MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5754 results found
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Missing cards
I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.
Some of those cards are:
Time Warp
Tendrils of Agony
Weather the…29 votes -
Consistent lag with good connectivity
Consistent lag despite solid internet connection. Makes the game unplayable and unenjoyable. Logged in for first time in a month or two and the lag isn't getting better
26 votes -
Crash android
Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
I already reinstalled the app. No changes.
The error occurred after the last update.
My device is a Samsung galaxy S10 with Android 11.39 votes -
Matchmaking sucks! I am tired of constant mirror matches
Matchmaking in Arena is unbalanced and unfair and most of all unfun. Constant mirror matches suck! Constantly playing against the same decks regardless of opponent sucks! please do true natural random matchmaking. skill based and deck strength matchmaking sucks and isn't fun.
64 votes -
Sparky needs upgrade, difficulty levels, and more
I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.
- Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated…
11 votes -
Sound not working
I have been playing arena on iOS since lunch without issue but just yesterday my sound completely stopped working in the app and I have no idea why. I have restarted my phone and I have read that others who have had this same issue have had little to no luck even when deleting And reinstalling the app. I tend to rely on the sound for certain cues so this is essentially unplayable for me now. I will try reinstalling the app but if that does not work what is the next step?? It is not my phone because my…
30 votes -
"did you have fun in the match" dialog should always be available
You should always be able to access the "did you have fun in the match" dialog if you want to report that a particular match was fun or unfun. The periodic polling is nice and should probably continue but it doesn't capture all instances of unfun matches nor does it give people a chance to recognize which matches were good. I wouldn't explicitly prompt people most of the time but there should be a button you can push to report a match either way.
15 votes -
Sportsmanship and leaving a losing game by timing out
Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.
But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.
It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards, etc.) and are…
34 votes -
WHY do you CHEAT your PLAYERS
It’s been officially addressed that opening hands are manipulated.
This is cheating by any standard.
It’s been officially addressed that matchmaking is manipulated by deck content.
This is cheating by any standard.
WHY do you CHEAT your PLAYERS?
The wonderful game of Magic: The Gathering has been turned into this obnoxious exercise in manipulated, cheating corporate greed called Magic: The Gathering Arena.
It is not Magic: The Gathering.
I am done with it.
22 votes -
activated abillities wont activate
Activated abilities wouldn't work. I couldn't activate the abilities of any of my creatures in my deck.
27 votes -
Infinite Loop
I got stuck in an opponents infinity loop. This is ridiculous.
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33 votes -
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Paradox Engine Isn't Banned
Not sure how you missed it but Paradox Engine is completely legal on Arena in Historic and Historic Brawl. It's banned in Commander for a reason... there's no way you should be allowing it in Brawl. What's the deal? Sheoldred is too powerful to include but cards like Ulamog and Paradox engine are fine for a fun and friendly experience???? Why?
52 votes -
Arena Android App Not Able To Connect To Server
Android version of the game boots up ok, but can't seem to connect to the server. Already cleaned cache and reinstalled the app 2 times and it persists.
22 votes -
Exquisite Blood and Marauding Blight Priest infinitely trigger each other
I've noticed in games lately that Exquisite Blood and Marauding Blight Priest have a very unique interaction where one causes you to gain life whenever you do damage, and one causes you to do damage whenever you gain life, causing one to trigger the other over and over infinitely until the other player loses the game. This means that having a 4 cost and a 5 cost black card, as well as ANY card that causes you to gain life OR deal damage, means you immediately win the game with no possibility of a counter, and can go from 20…
36 votes -
Allow Sparky to use already built deck that we own
Would be nice to make Sparky use the decks we built to test a deck againt another or having it use a random deck from ours.
15 votes -
too many players timing out of games
Too many players are abandoning games by annoyingly letting the timer run all the way down. I firmly suggest a system whereby a player gets three strikes: one strike per game abandonment by timeout. At three strikes, the player is suspended for 2 days, etc. At three suspensions, the player is suspended for a week. Something like that. There needs to be consequences for this, especially because some of it is malicious, but really all of it is a massive waste of time and it will cause player turnover (aka, fewer players around to participate, access products in the store,…
16 votes -
bosca86 is cheating.
in addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends.…
6 votes -
Network Error
Network error during tutorial. No recovery.
421 votes -
Massive lag
I've started experiencing constant lag that can not be on my end. My speed is 50+ Mbps with a speed test ping of 20. Every action is taking ages before the game server recognizes that an action needs to take place. I have watched as it take 5 seconds between playing a scry land and the scry actually starting. This has only started in the last few days.
This is terrible to play and I can only imagine is terrible for my opponent also.
22 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
19 votes
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