MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5900 results found
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UNADRESSED RACISM AND HATE ON THIS WEBSITE
I've had enough. Wizards has to act. Racism by the user Spaderman#48650 must not be tolerated. This must not be a place where it is acceptable to repeatedly call people "worthless slanted-eyed chinks".
He posted this recently:
After I've reported him 3 times. If you look at his profile he constantly spews racist anti-Asian hate:
https://feedback.wizards.com/users/6650475452-spaderman-48650
This can not be acceptable in the Magic community. You do not want to be associated with this. You do not want people to think that the typical Magic player is a socially stunted keyboard warrior who would probably get their *** beat…
3 votes -
Trying to change deck format and choices are blocked by window
I'm unable to change the deck format from historic. The pull down tab that is supposed to allow you to change the format shows up behind the "Creatures and Non-Creatures" window not allowing me to make a choice. I also tried to change my companion in this same area, but the other ones that I own aren't showing up. The companions show up fine when changing through the profile section, but don't show up when editing a deck.
4 votes -
Behold Mechanic Bugged in Lorwyn Draft
When attempting to cast Silvergill Mentor for its "Behold Cost" I was not allowed to choose a Merfolk I control on the battlefield.
3 votes -
Changing a deck type
I try to change a Pioneer deck to an AlchemyUsing a PC platformWhen I click the Pioneer deck button the drop down menu is behind the other statistic information boxesI used to be able to switch deck types and then change the illegal cards out to deck type legal
3 votes -
Can't progress after the battlefield first appears
Cant report this as a bug so am being forced to do it here. The battlefield appears and if I am going first, after I select mulligan or Keep the system doesn't register I have done this and I end up timing out. If the opponent goes first they end up timing out but without the game ending. I cannot even concede. This is the same on brawl or timeless.
I have tried repairing the game files - same issue appears.
I have uninstalled and reinstalled the game - same issue continues.
In a desperate attempt to resolve it I…6 votes -
Product Suggestion
Game won't find an opponent to play. I've tried on mobile and desktop PC version, have been waiting over 10 minutes to locate a match without success. Tried rebooting/restarting mobile and PC and updating but error continues.
6 votes -
Avatar premium draft is down
Avatar Premium Draft Bugged and Disappeared.
I am using a Windows PC and accessing Arena through Steam.
I paid 1500 gems to enter a premium avatar draft. After I completed the draft, I was stuck in a clearly glitchy queue. I reset MTG Arena and the same issue occurred again.
Now the premium draft is gone and so are my gems.
Id like to be refunded for gems I spent.6 votes -
App freezing
Can’t play a game; sometimes gets stuck on the loading screen and sometimes loads a player but then no one can play cards. Tried restarting my phone, restarting WiFi, logging out and then back in, deleting and redownloading the app, closing all other apps, and it’s still happening
6 votes -
Matchmaking broken for Arena Direct?
I've been waiting for almost two hours for a match to fire for the Avatar Arena Direct event. Never had to wait for more than a few minutes before.
6 votes -
queue avatar draft
I played one game on avatar premier draft and now i am stuck on 'currently waiting'. I waited 15 minutes for one attempt. Restarted the arena app, and hit 15 min again. I tried playing a different format and i did get in a game of standard so I know it isnt a connection problem. Went back into draft and have waited another 5 minutes for pairing again.
can I get my gems back? this is wait time is absurd.
6 votes -
Bug on deck type menu
Today I was trying to build a new deck (I play from android devices). I copied and pasted a deck from mtg Goldfish, I opened the deck settings to switch from "Historic" deck to "Traditional Pioneer" but the drop-down menu doesn't open. I tried from multiple devices but the result is always the same.
4 votes -
Bug with Lorwyn Eclipse Cards - Figure of Fable and Omni Changeling
I copied a Figure of Fable with Omni Changeling and i could not activate the third ability without activating the other 2 first but I should be able to because it has all creature types. this is a bug in how the card is coded
3 votes -
Lion's Eye Diamond is "bugged"
I was resolving my breach LED combo in arena powered cube and had no mana floating, 1 card in graveyard, and an underworld breach in play. The arena client, after resolving the LED, passed priority into my end step without allowing me to use my LED to ***** it and discard my hand. I lost my game to this "bug". Why would I want to pass priority into my end step with an underworld breach and led in play? I paid 20 bucks to get in to this thing man. This really sucks.
9 votes -
Mastery Pass reward bug
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters. I would appreciate a refund.
5 votes -
mastery gave the wrong packs
Level 4 of the lorwyn mastery pass gave me 3 edge of eternity packs not the displayed lorwyn packs. Would like my lorwyn packs or a refund for mastery pass, did not purchase mastery pass for packs from old sets.
5 votes -
Sparky repeats the same dialogue every time the Home screen is opened
On Android, every time the Home screen is opened, Sparky says the same line.
Because this dialogue repeats every time, it feels intrusive and unnecessary.
Please reduce how often this line is played, or add a way to disable repeated Sparky dialogue on the Home screen.5 votes -
jump in lands
The Midweek Magic Jump in! Event has a "4 color" Vivid pack that's monogreen but gives you Islands and Mountains
5 votes -
Can’t submit deck for Powered Cube
I finished a draft for Powered Cube, but my game crashed during deckbuilding. Now the game won’t let me submit my deck. Even after repairing game files, still won’t work.
9 votes -
winter shop 2025 two :O emotes instead of >:O and :O
i bought the new emote pack in the winter store and the >:O emote didnt show up in my list. Instead i got two :O emotes. can you please change it to >:O and :O or at least return the gems on the repeated emote? I want to keep the emotes, dont want a full refund.
4 votes -
Issues with mana bases during the jump in events
In the most recent Jump-In event for Lorwyn, there was an issue where I chose the Blight theme, which preported to be in Mardu colors. However almost every card in that theme was black. While there was one card that did actually take Orzhov Hybrid mana, none of the cards had any use for red mana. And yet despite that, I was given four mountains and four plains, meaning almost half of my mana base was lands that wouldn’t help me. This same issue happened to me in the TLA jump-in where I got forests in a deck with only…
4 votes
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