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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9856 results found

  1. Store orange alert icon not going away

    I go to the store tab to check the daily deals but it's not going away anymore after the latest update.

    14 votes

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  2. Order of the Alabaster Host Bug

    Order of the alabaster host was blocked, blocking creature only is supposed to get -1/-1 before damage. In stead multiple creatures recieved -1/-1.

    18 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  3. Death by Vanilla

    I have built multiple decks with only Vanilla creatures included and won several games with each. I have yet to be awarded the achievement. I've seen posts where people have succeeded. What an I doing wrong!?!

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Avatar's Wrath fails if target removed even when the text doesn't require a target

    The text on Avatar's Wrath says "choose up to one target creature, then airbend all the other creatures."
    Since the wording is "up to" it doesn't require any targeted creatures at all.
    However, currently if a targeted creature is removed, the spell fails.
    To Reproduce:
    have a creature
    target it with Avatar's Wrath.
    Remove the creature before Avatar's Wrath Resolves.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Through the Omenpaths Premier Draft Error

    I used 10,000 coins to enter a Through the Omenpaths Premier Draft event on iOS. After completing the live draft, the event crashed while deck building. After restarting the mobile app, the Premier Draft event no longer exists, and the 10,000 coins are still missing from my account.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Authentication time out, september 28 2025

    Can't log in with mobile over wifi or 5g, everythings up to date, no other tabs, may have been dropped in the middle of looking through collection deck building. Android Pixel 8 pro

    6 votes

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  7. Event disappeared

    I had just finished a game in the new OM1 draft and the game stopped displaying 3 events, OM1 draft, EOE premier draft and FF premier Draft. In addition now i can't enter my account with the timeout error, even if my girlfriend's account works in the same PC (the events still aren't present in her account too)

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Good Morning, No Servers...

    I was logged in, girlfriend could not log in on her computer and profile. She tried everything. I was playing fine but I logged out and logged back in to NO Connection. Now i cant play either. SERVER DOWN, website lies. Please FIX. 9/28/2025@1231p est.

    6 votes

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  9. Constant timeout error message on login

    Cannot sign in. Keep getting timeout error message. Tried uninstall and repairing game files. Status shows up on all services.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Draft fail, unnable to login

    Drafting EoE today, after the third pick the game stopped, tried to reconect but the server is down

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Played against a deck containing banned standard cards in the Standard event

    Today I played a match in the Standard event against an oponent running a mono red mouse deck. They played the cards Monstrous Rage and Heartfire Hero, which have been recently banned in Standard. What gives?

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. 19 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  13. バグ ゴールデンパック

    ゴールデンパックを11パック開封したのですがアバターのカードが11枚しか出ませんでした、
    本来は持ってないアバターのカードが出るので都合で66枚アバターのカードが出るはずでしたが
    所持済みの判定で20jemばかりになってしまいました
    アバターがゴールデンパックではスタンダード扱いになっていないのではないかと想像してます
    対応お願いします

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. The Legend of Yangchen Bug

    In premier draft ‘The Legend of Yangchen’ failed to reveal the opponent's choice of my permanents, causing the loss of 2 permanents instead of 1 on my board. Resulting in a loss. Please fix this issue and refund this draft. I played 4 or 5 drafts this was the only error that occurred.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Earthbend March of the World Ooze

    Earthbending a land before or after playing March of the World Ooze does not change the land's power/toughness to 6/6

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Toph profile picture doesn’t show up in game

    Toph profile picture doesn’t appear while in game, instead it’s Vivian I believe. Everywhere else it’s Toph.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Arena Anthology 3 Card Styles appears as Regular Cards

    Hi, this started not too long ago but it looks like the card style pack stopped working for most of the AA3 cards. It shows I have the style, but the style version and the normal version show as identical now like in the pictures. This shows both in the collection/deckbuilder and in-game. I've reinstalled the game, repaired files in settings, and I even tried on another computer with the same result. I was referred to a year old post on the subject when I reported it through wotc arena support, which has confused me greatly because there are newer…

    4 votes

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  18. Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15

    Bug Report: BO3 Timeless Matches Only Allow 6 Sideboard Cards Instead of 15

    Game Mode:
    Timeless, Best-of-Three (Traditional Ranked or Traditional Play)

    Issue Description:
    In Best-of-Three Timeless matches, the game restricts players to only 6 sideboard cards instead of the intended 15. This appears to be a severe miscalculation of sideboard rules, as even Best-of-One formats typically allow 7 cards.

    Timeless, as a Constructed format, should follow traditional BO3 sideboard rules permitting 15 cards. Currently, the 6-card limit makes competitive sideboarding impossible.

    Steps to Reproduce:

    Prepare a Timeless deck with 15 sideboard cards

    Enter any Traditional Timeless queue (Ranked or…

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Chromatic Cube - Can't Use a Card without Card Style

    I can’t use a card I drafted without paying gems for the art style

    135 votes

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  20. Can't buy gems

    Using Macbook. Cannot buy gems as I get stuck on this loading screen every time I try. Obstacle to me giving you money, so I assume that's something y'all want fixed as well.

    4 votes

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    0 comments  ·  Store  ·  Admin →
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