MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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831 results found
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screen perma-zoomed
As of today, my Arena battlefield is permanently 'zoomed in' making the sides of the screen now off-screen and the cards extra-large. Additionally, the right-click zoom on card details positions it super-large and half-off the screen making this mode of viewing useless. You can see the clipping evident as only part of Pompon-chan (metallic racoon companion) is visible on the left edge.
This just started happening today and I've been playing 1 hour every day for a week with no changes to ANY local game settings. Just today, I also tried adjusting local graphics settings and doing the 'ole click/un-click…
2 votes -
Breaching Dragonstorm/Osseous Exhale
I played Breaching Dragonstorm, the card revealed was Osseous Exhale, and Arena would not let me play it. I do not see any reason why I should not have been able to do so - the card's mana value is below 8 and the option to behold a dragon is a "may" ability not an alternate casting cost that wold make it uncastable for it's mana value. This was in a 1500 gem premier draft event.
5 votes -
shuffler
I have a super crazy idea. How about instead of favoriting brain dead retards who spend money on the free to play game, we make the shuffler actually random? I pray to god the devs for this game get hit by a car and get brain damage to the point they can only play mono red for the rest of their lives. ******** scum of the earth devs. Look at my last 3 games and tell me there was ANYTHING I could do against this scheduled loss.....
1 vote -
Demonic Pact
This card does not properly display which modes have been chosen on the battlefield. Makes it particularly difficult to select the correct one to harmless offering when two are in play. UI is a mess as well when it displays options on upkeep (sometimes the modes you select move around between upkeeps)
9 votes -
Report
Put an in game report option for crybaby players who refuse to concede when they lose and just stop playing. And then actually do something about it when people get reported. It's like yall don't do anything or care.
3 votes -
Graphics.issue
I keep getting random graphical errors and performance issues similar to some old memory issues on old devices. I'm on a samsung fold 7 and have also had similar issues on my tab 8 ultra. I have also gotten the text errors and issues where the game hub doesn't load or takes forever and you get stuck on a black screen of doom. The only fix to get past the black screen is to delete the game and re-download.
1 vote -
Make Community Vintage Cube Possible By Allowing Crafting All Implemented Cards
Vintage Cube is thriving on MTGO, including via community events. Arena has a similar history of community events, so why not allow Vintage Cube to happen here? I think that a large portion of the potential upside could be captured with surprisingly little work.
Specifically:
1) Make implemented-but-not-craftable cards craftable-but-only-legal-in-direct-challenge
This is the only thing I realistically expect might happen as a result of this feature request, because it is a low-cost way to unlock marginal revenue and discover whether a market exists for the rest of this feature. (Note that Arena already warns when cards are not legal in…6 votes -
Couldn't sacrifice creature when opponent used Momentum Breaker
My opponent used Momentum Breaker on me and I wasn't able to click on a card to sacrifice.
I had 2 Ruin-Lurker Bats on the battlefield, but when the cards got blue to pick, I just couldn't pick any of the cards.
I was able to send him emotes and reactions, play with the board elements and see cards, but the creatures weren't clickables.
I just had to wait the timer to go out and then it sacrificed one at random.1 vote -
Game crashing again
The game crashes at random intervals during a match and I am unable to rejoin that match without it crashing. This happened once before, its happening again. Tends to be whenever they play a plainswalker. Nothing is wrong on my end, cleared cache, uninstalled and reinstalled. Phone is up to date, samsung s23+, perfect wifi. If there was a way to log the crash that would be nice but I cant open the app till the match is over on the server's side. Also, I am unable to leave a review in the playstore. I'd left one before, totally chill…
2 votes -
Play without fake cards
Would DEARLY love an option in Brawl (and other formats) to opt to only play matches that don't include fake/digital-only cards. They are ZERO fun for people who actually like Magic, especially paper Magic. Seriously: the worst thing to happen to Arena.
3 votes -
bestow
Bug - In powered cube, opponent had out 1UUU Jace, a Mana Vault, a random Talisman and a two lands. I had a Forest, and Noble Hierarch. I cast Springheart Nantuko for it's bestow cost, targeting the Noble Hierarch. This was successful, I then played a the white/blue surveil land, left a Plains on top.
I received an insect token instead of a Noble Hierarch token. It may have cost me a game?
Can't attach the video. https://www.twitch.tv/mindtap/clip/VictoriousDepressedVelociraptorTinyFace-MrTj0pR5uSuepZUjOn PC.
1 vote -
Buying packs from store not available
After purchasing the 49.99 presale for Final Fantasy, the ability to purchase packs is no longer available. Clicking the "Packs" tab takes me to a screen where I can see the presale bundle I purchased, but no option for getting any packs, Final Fantasy or otherwise.
3 votes -
I appear to have a draft token, but I can't use it.
In my main menu, my top banner indicates that I have a blue draft token, but it doesn't show up as a payment option for drafting. This might just be a graphical error in the menu: I can't remember if I spent that token on my last draft.
3 votes -
Cheating in Jump In
Hey people cheating is so obvious in the Jump In games that it’s ridiculous. There are players playing with customized hands rather than the “randomly chosen” selections the rest of us have to play with. This is an ongoing issue that needs to be resolved. It is sad that these people RUIN the very spirit of the competition. Wizards know it is going on and seem to do nothing to monitor or change this. I have even encountered “banned” ( or supposedly banned ?) cards still in play. Have also encountered players with card after card that cannot…
1 vote -
Season of the Bold + Overlord of the Boilerbilges
I played Season of the Bolds and choose to exile four cards from the top of my library. I played every of them, but I cannot play the Overlord of the Boilerbilges. I tried to choose every option I can lot of times but no one was working (neither impending one) and only the message "(Cast with Season of the Bold) Select 1" came out.
I had enough mana for sure (2 from Chandra + 5 treasures), the turn after I tried again with all my lands untapped but I got the same error message.4 votes -
shrine double triggering
This interface is not user friendly for submitting bugs..so I hope I have this in the right spot. I have run across a bug several times now, where the shrines from the avatar set are double triggering for no reason that I can see. Last game my opponent got out the new shrine that lets you get a land card when a shrine enters and the draw a card one, every shrine that came in he was getting 2 lands and drawing 2 cards. Then the life drain one and the +1/+1 shrines came out and he was hitting me…
1 vote -
BUG / Gameplay Error: Game does not handle Invasion of Alara trigger properly
While playing a game of Pioneer on arena, I resolved Invasion of Alara which exiled 2 copies of Bramble Familiar. When prompted to cast one of the two cards, I selected a Bramble Familiar and it then did not give me the option for which half of the card to cast and instead put it straight into exile as if it was not cast and the other card went into my hand. There were no effects in play that would have prevented me from casting the Bramble Familiar or its adventure Fetch Quest.
The correct behavior, which the game previously…
5 votes -
Ranked Matchmaking
Hey,
here comes another complain about your completely rigged matchmaking (I know you get those a lot and that's why you should probably implement changes, right? RIGHT?).
So first let's talk about ranked: Why is it, that every time I build a new deck, I suddenly get match-ups that are clearly responses to that new decks game plan or mechanics?
Matchmaking, in ranked play specifically, should just be getting a random opponent from within the same tier, without any additional filtering or manipulation. That' what would be fair. Everything else is not.
When we are not talking about ranked, you…
2 votes -
Skip/Speed through tutorial
Please give an option to skip the tutorial or at least speed through the games
2 votes -
Buying new cards via Wildcards in deckbuilding: option to cancel / safety question
Hi,
it would help a lot if there was a safety question like "Do you really want to spend 4 Wildcards to buy 4 copies of card xyz".
Or the possibility to cancel the deal.
I already wasted several when I just wanted 1 copy, not 4.
If possible, I would like to cancel the deal for 3 "Bristly Bills" and for 1 "Authority of the Consuls"...
Greetings :-)
1 vote
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