MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3375 results found
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Achievement not working
Today I accomplished three achievements under Color Mastery: Green. “Turbo Mana”, “Count the Counters”, and “No, Bigger than That”. None of them registered as completed on the achievements page.
2 votes -
Invalid Deck in Brawl
Hi,
The deck I had been playing with in the ranked Brawl Builder event is suddenly listed as invalid, despite having no cards on the stated banlist. I will attach a screenshot of the deck. No cards in the deck itself highlight as banned, and the stated list of bans on the event screen does not apply to any cards in the deck. It was working right up until today just fine, the deck played as normal and was allowed through.
3 votes -
Modern Format
It seems clear that WotC won’t remove Alchemy cards from the Historic format, despite it ruining the experience for players that want to play decks that can exist outside the electronic format. Honestly, I don’t understand the resistance, since the change might encourage players to buy cards in the real world.
This said, why doesn’t WotC include the Modern format (which would explicitly exclude Alchemy)? I won’t hold my breath…
4 votes -
Galuf's Final Act bug
This card doesn't play as it's supposed to. I use it on an opponent's creature and the +1 works as it should, after the creature dies I should be able to put the counters on my creature. Instead, it allows the opponent to control that. By the way the card reads this is wrong. Also, after asking AI, it states it should work the way I think it should.
2 votes -
Did I enjoy NOT playing the game?? For real??
After a garbage opening hand, 2 mulligans, mana ***** for 3 turns, mana flood for the next 5 turns... All while the opponent gets an ideal opening hand that wins effortlessly. Also you will see the exact counter strategy to your deck for 10 games in a row, while all of the above happens. It happens in every arena format, and it's especially egregious after we spend saved up currency for a draft or sealed event, only to get screwed out of 3 losses in a row.
Then they have the audacity to ask if we enjoyed the experience? Next…
2 votes -
Land
You know what's really awesome? Land! Running over 50% lands and can't get more than 2 out per match, yet the opposition draws 6 plus. What gives??? Literally destroys the joy of the game!
5 votes -
Purchasing gems
Every time I try to buy gems at the 9.99 level, 1600 I think, it tells me that I've already purchased that item like it is a one time purchase
4 votes -
Weekly Win Timer
is 134 hours normal
2 votes -
Mill half opponents deck cards are absolute ******* joke
The fact that you even created cards that allow a player to mill have their opponents deck is really a ******* joke, and makes me want to delete my account and blast MTG Arena anywhere and everywhere I can so that nobody ever plays this game again. All they have to do is drop two of these cards and game over. Whoever even thought of making this a thing should've been fired on the spot. But no, you actually thought this was a good idea. With all the cards you ban, you allow this. ******* joke
2 votes -
Instant in battle
More than once if the turn of the guy I am playing with is too long, I cant play my instants spells during the batte phase are use my creatures abilities.
5 votes -
Emeritis swords to plowshares doest trigger
I tried to play swords to plow shares but the game doesn't register that its an instant in addition to its creature card type.
1 vote -
Fix your game
Magic: The Gathering Arena’s shuffler is the digital equivalent of a spiteful toddler being handed a 60-card deck and told to "make it hurt." What used to be the gold standard of strategic card gaming has been reduced to a rigged slot machine that fundamentally refuses to simulate reality. The sheer statistical impossibility of the "Arena experience" is breathtaking.
In paper Magic, a bad draw is a fluke; in Arena, "mana *****" and "mana flood" aren't bugs—they’re the core gameplay loop. You either keep a two-land hand and never see a third source of mana for the rest of your…
2 votes -
Cards being placed on opponents side or in one big mass in the middle of the playing field
Playing on Android. When I am forced to "reconnect" due to whatever issue, either the playing field will show up extremely glitchy, or my cards are placed in the wrong spot, and so are my opponents. Which leads to it being impossible to see what's going on. The most recent time it happened, I even closed the game and cleared the cache, after getting kicked in the middle of a draft.
3 votes -
Dark patterns. Forcing us to events in game menus.
Feedback for WOTC.
The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?
You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I…
3 votes -
MTG Arena not allowing me to respond with instants
I had an available red mana source and a redirect lightning in hand.
Opponent casts shock -- the game does not allow me to respond.Next turn I have 2W and 2R untapped.
Opponent moves to attack phase and I an not able to respond with unwanted remake.3 votes -
Etrata, Deadly Fugitive card turning bot working
This has happened two times already. I have gotten two face down, non-creature cards with Etrata on my battlefield. Both of the cards were a result of cloaking from the opponents library from previous attacks. I try to exile the face down card and cast it for free with Etrata's ability, but instead nothing happens and the card goes straight to the opponent's graveyeard. Cost me the win in two games as i spent four mana to do nothing. I was playing on Android version 2026.58.20.6022.1265441
2 votes -
土地を引く確率が異常
何戦も連続で土地が2〜3枚で止まる。
軽量ドローや占術等を実施しても、一向に土地が見えない。
異常な確率操作されている。3 votes -
"Mana Sculpt" not working
I did not get Mana by the countered spell. I used Mana Sculpt to counter a spell. But i did not get the mana of the countered spell in my next turn.
2 votes -
Turn skipped after playing card
Turn gets skipped after I play a land. Could not play a second card and turn skipped to opponent. Getting timed out every turn without interaction. Instant did not resolve properly and led to a face down card in my hand that I could not interact with. When I clicked concede, the Options menu button simply disappeared. Eventually had to force quit the entire application. Cost me a game in Premier Draft.
3 votes -
mutagen token says it requires mana to activate but players are just tapping it without any mana!
The mutagen token says it requires mana to activate but players are just tapping it without any mana!
2 votes
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