MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
10251 results found
-
Cat collectors ability did not activate upon life gain
Cat Collectors ability did not activate when using charmed stray against a sazh's chocobo as a defender, despite gaining life, no token was generated.
1 vote -
Error Updating data
After the Scheduled Maintenance on April the 23th, the client is stuck on startup.
It says : "Error Updating Data".4 votes -
Matchmaking is ********
I played 8 ranked games this morning. 7 of the 8 were against mono red agro. THERE IS NO WAY THAT SHOULD BE STATISTICALLY POSSIBLE with random matchmaking. Fix your **** so matchmaking is evenly balanced.
15 votes -
paypal
Pyapal Not Working
Captured Log:
" js:1: Uncaught SyntaxError: Unexpected token . "3 votes -
redcap melee
En mi partida, mi oponente me jugó un Redcap Melee, haciendo objetivo a una criatura negra y el texto de la carta dice;
Redcap Melee deals 4 damage to target creature or planeswalker. If a nonred permanent is dealt damage this way, you sacrifice a land.
No ha sacrificado ninguna tierra. Dentro de la relevancia, que si ha tenido en la partida, porque se hubiera quedado con una tierra y no hubiera podido doblar hechizos como lo ha hecho, creo que es algo que deberían mirar.
Subo un pantallazo de la partida y su cementerio para que se vea que no ha sacrificado, si necesitan mas datos de la partida, no duden en solicitarlos.
En mi partida, mi oponente me jugó un Redcap Melee, haciendo objetivo a una criatura negra y el texto de la carta dice;
Redcap Melee deals 4 damage to target creature or planeswalker. If a nonred permanent is dealt damage this way, you sacrifice a land.
No ha sacrificado ninguna tierra. Dentro de la relevancia, que si ha tenido en la partida, porque se hubiera quedado con una tierra y no hubiera podido doblar hechizos como lo ha hecho, creo que es algo que deberían mirar.
Subo un pantallazo de la partida y su cementerio para que se vea que…
1 vote -
Title: MTG Arena is Killing the Game We Love
I’ve played Magic: The Gathering for 18 years. I’ve put in thousands of hours and spent more money than I want to admit. Arena is the only way I can play now, and it feels like Wizards is using that against us.
Let’s just be honest. MTG Arena isn’t built to reward skill or time. It’s built to squeeze your wallet.
The economy is trash. You need 20 or more rares and a stack of mythics just to build one real deck. Want to try something new? Too bad. No trading. No dust system. No refunds. Just keep buying packs and hope you pull something usable. In paper Magic, at least you could trade or sell. In Arena, you get nothing back. Just digital cards locked behind a paywall.
"It seems pretty difficult to build a card collection." — r/MagicArena
"This game is a money sink with no soul." — Twitter
"The algorithm is awful... it consistently gives you games you have no chance of winning." — MTG Arena feedback forumsClimbing to Mythic is a joke. You grind for hours every month just to get knocked back down and do it all again. There’s no real payoff. The meta is boring. Same decks on repeat. White lifegain. Mono red. Karn. Bolas. The names shift but the decks don’t. You either copy the broken deck or you lose.
Historic used to be creative. Alchemy ruined it. Now it’s just digital-only junk cards, overpowered garbage, and zero balance. No bans. No fixes. Just more broken mechanics shoved in to push new product.
This isn’t just me. A 2024 study by 1337.games ranked Arena the most unplayable game on Reddit. Out of all gaming communities, Arena had the highest number of complaints. Almost 30 percent of all posts on r/MagicArena called the game unplayable.
They made over 1.08 billion dollars last year. A huge chunk of that came from Arena. That money came from us. The players. And in return, we got a broken platform, a rigged ladder, and an economy that feels like a trap.
This is not the Magic we grew up on. It’s not what Richard Garfield created. Magic used to reward creative decks, smart play, and deep strategy. Arena rewards pay-to-win. It punishes innovation. It ignores player feedback. It sells nostalgia and gives you a slot machine.
I’m not writing this because I want a lawsuit or some payout. I’m writing this because I want the game fixed. I want to play a version of Magic that respects my time and money.
Here’s what we deserve:
A fair economy that rewards effort and gameplay
Monthly bans in all formats to shake things up
Real incentives for original decks, not just copying the meta
A better new player experience
Full transparency in matchmaking and the shuffler
If you’re reading this and you’re sick of getting screwed, reach out. I’m organizing. I’m done being quiet.
Email me: noreservations72032@gmail.com
I screenshotted this. If it gets deleted, I’ll post it again. This isn’t just my fight. There are thousands of us who feel the same way. The more of us that speak up, the harder we are to ignore.
We want the game back. The real one.
The one that treated players like people, not paychecks.And yes, I know you can see who posted this. That’s fine. I’m not hiding. I meant every word.
— A ***-off player who still gives a *
I’ve played Magic: The Gathering for 18 years. I’ve put in thousands of hours and spent more money than I want to admit. Arena is the only way I can play now, and it feels like Wizards is using that against us.
Let’s just be honest. MTG Arena isn’t built to reward skill or time. It’s built to squeeze your wallet.
The economy is trash. You need 20 or more rares and a stack of mythics just to build one real deck. Want to try something new? Too bad. No trading. No dust system. No refunds. Just keep buying packs…
3 votes -
Triggers and Timeouts based on other players actions caused me to lose the game.
in an event I lost a game due to the triggers being to long on my opponents battlefield and due to him doing this on my turn it used up my timeouts causing me to skip my turn even though I had no interactions during said turn. As this was during an event and was clearly the fault of my opponent this should have given them a loss not me as I was still technically in the game all bar this issue.
1 vote -
Product Suggestion
The shuffling RNG in this game is abysmal. I've been playing some form of trading card game since I was a freshman in high-school in 2000. I have never had the issues with shuffles and draws that i have with this game. The chances of some of the things happening that happen in this game are almost(keyword) impossible. That these things happen on a regular basis is even closer to impossible in a real life card game. It's almost as if the shuffle is too random if that makes sense. I guess I'm suggesting that the RNG he dialed back somehow. There's no way I should be land screwed about 50% of the time when I'm following proper deck building.
The shuffling RNG in this game is abysmal. I've been playing some form of trading card game since I was a freshman in high-school in 2000. I have never had the issues with shuffles and draws that i have with this game. The chances of some of the things happening that happen in this game are almost(keyword) impossible. That these things happen on a regular basis is even closer to impossible in a real life card game. It's almost as if the shuffle is too random if that makes sense. I guess I'm suggesting that the RNG he dialed back…
1 vote -
Algorithmic interference
Remove the hand smoothing, randomize the shuffler. Barring that, people should be able to see what’s going on under the hood so they can determine if it’s actually worth spending time and money on the product.
1 vote -
Vorinclex doesn't work when flipped in cube
I flipped vorinclex in cube and it didn't activate it's trigger as a saga
1 vote -
Unholy annex triggering without a demon
Player had demon wall with counters. He attacks, I exile it. He had 2 unholy annex in play. End of turn he had no creatures. Unholy annex triggers twice he gains 4 life and I lose 4 life.
1 vote -
Bug
Discovery sometimes do not work. When you discover the card will not show up on screen to play.it just let you put them in hand and sometimes it works just fine. It mostly happens with adventure cards but will do it with other cards as well
1 vote -
パスセットを購入したのに反映されない
パスセットを購入したのに反映されません
1 vote -
Travelling Chocobo Bug
Travelling Chocobo, Sazh's Chocobo, Mossborn Hydra and Larval Scoutlander interactions.
my opponent had 2 travelling Chocobo's out, 2 Sazh Chocobo, a Mossborn hydra, Tifa and a Larvel Scoutlander. THe mossborn was bumped to 2048/2048 and stationed onto the Larvel Scoutlander I'm at 35 life and the Sazh chocobo are at 17 and 16 power.
The attackers left unblocked are 16/17 Sazh, 3/3 Travelling Chocobo and Larvel. THe mossborn Hydra was not attacking as it stationed.my life total after combat was -495 yet there only ~40 total incoming before blocks. I think there is an odd interaction with Travelling Chocobo's and dmg being dealt.
Travelling Chocobo, Sazh's Chocobo, Mossborn Hydra and Larval Scoutlander interactions.
my opponent had 2 travelling Chocobo's out, 2 Sazh Chocobo, a Mossborn hydra, Tifa and a Larvel Scoutlander. THe mossborn was bumped to 2048/2048 and stationed onto the Larvel Scoutlander I'm at 35 life and the Sazh chocobo are at 17 and 16 power.
The attackers left unblocked are 16/17 Sazh, 3/3 Travelling Chocobo and Larvel. THe mossborn Hydra was not attacking as it stationed.my life total after combat was -495 yet there only ~40 total incoming before blocks. I think there is an odd interaction with Travelling Chocobo's…
1 vote -
Bone-Cairn Butcher
Bone-Cairn Butcher didn't give my attacking creature tokens deathtouch, costing me the game. Doesn't look like this is a regular bug.
1 vote -
Shuffle algorithm needs dire attention
The current shuffle program does an extremely poor job. It is very frustrating when you have a 60 card deck playing the same few cards 3 games in a row and then you dont see them again for 7 games plus... anyways. How about giving us a shuffle button, pregame where we can hit the button 4/5 times to ensure our deck is properly shuffled before our match? Use the same shuffle program you have now but just allow us to shuffle more? Please fix this I love the game but im.not kidding it is unplayable sometimes (after a long match the next game I either only draw land or draw no land sense they were clumped together previously) please fix!!! :)
The current shuffle program does an extremely poor job. It is very frustrating when you have a 60 card deck playing the same few cards 3 games in a row and then you dont see them again for 7 games plus... anyways. How about giving us a shuffle button, pregame where we can hit the button 4/5 times to ensure our deck is properly shuffled before our match? Use the same shuffle program you have now but just allow us to shuffle more? Please fix this I love the game but im.not kidding it is unplayable sometimes (after a long…
1 vote -
falscher rang
Im Match-Ladescreen werden die Ränge aller Spieler als Diamond angezeigt, inklusive meinem, obwohl ich Silber-Rang bin. Im Match werden die Ränge auch falsch angezeigt, sogar in Nicht-Rang-Spielen.
1 vote -
Triggered ability failure
Gix, yawgmoth praetor triggered ability does not work. Discard x cards and play x cards from opponents library without paying the cost.
The cards get exiled from their library but do not get played. This is the 3rd time I've tried this action with failure. No other enchantment or block.
This results in me discarding my hand, without any benefit.
On ANDROID Samsung note20
1 vote -
Opponent deck list after match
I think it would be nice if there was an option to see your opponent's deck list after a match. Sometimes I am playing against a bizarre deck, then I can only wonder what is in it because it doesn't happen to be a meta deck at the time.
1 vote -
Why is this so bad??
I've just logged in after being gone for a year and everything is almost unplayable. Wtf happened. I had to open some boosters and they opened the whole pack at one time so I couldn't read each card. This is a much worse situation than reading them one at a time where I can actually read them, and ruins the anticipation of opening packs. Take a hint from the Pokemon TCG app. Then I went to do a draft and there was no way to add lands to my deck?? Useless and terrible. Then when playing a game in the actual draft I couldn't discard cards. Then I went to concede because the experience is terrible and none of the menu items had words! So I had to guess which one was concede! What did y'all do?? Why??
I thought maybe this was an android thing so I tried on my iPad and the experience is worse somehow! The cards quality looks terrible, the game is laggy. ...these should all be easy fixes why are they like this.I've just logged in after being gone for a year and everything is almost unplayable. Wtf happened. I had to open some boosters and they opened the whole pack at one time so I couldn't read each card. This is a much worse situation than reading them one at a time where I can actually read them, and ruins the anticipation of opening packs. Take a hint from the Pokemon TCG app. Then I went to do a draft and there was no way to add lands to my deck?? Useless and terrible. Then when playing a game in the…
1 vote
- Don't see your idea?