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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2757 results found

  1. Opt-Out Feature for Universes Beyond

    I sent this in privately and wanted to get some kind of solo resolution because this is the kind of thing a company SHOULDN'T want everyone to start asking for, but here we are. Original ticket text follows:

    Look. I get it. You need to make money or the Mouse is going to liquidate Hasbro or whatever doomsday scenario your executives seem to think is going to happen.

    I do not want to be bombarded with Marvel **** for playing an inferior MTGO that will only print “From the Vault” copies of cards that drop in recent Secret Lairs. I…

    3 votes

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  2. Event Not Appearing

    The post titled "Magic: The Gathering® | Marvel Super Heroes MTG Arena Event Schedule" says there's supposed to be a flashback premier draft for Bloomburrow right now but I can't find it anywhere on the client.

    June 23–July 1: Bloomburrow

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  3. sacrifice equipment

    I stole an opponents creature with the red card that steals for one turn. The creature had the ability to sacrifice equipment for -4/-4 and he was equipped with an equipment owned by the opponent, I could not sacrifice the equipment. I could use the pay 2 life ability.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. 5 Copies of a Card in Game Play

    During a ranked standard game, the opposing player (likely a bot) played 5 copies of the creature card Apparent Hare. I am not sure if this is in any way related but just a few minutes before the match I had to reset the MTGA client as the screen turned bright red and froze.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Get rid of alchemy cards

    Get alchemy cards out of brawl. It’s not fun and given that this is a way people can play magic without having to go to an LGS it really ruins the experience.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Nahiris binding

    Nahiris binding is not working as it should. Abilities keep triggering.

    1 vote

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  7. Whenever I enable "Hide Alternate Art" and leave the settings page, the setting is disabled when I go back into settings

    Put simply the "Hide Alternate Art" setting doesn't work. When I enable it, as soon as I leave the Gameplay settings screen, the option is disabled again.

    Further to this, this settings does not help with the readability of cards that have alternate printings rather than alternate art. The Final Fantasy bonus sheet cards are a prime example where the cards not only have alternate names, but the templating makes it almost impossible to actually read what the card actually is. There needs to be an "Always Show Simplified Version" options, and further to this, every single card without exception…

    2 votes

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  8. "Brutal Brawler" Avengers Assemble! Achievement Not Counting Certain Counters

    After playing many games where I used Abigale, Eloquent First-Year's ability to put flying, lifelink, and first strike counters on my creatures (Formidable Speaker, The Mindskinner, The Seriema (when a creature)) in standard ranked and standard play, the counter on "Brutal Brawler" still reads 0.

    Windows, expecting "Brutal Brawler" to increment by 1 each time I use Abigale's ability to put the three counters on a creature I control.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Indestructible masterfull flourish

    Indestructible didnt work... I played masterfull flourish (instant) to protect my creature. Opponent destroyed all creatures... The one indestructible too...

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Possible hacker?

    I was playing a normal game of BO3 on Pioneer vs the player "iNSETO_MTG".
    In the second game, the creature "Quantum Riddler" was played and somehow managed to attack a planeswalker I was controlling with haste. All of this happened on the same turn it was played.
    I can't understand why it has haste.
    I don't know if it's a bug or a hacker.I have serious doubts. I've attached screenshots.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  11. achievement

    Marvel Achievements Failure to Track: Hero count and spider count is 0. Played a few games until I noticed. Screenshot and deck build included.
    Deck
    2 Spider-Man India (SPM) 151
    5 Island (THB) 251
    9 Plains (THB) 250
    1 Silk, Web Weaver (SPM) 145
    2 Spider-Man, Brooklyn Visionary (SPM) 115
    2 Spiders-Man, Heroic Horde (SPM) 117
    2 Spider-Sense (SPM) 46
    6 Forest (THB) 254
    1 Peter Parker (SPM) 10
    1 Arachne, Psionic Weaver (SPM) 2
    2 Spider-Man, Web-Slinger (SPM) 16
    2 Spider-UK (SPM) 17
    2 Collector's Cage (BIG) 1
    2 Grounded for Life (TMT) 7
    3 Urban Retreat (SPM) 187…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Loading Screen Typos

    One of the loading screen blurbs has a spelling error.
    "Thanos is a mad titan and nihilist, who's sole ambition is..."
    The word whose should be used instead of the contraction who's

    Edit: A friend just pointed out to me that the word being should also be pluralized in the final sentence. The last sentence in general reads a bit strange to me. I don't think there should be a comma after "cosmic power" (I'm not taking issue with the use of an Oxford Comma). The comma implies that "has traversed", "growing", and "becoming" is a list of three separate…

    2 votes

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  13. Equipment token copies made with 'Ultron, Artifical Malevolence' can not be equipped

    1 - Have Ultron on the battlefield
    2 - Cast Equipment
    3 - Pay the extra 2 to make token copy of Equipment
    4 - Token copy becomes a creature as well
    5 - Select token copy and pay the equip cost to equip to creature
    6 - game allows this, mana is paid, but token copy of equipment never actually equips to creature and remains as a creature on the battlefield.

    2 votes

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  14. "Epic fight" card mechanic not working magic arena

    I am on pc. I was in a game of Premier draft for the marvel superheroes set. When I tried using the card epic fight. I used it on the card, Start industries executive. Note that the card was untapped. When I selected the "both" option on the card epic fight, it would not allow me to fight another creature, yet when I only used the fight option, I was allowed to fight another creature. Which I accidently did and lost the game because of it.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Bug: No Golden Pack Progress from Marvel Super Heroes Promo Bundle

    I purchased and received all items from the promotional one time purchase Marvel Super Heroes set with 10x MSH Boosters, and Captain America avatar & shield sleeve.

    I did not receive any golden pack progression for purchasing 10x packs and I did not receive a golden pack. Please credit my account with a golden pack

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  16. There is no L-slot cards in NEO flashback draft.

    In new flashback draft NEO - only 14 cards in draft. Land card is missing. As long as this format has tapped dual lands it affects draft so much. For some reason you forgot to turn on 15th slot

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Random Calculations are horribly wrong

    Randomized card calculations are horrible.
    5 turns in a row, all have to mulligan to 4 cards.
    Still get 3 mountains in a deck with only 7 mountains and 19 swamps.
    What the heck? Fix!

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Vivien Reid White Color Challenge Bug

    Right after the turn I kill the 5/3 who cant be hit by spells, enemy bot freezes and does nothing. Just skips to Main Phase 2 and stops there for eternity

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Deck Filtering Not Working

    Unable to filter the collection by Rarity. I click "Done" and nothing happens. Not working on either desktop or iPad

    2 votes

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  20. Unable to search for mythic

    when building a new deck, it is impossible to filter only mythic cards on ios

    3 votes

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MTG Arena Bugs & Product Suggestions

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