MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5824 results found
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順番にスタックを解決して、最後のスタック前に割り込もうとしたら、勝手に処理されたんだけど。
順番にスタックを解決して、最後のスタック前にさらに割り込んでスタックを積もうとしたら、割り込めずに処理が入った。しかもそれで負けるという。
補償とかあるのですか？
1 vote -
Card related bug
Bug crashing game while casting Divining Dive or Cunning Azurescale. Happened 6 consecutive times within 10 minutes.
1 vote -
Wrong event rewards
I got disconnected from a draft game, took a screenshot of the screen where you can see that I’m 3-1 and was unable to reconnect, then after a little while the screen updated to 3-2 without the game finishing
1 vote -
FIX THE SHUFFLER SMALLS YOU EMO WEIRDO
The sheer fact that our lands always load up on one side of our hands every single match is enough by itself to prove you guys rigg matches in an attempt to pressure players into buying more cards to keep up. It's literally not even a secret anymore. When will you give us a truly fair and honest shuffler? We love MTG that's why we come back but the rigged matches and shuffler just for profits that we would give anyway possibly even more if it were truly fair. You're ******* yourself out of money and fans trying to force the money from us instead of allowing us to pay you for a stellar product. It 100% has the potential once you all get past your greed for money. So I guess never.
The sheer fact that our lands always load up on one side of our hands every single match is enough by itself to prove you guys rigg matches in an attempt to pressure players into buying more cards to keep up. It's literally not even a secret anymore. When will you give us a truly fair and honest shuffler? We love MTG that's why we come back but the rigged matches and shuffler just for profits that we would give anyway possibly even more if it were truly fair. You're ******* yourself out of money and fans trying to force…
2 votes -
Jump In Bug
I cant play Final Fantasy Jump-In again for weeks. Client bugged and cant allow me to remake event.
Instead recreate Jump In Arena just show Home button and hothing to happen when i press it.
Where the fix???3 votes -
Cant enter Store
Since last update i cant open ingame shop on my PC (windows 10).
Arena drop to infinity loading loop after pressing shop button.
Store worked only in google-play game version, on Android.3 votes -
Repeated GREerror when playing old deck
I wanted to show my friend this old cheesy combo deck I used to play by pulling it into a bot game, but I got GRE error twice. Once when playing Mastermind's Acquisition, but then again in the next game after just playing guild summit. Seems replicable with this deck.
3 votes -
Ranked Matchmaking
Hey,
here comes another complain about your completely rigged matchmaking (I know you get those a lot and that's why you should probably implement changes, right? RIGHT?).
So first let's talk about ranked: Why is it, that every time I build a new deck, I suddenly get match-ups that are clearly responses to that new decks game plan or mechanics?
Matchmaking, in ranked play specifically, should just be getting a random opponent from within the same tier, without any additional filtering or manipulation. That' what would be fair. Everything else is not.
When we are not talking about ranked, you can use some other metrics like for example the players total card pool for the individual format or overall win rating. But you should never ever base matchmaking around the decks themselves. So why is this a thing? Whom does this help and how is it more fun?
Hey,
here comes another complain about your completely rigged matchmaking (I know you get those a lot and that's why you should probably implement changes, right? RIGHT?).
So first let's talk about ranked: Why is it, that every time I build a new deck, I suddenly get match-ups that are clearly responses to that new decks game plan or mechanics?
Matchmaking, in ranked play specifically, should just be getting a random opponent from within the same tier, without any additional filtering or manipulation. That' what would be fair. Everything else is not.
When we are not talking about ranked, you…
2 votes -
Aburrido
Aburrido aburre es aburrido como hacen para que este juego sea tan aburrido mejoren la puta programación del emparejamiento, siempre lo mismo siempre igual aburre aburre siempre lo mismo siempre igual aburre aburre no avanza gana uno pierde dos siempre la misma mierda aburre aburre aburre....
1 vote -
draft
Just now, in a powered cube draft my mtga just shut down.
As I quickly restarted the game, hoping to go back to the match, i fowd myself with a loss...
Frustating, its no a cheap format and it war a long and good match that would be amazing to be able to have played till the end.
1 vote -
wizards is rigging the game
We have been told so many times, that the game cannot be hacked, and is thus safe from player cheating.
This means that any cheating that is happeneing must be commited by the company that is hosting the game.Why is there probably cheating going?
Here I would like to know from other players:
(1) How many times have you struggled with land drops (even with a 40% land ratio) and how many times has your opponent?
(2) During the first 5 turns, how many times have you removed an essential threat and then your opponent just played the exact same card again
(3) How many times has your opponent just drawn the card they need to turn the game around from a sure loss to a win - and how many times have you?
(4) how many times have played a two ior three-color deck with an appropriate manabase, but the first third of your deck just has lands of one color and playable cards of the other color - and how many times do you see your opponents pull of these multicolor wins (with 4-5 often times) easily
(5) How many 5+ loss streaks have you had with decks that have reportedly a win-rate of >50% - and have you ever experienced similar win streaks?
(6) in the PAID events - how often to you get kicked out before getting even?
(7) How many time does your opponents deck correlates to your own deck choice - you play 10 games with non-reanimator cards, never see any graveyard hate - the moment you switch to a reanimator deck, all of a sudden its graveyard hate galore.
Since this happens to human players, I suspect we play against bots most of the time. Wizards controls the server and so they control what cards you draw next and what your opponent draws.
Why they are doing this is obvious: They want you to commit to spending more money on more cards, so you think you can eventually win. With the paid for events is obviously more straightforward.
With support constanly refusing to answer any of these questions and the overall unwillingness of the them to engage in sort of transparency, it seems they have something to hide.
We have been told so many times, that the game cannot be hacked, and is thus safe from player cheating.
This means that any cheating that is happeneing must be commited by the company that is hosting the game.Why is there probably cheating going?
Here I would like to know from other players:
(1) How many times have you struggled with land drops (even with a 40% land ratio) and how many times has your opponent?
(2) During the first 5 turns, how many times have you removed an essential threat and then your opponent just played the exact…
1 vote -
Flashing in Phlage
My opponent was at 2, I flashed in Phlage, Titan of Fury and nothing happened, then phlage went to the exile zone.
1 vote -
1 land hand start after mulligan, drawing no lands with a 24 land/ 60 card deck
Please do something about this shuffler and the open hand AI system. I have a 60-card deck, 24 lands and plenty of mana dorks. why after 3 games am I having to mulligan after starting with only 1 land into another with only 1 land, then play 4 turns and no land draw. this is really annoying me because it seems this deck doesn't work anymore because of this. I am getting really bored of arena and going to start only playing on table top sim if this doesn't get changed. 3 GAMES THIS WAS REPEATED.
1 vote -
1 land hand start after mulligan, drawing no lands with a 24 land/ 60 card deck
Please do something about this shuffler and the open hand AI system. I have a 60-card deck, 24 lands and plenty of mana dorks. why after 3 games am I having to mulligan after starting with only 1 land into another with only 1 land, then play 4 turns and no land draw. this is really annoying me because it seems this deck doesn't work anymore because of this. I am getting really bored of arena and going to start only playing on table top sim if this doesn't get changed.
1 vote -
I had a visual bug a card Elder Gargaroth stay on my cursor.
During the draft portion of a premier cube draft I try to drag elder Gargaroth in my sideboard. But the card stay on my cursor and I was not able to click properly on the cards to pick them. I miss several pick. I was not able to align my cursor with the card I want to pick. After the draft in the deckbuilding the card Elder Gargaroth disapear. Can you give me a refund please
1 vote -
Game freeze during a draft match, can't block
Playing a powered cube game on mobile, my game froze and kept me from blocking (when I had legal blocks), and could only declare no blocks. I lost the game because of this. These bugs are very frustrating when coming from such a large brand and long-standing game. This makes events like this a huge waste of gems and takes away my reasons for playing the game unless these bugs can be corrected.
1 vote -
Tai wakeen sequencing bug
Tai wakeen no longer pauses in response to casting a sorcery, which can cause a player to miss the chance to boost a spell unless full control is on.
1 vote -
Modal cards trapping me in decision screen
Version 2025.52.60.10252.1198549
Playing modal cards like scalding viper and Nia Skysail Storyteller froze me in my matches on the choice between which side of the card to cast. I could pause the game to concede the matches in my best of 3, but I could find any other way to get off the decision screen
1 vote -
Power cube draft freeze
While drafting on mobile, my screen froze, and then a "disconnected" warning popped up. By the time I closed out of the app twice, 10 picks had gone by. How have drafts been ongoing for years, and there are still these kinds of issues with the draft? I expect at least an entrance fee gem refund for such a terrible experience, and a prompt bug correction that is ruining the release of this exciting powered cube.
1 vote -
Internet Dropped, into a Loss of game due to time?
Game disconnected, and i lost due to time out mid turn on my return. With no UI and effectively an automatic game loss.
1 vote
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