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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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654 results found

  1. Player to Player interactions

    Magic: Arena- Sometimes players are ******* ******** and I just don't need that kind of negativity in my mind or associated with my playing experience. I'd like to just be able to disable player emotes and phrases passively, not have to remember every match to Mute a player before the game begins. Sure, that makes those event emotes you design redundant, but they often suck anyways and don't really capture that "Magic Arena emotes are definately worth the money" vibe. I'd rather just not be affected by them as a player if its all the same. Also, there is no…

    1 vote

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  2. Transparency with RNG, algorithms, test results

    A few months back I recorded 1000 of my b01 ranked games, including land draws as a proportion of cards seen (drawn/scried/milled/whatever was on top of my deck). I calculated the probability of that land draw using a hyper geometric calculator. I assumed the odds of land draws should follow a normal distribution with the mean being a land draw that is proportionate to the lands in the deck.

    I found that games were more likely to be .5 standard deviations away from the mean, in each direction, than they were to be close to the mean. About 22% chance…

    5 votes

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  3. Share deck with friends

    Hello,

    I wanted to ask whether there are any plans to introduce an option that allows players to share their decks directly when challenging a friend?

    It seems like it would be a great addition to the social and learning aspects of the game.

    2 votes

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  4. Starting town tapped pre-combat damage

    I am currently running a deck using Essence Channeler and Starting Town. During my opponent's pre-combat or during combat I am unable to tap my Starting Town pinging myself for 1 point of damage for any mana type. This might be because the program doesn't register I have any responses available. I should be able to tap my land during combat giving my Essence Channeler flying in order to respond to an opponent's declaration of attackers.

    It should allow the option to tap Starting Town as a response just like how you can pay mana for a creature land when…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Old Flitterfang issue?

    I played with Old Flitterfang and Voice of Victory. I attacked, mobilized, then sacrificed the warriors in the end step. However, Old Flitterfang‘S ability didn’t trigger. I have the option to choose the order triggers apply on, and that choice didn’t come up. Seems to be a bug.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Your algorithms are garbage. I play real time real card games all the time and this game is not right.

    The way this game plays is terrible. Not real shuffling, or algorithms are way off! Choosing cards in a draft is bs also. As soon as you start taking one or two colors then it stops giving you those colors. It balances and reduces probibilties that aren't real randomness. I've played with real cards for 30+ years and this site is garbage. I can't figure out any other reason for this nonsense except for nurfing the good players and therefor keeping noobs active. Which all comes down to money. F U and your greedy ways.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Herigast Emerging Bug

    When attempting to cast a creature for with Emerge using Herigast, I only had the option to emerge from an artifact, which is not how the mechanic works. It’s like the programming for Emerge was directly ripped from Crabomination and used for Herigast, which is odd because you can Emerge Herigast and the original Emerge Eldrazi normally…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. change decks format type on mtg arena

    I cant change the format of a deck. The options dont get displayed when you click. Its like they get displayed behind the window below where you see amount of creature spells, non creature spells, etc.

    5 votes

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  9. 2 votes

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    0 comments  ·  Events  ·  Admin →
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  10. dropout

    BUG!
    MTGA has been dropping games frequently. Far too frequently to risk paying money for entry to events that will result in losses because of this bug.
    The bug occurs seemingly at random during a game, maybe a player has taken an action and it drops during the animation. Or the player may be just looking at their hand or sitting idle waiting for the opponent. The game then just fades out; no win, loss or draw screen; just straight back to the main menu.
    There is nothing unusual about what is happening in the game. And the longer the…

    1 vote

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    6 comments  ·  Gameplay  ·  Admin →
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  11. Midweek Magic Rip Off

    Midweek magic event is supposed to be randomized cards pulled from packs that you choose one at a time. Yet every person I play against is like they've picked the perfect cards and they have four cards of the same great that was never even an option for me to choose from. What a joke. Complete joke man. Make the game fair for crying out loud

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Allow me to gift gems to friends

    Add an option to let me send my friends gems

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  13. Haliya, Guided by Light casting bug

    On mobile, for 2 matches in a row I've tried casting Haliya when I had both casting options available but the game wont let me choose an option and the cancel button didnt' work. My only option was to abandon the match.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Please have a way to see mid-game which player went first, and what turn number it is.

    Hi hi!

    I'm currently playing with Surgical Metamorph in historic (costs 1 less if you're going second), but there are a few other cards like this - Lonely End (person going second gians 3 life when it resolves), Desert Cenote (comes in untapped if you're going second), Unnatural Summons (costs 1 less if you're going second), stuff like that. Even outside of Alchemy, we have stuff like Starting Town - in theory, it's not too hard to remember "is this one of the first three turns" - but the reality is that with ramp and missed land drops, it can…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Historic Brawl needs reworking

    This format is my preferred to practice Commander/EDH ideas that are decks ideally for multiplayer format, but have to be tuned more to 1v1. The issue in this format is that having only the one option for Historic brawl matchmaking means that you get set against decks that are not enjoyable or honestly even fair to play against in a 1v1. Kotis the Fangkeeper and Ugin, Eye of the Storms are the newest and most prevalent perpetrators of this issue. We need another bracket to go in for more casual play or be able to set up commanders that you…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. bug on selected deck type page, change type menu drop down

    theres as bug in the drop down menu on the page where you change the type of deck, once a deck type is already selected, the drop down menu where the deck format is, once you select the menu to change the type of deck, the options to be selected are all in behind another post un seeable and un selectable ... it wasnt always there so im assuming its in a update...

    5 votes

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  17. Bug with Midweek Magic Momir

    Momir randomized to create Serra's Emissary, but the game gets stuck on chose card type. Active player was unable to choose card type or move on to any other game action. The match treats it as inaction and automated to defeat.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Mythos of Nethroi bug

    When playing Mythos of Nethroi after the new update, the game won't allow you to pay it's GW cost to destroy any nonland permanent. Instead, it only gives you the option to pay 2B when targeting a non-creature permanent, and gives you the option to pay with GW only when targetting creatures. I play on PC, and I have Log attached of my last game where I tried to use it on a planeswalker and it wouldn't give me the option.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Animation timeouts

    When an opponent plays a card that gets triggered over 100 times due to copy effects, this particular card put copies of another into the deck and has a longer animation that has to play over 100 times before anyone can even choose another input. The timeout timer went through all of their time outs, and then started taking my timeouts while I had no option to choose anything. By the time the animation has finished, it's already passed my turn with warning that I'm about to be kicked from the match and then my opponent gets an entire extra…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Can't purchase gems on PC

    Can't purchase gems on PC. The PayPal option does not work either

    1 vote

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