug: Jump Into Marvel Pack RNG Error

    Category: Bug Report
    Platform: PC, iPad, iPhone, Steamdeck
    Summary: Savage Lands packet appears in Marvel Jump In offers at a drastically disproportionate rate, limiting my ability to complete other packet playsets.
    Steps to Reproduce:

    Play Marvel Jump In (Marvel Super Heroes pool) repeatedly across multiple sessions
    Track which packets appear as options

    Actual Results:
    Over 23 sessions, Savage Lands has appeared as an offer option in 4 out of 7 confirmed offer rounds in my most recent session alone - approximately 57% of offer slots. It has been played 4 times to full playset completion. With a 51-packet pool, the…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Quest not advancing

    I have a quest to cast green and black spells. No matter how many I cast the quest is still showing 0 of 20.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Not getting credit for cards played or games winned

    Not getting credit for colored cards played or games winned.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Rank Season Error Bug

    I was due to get my season rewards today. Since I was affected by the rank season error in June, I was given 5 packs for my limited rank but no gold reward and no card styles. For my constructed rank, I was not given any rewards at all, no packs, no gold and no card styles. It would be nice if this could be fixed and I could get my monthly rank rewards. Thank you very much in advance for your help!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. ジャンプインで、二つ目のパックがピック出来ない

    ジャンプインで、添付画像の通り、2つ目のパックがピック出来なくなった。
    再起動してもなおりません。

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. daily quest

    I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Rat King, Verminister Bug

    I am writing to report a bug I experienced during a Brawl game where +1/+1 counters were visually indicated on screen but not actually being applied to my creatures.

    Here is a summary of the game state when the issue occurred:

    Commander: Rat King, Verminister
    The following cards were on the battlefield:
    - Rat King, Verminister (my commander)
    - Phyrexian Obliterator
    - Eternal Thirst (enchanting Phyrexian Obliterator)
    - Shadowspear (equipped to Phyrexian Obliterator)

    Background before the bug appeared:
    - Rat King had accumulated approximately 3 counters via his Disappear ability, bringing him to roughly 4/4.
    - Phyrexian Obliterator had grown…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Spider-Woman preventing untapping when ability is removed.

    I lost a draft match because a Spider-Woman, Secret Agent prevented a creature from untapping for multiple turns (for the rest of the match) when her ability was removed by Frozen in Ice.

    To reproduce:
    Play any creature
    Have an opponent play Spider-Woman, Secret Agent, targeting the creature.
    Play Frozen in Ice, targeting Spider-Woman, Secret Agent.
    Upon the next turn, the creature targeted by Spider-Woman, Secret Agent will not untap even though it should.

    Expected result: the tapped creature should untap when the ability is removed.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. power-up

    Power-up was not possible to activate after paying with correct mana.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Matchmaking is rigged

    Why do I constantly have to play against decks with the same mechanics as mine? Or constantly get matched with someone that has the exact deck to negate mine... this is not fun at all. I don't expect to win every time, but this is absurd. One here and there, sure. But three in a row is obviously a matchmaking issue. Not to mention the people that are literally taking up the clock to make plays in hopes you just FF.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Draft glitch causes 2 random cards to be selected if dragging a card when timer runs out

    Windows 11. To trigger this glitch, click and drag a card during a draft, but do not let go or select it. While still holding the card, allow the timer to run out. The game will not select the card you are holding, but will instead select a random card (whatever the AI recommends). Now your user interface is glitched. You are unable to click or drag any cards in the next pack. Your only option is to click "Select Card" and take another card the AI suggested. At that point, normal selection is once again possible until you trigger…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Product Suggestions - Personal Ban list

    I want to play magic for the fun of it, using creative strategies and fighting against other creative decks. I do not play the game to win with the best deck possible. It's hard to to have fun when I'm fighting against the same 3 meta decks over and over and over and over and over again. It's so boring!!!! Adding a small personal ban list of even just 1 card in non ranked play would allow matchmaking to feel so much more refreshing! In real life I'd refuse to play against decks with the small handful of cards that…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Desireability of Bundles On Arena

    I will not purchase the Captain America bundle because the only upside compared to buying the packs normally is a couple cosmetics.
    I would buy the bundle if it had even a slightly lower cost than buying packs normally. Instead of being 10,000 gold, I would be significantly more inclined to purchase it at 9,000 gold or 9,500 gold.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Cards unlocked have not been added to my account

    Hi, cards I have unlocked in the current Marvel achievements have not been added to my account or collection. I have unlocked several and none have been added what's so ever.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. "Waiting for server"

    How about you fix your server side errors so I don't get the "Waiting for server" error every ten seconds? Then the game might actually be enjoyable to play. All screenshots are from the same match. I took a screenshot every time the game froze in this manner. Please fix it, so I can keep playing.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Super Hero Civil War progressed to both chapter 2 and 3 on the same turn

    I was playing MSH limited and cast Super Hero Civil War, targeting only one creature, opponent's 5-drop 3/6 that taps for mana and gives additional counters. I passed the turn with a Spider-Man on my side of the field, I think opponent had the rare blue Loki 2/1 ok their side. During their turn they cast Pet Avengers and used it's power up ability, then passed back to me. Then, when my saga went to progress to the next chapter it had 3 counters on it, and prompted me to choose a creature to fight another one. After choosing to…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. S.H.I.E.L.D Spy Kit not triggering on attack

    attacked with creatures equipped with S.H.I.E.L.D Spy Kit, neither untapped or scryed, and no effect on the board would stop it

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories