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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9881 results found

  1. Super bug misplay by arena on a card called “memory”

    A guy played a card against me, “memory” card text is each player shuffles their hand and graveyard into their deck and draws 7 cards. Only issue is i only drew 1 card…. And my opponent got 7 cards. Thats a huge huge mistake and bug!!!! I barely play arena and dont like ti already as it is. But now with bugs and misplays like this i dont want to play at all.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. connection lost - server problems

    The server always crashes. Today again. I've lost many games because of this. Impossible to progress. Really frustrating. Today I bothered more than I played. The problem must be the lack of support or interest in customers in Brazil. I really can't believe the service is this bad all over the world. Simply horrible.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. bought a mitic pack and didnt receive a mitic card.

    bought a mitic pack and didn't receive a mitic card. I received a gold token

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  4. Lazav, Familiar Stranger not triggering

    I lost a game because of Lazav not getting correct triggers when crimes were commited.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Lord of the rings cards

    I have had an issue with 3 cards in particular (palantir of orthanc, fire of orthanc, and the one ring)

    Palantir of orthanc not scrying/ drawing cards
    Palantir of orthanc not damaging players
    Fire of orthanc destroying lands but not mana can still be used ( 4 lands -1 land = 4 mana using destroyed land type)
    Fire of orthanc not destroying enchanted lands after land is destroyed
    The one ring counters not increasing after spending the mana

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Starter decks not providing the cards, not receiving starter decks from starter deck duel

    Starting decks not providing cards, Starter deck duel not providing decks,

    I am on PC, returning account first time on steam. My 5 mono color starter decks all say they require 20-40 wild cards to complete. The starter deck duel is also not giving me the decks after winning three times with them. As it is I don't have any decks with which to play the game due to these bugs.

    3 votes

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  7. Bug

    I started a premier OTJ draft and my first pick wasn’t the card I actually picked and then the second pick passed over me so I was picking a 3rd card during my 4th pass. It messed up my whole draft. Can I have my 1500 gems back please?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Unable to target planeswalker

    While in standard ranked BO3 my opponent played a sorin in which I had a bitter triumph to remove it with. I was unable to select the planeswalker to destroy, my next turn I had enough damage om board to kill it but I was unable to attack it, I couldn't even view the card. This action cause me to lose and to lose rank. Please fix

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Not receiving mastery pass notifications

    Not receiving mastery pass rewards as well as prompts for other rewards if more than one are received at once.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Obeka, Splitter of Seconds causes issues with UI

    After the extra upkeeps were triggered by my opponent's Obeka, while I had auto-passing enabled (Shift+Enter), a textless button appeared on my screen above the auto-passing message.

    2 votes

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  11. OTC cards unable to be added to brawl decks

    OTC cards missing from collection deck editor

    3 votes

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  12. Kaervek, the Punisher double copies

    Was playing against opponent who had a single creature on the board which was this new Kaervek, the Punisher from OTJ.
    Text says: Whenever you commit a crime, exile up to one target black card from your graveyard and copy it. You may cast the copy. If you do, you lose 2 life.
    Opponent managed to copy 2 cast downs that were on the grave after committing a crime, no other permanents on the board that could duplicate the effect

    2 votes

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  13. Kitesail Larcenist not working properly 11/27/23

    Ranked MTG Arena Standard. I cast Kitesail Larcenist targeting my opponent's Coppercoat Vanguard and my Map token to turn them both into treasures. My opponent's creatures lost the +1/+0 and Ward 1 effects from Coppercoat Vanguard, but when I sacrificed my new treasure token to cast Knight-Errant of Eos, those affects once again applied to their creatures although the Coppercoat Vanguard was still a treasure with no abilities.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Percons

    Why aren’t all percon commander desk part of arena? Seems like yall are releasing new decks all the time but I can’t test battle my deck to see if I want to make card upgrades. Is there another platform to test decks?

    1 vote

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  15. Premium draft deck

    Premium draft will still not allow me to see cards in my deck while drafting. This bug has been persistent in every premium draft for at least a week and makes it a headache to see what cards I should be picking. My Sideboard isn't an option until drafting is complete. I can't even scroll up and down to see my deck

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Difficult to View Draft Deck on Android

    Hey there! I recently did a draft on Android, and I wasn't able to interact with the deck list. I was able to pick cards correctly, but I wasn't able to tap/hold cards to view them correctly. All I could see was the name of the cards. I was also unable to scroll in the deck list - I could only see the highest mana value cards I had chosen.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. MTG Arena Crashed while starting to look for a match.

    MTG Arena Crashed while starting to look for a match. I was going to start playing a standard game, hit play and the game app crashed on me while I was starting into looking for a match so I had to reopen MTG Arena and it matched me then with an opponent.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Game crashes whenever “Plot” mechanic is used. Every single time.

    Whenever I plot a card during match play, the game crashes. Caused losses and missed turns related to having to come back into matches with a timer running down

    1 vote

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  19. Ajouter des cartes

    Bonjour.

    Merci de bien vouloir ajouter ces prochaines cartes :
    - Basking Rootwalla (Torment edition)
    - Arrogant Wurm (Torment edition)
    - Centaur Garden (Odyssey edition)

    Afin de pouvoir faire un deck Bleu/vertplus sympa et plus potable basé sur la synergie Folie / Madness.

    Car actuellement je je joue un Bleu/Rouge/Vert moins performant (obligé de jouer 3 couleurs) car l'equivalent de Arrogant wurm est Reckless Wurm en rouge et l'équivalent de Basking Rootwalla est Blazing Rootwalla en rouge.

    Et merci de rajouter beaucoup plus de cartes avec la capacité "Folie / Madness".

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Changement de nom

    Bonjour.
    Merci de prévoir une option directement dans le jeu pour changer de nom.
    Si vous mettez en place ce service, merci de faire en sorte que ce soit accessible et que ça ne coute pas cher.

    Beaucoup de jeu en ligne le font pourquoi pas vous ?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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