MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3398 results found
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All copies of Enligtened Tutor - Mirage (MIR) printing are missing from my collection.
Every time I open a deck that had my Enligtened Tutors, I receive an error stating, "Invalid cards have been removed from your deck." To my knowledge the card is legal in Timeless, Brawl and Historic so I am confused as to why I am receiving the error. When I look at my collection, it does not even show an option for the Mirage printing anymore. Looking at Reddit this appears to be a mass problem for many people.
5 votes -
Sparking and no daily quest
Sparking keeps appearing in “You have a quest to complete” every day, and the daily quests are not showing up—only the 15-win missions are appearing.
7 votes -
food chain (turtle version) is still legal according to my client
I can still make a Historic deck with Food Chain and join the ranked Historic queue with it (I dropped before being matched). My client does not say the card is banned. I did not receive wild cards when the client updated after the ban.
Steps to reproduce: Make a deck with the turtle version of Food Chain. ??? ProfitPlatform: PC app. (standalone, not Steam)Behavior: I can make the deck and queue for the Historic ranked queue.Expected: I should not be able to do either of those things.
…Pics/Video: Trust me bro. (I bet it's not just
5 votes -
Donnie's Bo Disappeared
Donnie's Bo showed up in a pack I opened on the Arena but is no where to be found in my collection. Nor does it show up if I search for it in "Not Collected"
1 vote -
Companions not showing
My companions are not showing, it will only let me use my default companion
8 votes -
Force of Negation is not usable in Timeless because I crafted the OG art, not Avatar
Title. I can't use my 4 copies of FoN. Arena removed all my copies from all my decks. I would like to play the card.
4 votes -
Lorwyn Eclipsed Mastery Pass level 4 giving wrong reward
Lorwyn Eclipsed Mastery Pass level 4 gave 3 packs of EOE instead of Lorwyn Eclipsed. The EOE packs are still in my inventory, please remove these and issue the correct 3 Lorain Eclipsed packs
8 votes -
Gem Store
SavageScotsman#40914
I went to purchase the £44.99 which i believe is 9200 gems. It came up with the error...
"Error: you already own this item"
"Store Error: Store purchase failed duplicate transaction"
It only happens with this gem pack.
I am using android mobile and android tablet. Both Samsung. I have tried:-restarting game.
-restarting phone.
-uninstalling game app.On both devices.
I already reported this to customer service who told me to post here.
9 votes -
Lorwyn Eclipsed Weekly Jump in Event - Only given a single type of Mana
I opened the Giants pack as well as the Elementals pack for my Weekly Jump in Event and was given a mana split of
x13 Plains
X1 Forest
x1 IslandHowever, my cards are all red/green based with one card having an optional blue cost and another an optional white cost. This makes no sense and makes essentially every game I play unwinnable. there is only one other card in my deck that gives me the opportunity to play another forest or mountain for cards in my deck that require more than one forest or mountain. This deck is unplayable…
8 votes -
Incorrect Battle Pass Rewards awarded (lvl 4 Lorwyn Mastery Pass)
I just got to level 4 on the Lorwyn Eclipsed battlepass, expecting to get three Lorwyn Eclipsed packs as rewards.
However, I have just been awarded 3 Edge of Eternities packs instead of the expect packs.
Please see the attached screenshots. Can you please issue the correct packs?
Kind regards,
Tim7 votes -
Sparky repeats the same dialogue every time the Home screen is opened
On Android, every time the Home screen is opened, Sparky says the same line.
Because this dialogue repeats every time, it feels intrusive and unnecessary.
Please reduce how often this line is played, or add a way to disable repeated Sparky dialogue on the Home screen.6 votes -
Lorwyn Jump-In offered interesting mana base
Picked Elves + Blighted, got BG deck with 4 color equal split mana base. Screenshot is self-explanatory
7 votes -
Sparky
Just get rid of sparky. It's not a hard app to use. My 5 year old figured it out. Sparky is annoying and there is no way to shut off her voice yelling at me every time I open the app or leave a game. I'll try and log in once a week until she's gone.
8 votes -
Get Alchemy cards out of my magic!!
Get alchemy cards out of Historic. Alchemy absolutely sucks to play against. I do not like having my deck "heisted." Every third deck has that stupid blue bird that "conjures" the junk nine into my opponent's hand. Hey! Let's wheel 16 turns in a row. So fun!! SOOO MUUUCH FUUUN!! And it only takes 20 additional minutes! As I type this note and "play" historic, my opponent has played ONLY alchemy cards so far. The entire graveyard is nothing but alchemy cards. This is not fun. Get these stupid cards OUT of my magic the gathering. Make a separate league…
3 votes -
Bug
My game freezes after i play a card and cannot play anymore, i deleites the game installed again still happening lose some games because of ir cant go back on time after restart the APP to play
5 votes -
Morcant blight not triggering Lasting Tarfire
Used Hovel Hurler's ability on a Gutsplitter Gang. Opponent had a Morcant on the field and flashed in the 4/2 reach elf. Morcant triggered, and I put the counter on my Gutsplitter Gang. At the end of the turn, my Lasting Tarfire did not trigger, though I put a counter on a creature.
6 votes -
mtg arena unable to join event try again later
mtg arena unable to join event try again later
PC, iPad
can't join any game, any format5 votes -
I got locked out of gane i had won
I got locked out if a gane i won
3 votes -
game freeze
le jeu bloque pendant mon tour, tout est accessible mais aucune action possible.
je perd le match et du rank en meme temps
c'est abusé et plusieur fois par jour
je joue sur android5 votes -
Games still freezing
I have only played two games so far today and the server has frozen 2 out of 2 games. When will it be corrected? If it doesn’t get corrected, how do I request a full refund for every dollar I have spent on an unusable product? Do I have legal recourse to get a refund considering I made purchases in full faith that the platform would be functional?
4 votes
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