MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5792 results found
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Game win registered as a loss
I won a game of Arena Cube but the client registered it as my third loss which ended my run.
9 votes -
Shuffle algo is fuking garbage in Arena
Here is a thought, fix your fking shuffling in your game!!!!!!! LITERALLY MAKES ME FKING HATE ARENA BEYOND IMAGINE!!!!!!!!!!!!!!!!!! HOLY FK, your ******** game clumps non-lands together and lands together.....
11 votes -
New idea maybe?
Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"... song of the Ents, all treefolk can attack, lol Lord of the Rings.. lol. All treefolk should have defender? Can you "tear up a card" on screen.. Confetti chaos fake card. sprinkle it around? destroy all that it touches.. random pieces fall? Crumple a card/creature... roll it on the field and take out all it hits... cards into fake effects? Flying cards should flap?
Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"...…
1 vote -
Mobile Client Crash
My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.
7 votes -
Internet Speed Throttled
When MTGA is open, my internet speed is throttled. See the attached screenshots--- my download speed goes from ~700 Mbps to ~7, and the upload drops similarly
I just uninstalled Arena, and reinstalled both through steam, and then through the normal website, and the issue persisted. Notably, while installing the game, there's a loading screen where ~333MB and then ~9.72 GB were downloaded, and were downloaded quickly, only taking a few minutes.
Including advanced logs, or not, also has no bearing on the issue persisting or not. I made sure to delete all of the clients I use that use the logs as well to test.
This issue has persisted since mid-last-year, though I've only just now investigated it further. I thought it was just my internet being bad, but now that that's not the case, I think it has to be an issue with MTGA. Playing other games has not impacted my internet.
When MTGA is open, my internet speed is throttled. See the attached screenshots--- my download speed goes from ~700 Mbps to ~7, and the upload drops similarly
I just uninstalled Arena, and reinstalled both through steam, and then through the normal website, and the issue persisted. Notably, while installing the game, there's a loading screen where ~333MB and then ~9.72 GB were downloaded, and were downloaded quickly, only taking a few minutes.
Including advanced logs, or not, also has no bearing on the issue persisting or not. I made sure to delete all of the clients I use that use…
3 votes -
不正行為
相手が負け確定の場面で突然引き分けが表示された。
4 votes -
Did you have fun?
Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use this as an option to make better matchups and reduce early concedes. I regularly concede as soon as I see certain decks such as red/white energy, omni-tell, Thassa, Goblin charbelcher, heist or black decks that involve overplayed, broken cards (grief, orcish bowmaster, turn 1 discard like thoughtsieze). Decks that are no fun to play against.
2) poor shuffling. I have many times mullianned 3-4 times to try to find a card concept I have 8 of in my deck. If you do the probability math, I should find that card on one of the draws.
3) bad draws. I have tied to work with a questionable hand after a few mulligans. Usually, if I do not draw a card I need if I roll the dice for percentages. If I need a land with playing 33% land, I won't see one for the next 5 turns. If I am looking for a spell, I WILL draw land for the next 5 turns.
4) poor land draws. In my 60-card deck that has 20 lands, needing one each of 2 different colors to work, I regularly get mana screwed. I started with 4 pseudo dual land and 8 of each basic. I would consistently only draw one color. I have since used a bunch of wild cards to get a more consistent draw. Now with 12 pseudo dual lands and 4 of the 2 basics, I still see draws of only 1 color.
5) Ropers. opponents that just run out the timer hoping you will concede instead of conceding themselves when losing or just taking the loss.
6) other. If there is another reason the player was unhappy. This should allow for a comment or what the reason is.
This option should also be available after every game, not just sporadically. I have seen it pop up twice within 5 games and also not pop up over 20 games.Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use…8 votes -
The game freezes all the time
The game freezes and the card “stops” in motion when I play the tutorial. Can’t play the game. Happens both on my IOS (iPhone 13) and my PC (not an old one either). Seems like the problem is the software.
Kind regards1 vote -
Most players aren't real players
I've emailed the SEC. Don't know if it'll go anywhere. But hey, starting a paper trail to file a lawsuit if possible. Hasbro is defrauding investors and patrons with the amount of bots they call "players". Are events happening in your game, but there's no cards on the table that would allow that? Ya....bot. You ever notice that the other "player" never takes a mulligan? Did you just lose 15 games in a row before turn 5? Ya.....bots. Does the other "player" always have the exact card they need right before they lose? Ya.....bot. They're programmed to make you lose so you'll get mad and think to yourself, "Maybe i just need to buy some cards."
I've emailed the SEC. Don't know if it'll go anywhere. But hey, starting a paper trail to file a lawsuit if possible. Hasbro is defrauding investors and patrons with the amount of bots they call "players". Are events happening in your game, but there's no cards on the table that would allow that? Ya....bot. You ever notice that the other "player" never takes a mulligan? Did you just lose 15 games in a row before turn 5? Ya.....bots. Does the other "player" always have the exact card they need right before they lose? Ya.....bot. They're programmed to make you lose…
2 votes -
Full Control skipped
Full control don't behave as it should:
Repoduction steps:
- Play Relic of legens on Turn 3
- Enter turn 4 and activate Full Control Mode in your first phase
- Play Kona, Rescue Beastie and have a Poprtal To Phyrexia in hand.
-> You should now be able to use your relics of legends to tap Kona but your turn is auto skipped. which leads you to lose the game.10 votes -
Bug: Vampire Knight + Bat Cleric = Instant Win
Vampire Knight + Bat Cleric give together an infinite loop that causes your opponent to run out of health in one turn.
6 votes -
Report player feature, let toxic players start games muted.
I recommend adding a feature to report players being hostile or rude through the in-game communications. With the punishment after review being starting games already muted.
8 votes -
Osteomancer Adept bugged
Osteomancer Adept bugged. I could not select the cards in my graveyard to pay the additional forage cost. This caused me to lose my draft game.
14 votes -
Get rid of Alchemy
Get rid of Alchemy. It sucks. It's no fun playing against people who use Alchemy cards when I'm just trying to replicate the experience of playing with real cards. It's impossible to keep track of everything Alchemy cards do and I really just hate seeing them in Brawl games.
4 votes -
Wish
When playing a Wish deck with Lier, Disciple of the Drowned, cards in my graveyard can be cast with flashback. This causes my whole graveyard to appear next to my hand and takes up the entire bottom of the screen. The issue is, with all the cards near the bottom of the screen, I cannot scroll to activate my Wish and cast a card from my sideboard. I've lost many games from this issue.
3 votes -
Client changes from full screen to windowed mode every time I start a match
Every time I begin a match, the client reverts to windowed mode from full screen. I can change back to full screen within the match. Then when the match ends, it reverts back to windowed mode.
13 votes -
インスタントタイミングでインスタントカードが使えない。ブロック指定前に除去を打てないことで負けた試合がいくつもある。
インスタントタイミングでインスタントカードが使えない。ブロック指定前に除去が打てなかったせいで負けた試合がいくつもある。早急に修正してください。
3 votes -
Connection to server lost
When I try to login, promted waiting for server, connection to server lost. Ongoing for 2 days
5 votes -
7 wins
I did not receive the "Undefeated" achievement for completing 7 wins in a limited event. I went 7-0 in a best-of-1 Limited event without losing a single game. I won 7 games in a row in Jump In! with a loss.
2 votes -
ornate imitations creating cards in Alchemy that aren't allowed in Alchemy
In a ranked Alchemy game, my opponent played “ornate imitations” which conjured a Nazgul from the lotr set, all cards from this set aren’t allowed in Alchemy so this card shouldn’t be able to conjure them.
3 votes
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