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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2697 results found

  1. Add a post-tutorial roadmap: new players get zero guidance into formats, dailies, and events

    The game helps with the initial tutorial and then drops you off with zero guidance: nothing on how to try Brawl or other formats, how daily quests work, or which events you can enter. New players end up stuck, and the path of least resistance becomes buying in-game currency instead of learning the free-to-play loop.

    Suggestion: replace the hard stop after the tutorial with a small, dismissible roadmap checklist: "Try a Format," "Build Your First Deck," "Earn Your First Dailies," "Enter Your First Event." Each step should deep-link directly to the relevant screen (deck builder, Play menu, quest log) rather…

    3 votes

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  2. Emberwilde Captain glitch

    I was attacked by my opponent for lethal. My opponent had 1 health. I had emberwilde captain in play, was monarch, and had 3 cards in hand. I believe that the captain should have triggered during the declare attackers step and I should have won before we even got to declare blockers.

    Bug or am I missing something? Anyway else encounter this?

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Unable to purchase items in store on Mac client

    Steps to reproduce bug:
    1. Launch Arena on Mac (Tahoe 26.6.2)
    2. Go to the store
    3. Try to purchase anything for $$$

    Tried with both Rare wildcards and Gems.

    Expected result: Taking me to a purchase page like I usually see
    Actual result: No error message. The purchase window just closes out and goes back to the store.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  4. About the Player Reporting Feature

    I cannot help but feel intense anger and disappointment regarding the current handling of "AFK players" (players who go idle) in the game.
    I have long voiced my concerns about the malicious nature of this behavior through the official site's request channels and have repeatedly and strongly urged the implementation of a reporting system.
    However, the reporting function that was finally implemented effectively leaves selfish AFK players unchecked; in reality, it hardly seems functional at all.
    This leads me to harbor serious doubts about the management's attitude, as it appears they have merely implemented a hollow feature—a token gesture to…

    2 votes

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  5. Casting Murder caused game loss

    Opponent took lethal damage when targeting Phoenix Chick with Murder, there were no effects on battlefield that should have caused this

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Please Ban Ardyn in Historic

    It's not news to anyone that Ardyn reanimator is dominating the format. It's one thing that reanimation decks can get overpowered creatures out as early as turn two, but Ardyn gives them haste as well. It's too much for most other decks to handle, especially when that creature is Ulamog with annihilator 10. Please ban Ardyn in historic.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Report

    Players are clearly not receiving any discipline for roping other players, despite the new report option. I am getting roped every other game still.

    Either actually follow through and make the reporting meaningful, or create a game mode where you have much shorter turns, or better yet, if someone is reported and then ropes in that same game, give them the loss. This is not difficult.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. shuffler is a piece of ****

    I am so sick of losing to the awful shuffler, lost all three games out of 4 in a draft and I lost to the shuffler....ALL OF MY LOSSES WAS DOWN TO DROUGHTS AND FLOODING. What the **** are you doing to sort it out. oh wait a minute you are doing something its called ignoring us........

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Please align Mythic Limited qualification rewards with Limited events

    Please align Mythic Limited qualification rewards with Limited events

    The current Arena qualification system allows players finishing Top 250 on either the Constructed or Limited Mythic ladder to earn entry into the same following Qualifier Weekend, regardless of its format.

    This creates a strange disconnect between the competition used to earn qualification and the competition players qualify for.

    For example, a player can spend an entire ranked season competing in Limited, finish among the Top 250 Limited players on Arena, and then receive qualification for a Standard event. Conversely, a Constructed player can qualify through Constructed and be sent into…

    2 votes

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  10. day 4 even after getting the new patch/update still unable to update

    still unable to update the freaking game arena... getting to maybe 46 megabytes and fails and asks to retry before failing again. i shouldnt have to deal with this or find work arounds for this.

    4 votes

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  11. Bug in option select for Outpost Siege

    Steps to reproduce the bug: Play "Outpost Siege".
    Platform: Mac
    Results: Clicking an option does not select the option; no way to back out; essentially frozen on the 'choice' screen between khans and dragons. Can click "see battlefield" and the toggle works, but it doesn't change the effect of a choice not being make-able.
    Eventually timer runs out and an option is autoselected.
    This has happened the last two times that Outpost Siege came up for me.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. windcrag

    Regards!

    I started playing the Mardu deck again but there was a problem with the "Windcrag Siege" card Enchantment. When the card comes into play, the game won't let me choose an option from the choices offered (Mardu or Jeskai). The choice lasts until the time runs out, after which the game chooses the option itself, in this case it always chooses the first option (Mardu).

    Thank you for your attention, I hope this problem will be solved soon.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Bug or cheating?! Also the Emrakul problem.

    Username of the cheater is nicotine,

    I was on my 2nd turn had a masked kitten sacrificed fetch land played Anjani pride of nactals as reaction he sacrificed his fetch land and the as reaction I used masked kittens ability and sacrificed it transformed Anjani and the and I really don't know why couldn't use the planeswalkers abilities.. If it had worked I could have used his ultimate next turn and the match would probably been my win.. pls fix this wizards! Also the spaghetti monster Emrakul, the Aeons Thorn is really pi*ing me of, ban it already, 1st…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Frostcliff Siege does not work

    Cannot chose the mode once it entered

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Quick draft Duskmourn stucked while using the ability of Marina Vendrell

    In recent games of Quick draft Duskmourn, I stucked while using the ability of Marina Vendrell I cannot open or lock rooms when playing with Marina Vendrell also can not cancel it. And I got pusnished due to time out ,and i lost the game. This bug is so frustrating

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Attacking with a creature 21 or more power

    Achievement in green for attacking with a creature with 21 or more power not able to be claimed. Attacked with a 36/36 Hydra

    1 vote

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  17. Davriel Planewalker not working properly

    After playing Davriel, Soul Stalker; the 2nd and 3rd abilities don't seem to work properly.

    • The 3rd ability worked initially, but the negative debuff stayed on the commander instead of reverting to normal.

    • The 2nd ability caused the screen to freeze somewhat, and the choices could not be picked. (mouse clicks did nothing).

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. new hobbit decks bug

    the challenge keeps resetting without giving me rewards as soon as I get all my wins it will reset.
    Also, all the decks get mana flooded every time this hurts green the most. but the only one really playable is red.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  20. No ability to mulligan

    I was logged in to a Cube match and I tried to mulligan and I couldn't drag cards. It skipped my ability to mulligan with a timeout. I repaired files and it worked.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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