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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5778 results found

  1. Mastery

    Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters

    20 votes

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    5 comments  ·  Store  ·  Admin →
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  2. 27 votes

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    1880 comments  ·  Gameplay  ·  Admin →
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  3. Deck type selector doesn't work anymore

    Deck type (format) selector became unusable starting from Jan, 6 update. How to reproduce:

    1. Go to "Decks"
    2. Select any existing deck and click on "Edit Deck" button
    3. Click on the mana curve symbols
    4. Click on the deck format at the left top corner (Standard/Historic and etc)

    The menu with deck format is shown under other elements and you cannot click on any entry to change the deck format.

    26 votes

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  4. Missing Companions

    After updating to latest version, when attempting to customize a deck, all my companions are missing. Any workarounds or other ideas?

    26 votes

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  5. Cannot enter any match

    Cannot enter any match

    To reproduce, try starting a match of any sort: standard, draft, midweek magic, etc.
    When hitting the Play button, a match is usually found quickly, then the game displays 'Entering match' status, after that one of the two things happen
    1. either the status is being displayed for about a minute, after which the Cancel button appears, and the 'Entering match' status is being displayed indefinitely. Pressing Cancel returns me to the previous menu.
    2. or the game displays 'Waiting for the server' loader and simply returns me to the previous menu.

    The issue persists on…

    64 votes

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    28 comments  ·  Gameplay  ·  Admin →
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  6. ECL Mastery Pass rewards wrong packs

    In the new Lorwyn Eclipsed Mastery Pass, when you reach Level 4, you are supposed to get 1 ECL Card Pack as the free reward and 3 ECL Card Pack with the Mastery Pass unlocked. However, you get 1 ECL Pack and 3 Edge of Eternities Card Packs, as you can see in the screenshots.

    18 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. Quick Draft Quest not completing

    I started another draft and am still not receiving progress for the three quick draft matches however, and clicking thee quest doesn't appear to navigate to anything. Is this a known issue, or is there any other way to receive progress?

    120 votes

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    29 comments  ·  Events  ·  Admin →
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  8. Lion's Eye Diamond bug

    Playing the new powered cube. Have resolved Yawgmoth's Will this turn, LED on the battlefield, storm count 5 and Brain Freeze in the graveyard. Have just cast Brain Freeze from hand, and the last copy on the stack resolves. I am completely tapped out. They have 11 cards in deck so, presuming they do not have something that shuffles, I win this turn by cracking LED for blue mana and casting Brain Freeze from my graveyard.

    Instead the turn immediately passes to my opponent, they play a haste creature and kill me.

    35 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Avatar Jump Decks have Land Issues

    The Avatar Jump Decks seem to have a wildly unbalanced set of lands. Users are reporting either extremely high amounts of lands or extremely low. Attached is an image of my second Jump Deck from Avatar, and it was worth playing. Unlike other Jump lines before, this one is unbalanced and not at all fun. It was a waste of 1000 coins. This needs to be corrected.

    24 votes

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    9 comments  ·  Events  ·  Admin →
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  10. all cards are black

    When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.

    23 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Karakyk Guardian Not Losing Hexproof

    Opponent had a Karakyk Guardian in play and cast Piercing Exhale, causing the Guardian to deal damage to one of my creatures. The issue is that the Guardian did not lose hexproof so I was not able to kill it after the spell resolved.

    39 votes

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    83 comments  ·  Gameplay  ·  Admin →
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  12. Death by Vanilla achievement not being completed after requirements fulfilled

    The Death by Vanilla achievement (new in the Yargle Day update) is not being completed even though I have won two games casting only creatures with no abilities. The only creature in my deck is Yargle (a vanilla 9/3) so I should have completed this twice.

    40 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  13. Sound Not working in n iOS

    The 9/10/25 update yesterday broke the sound on iOS. I can hear music but no effects from the gameplay. Please fix this bug. It has made sound a distraction.

    36 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  14. Wrong mastery packs

    On level 4 of Lorwyn mastery pass i got 3 Edge of Eternities packs instead of Lorwyn packs

    19 votes

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  15. Spark is back

    The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.

    Please fix.

    25 votes

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  16. "What an adventure!" Bug

    that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”

    if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC

    Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game

    21 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. Tutorial popping back up after latest update

    Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.

    22 votes

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  18. Etali, primal conqueror bug

    Etali, Primal Conqueror is bugged.

    His ability resolves, each player exiles cards from their library. Then text appears saying “Cast any number of cards…”, but the only option is the orange button saying Resolve. When you click it, nothing happens - the castable cards stay in exile.

    37 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  19. sparky wont go away

    Same problem as some others, Sparky is stuck on the same part where she tells me good job im on my way to becoming a great planeswalker, and that I have a quest.

    25 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Benevolent River Spirit manifested

    when Benevolent River Spirit gets manifested it asks for 5+UU mana to turn it face up, its not how its supposed to work.

    25 votes

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    4 comments  ·  Gameplay  ·  Admin →
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