MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10146 results found
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MTG Arena on MAC Hangs on Loading Card Database
After logging in with user name and password Arena hangs with the 3 gems flashing and the message "Loading Card Database" . Never moves past this screen or loads the game interface.
Running on MacBookPro. Work around : Delete the MTGA executable file(move to trash) and open Epic Game Installer and go to Library. Click on the Arena image to start "Repairing". Open MTGA with Launch button. Arena will work one time before getting the hanging Loading Card Database.... again.
Started after downloading the Final Fantasy update.
Intel Core i9 IOS Sonoma 14.7.51 vote -
Incorrect handling with defiler of faith and no mana
When playing with defiler of faith there is a possibility of casting spells using life that cost no mana. However arena forces the user out of a phase when they have no mana left to spend. Any card that has just the phrexian cost remaining should be considered as a 0 mana spell so that its presence keeps the please from progressing automatically.
I am playing on an android.1 vote -
Please Restructure some of your Achievements System
I've posted a few times about the frustration of the achievement structure that requires you to do something that is so obviously "win more" that your opponent concedes before you can satisfy the achivement.
After slogging through 3 of these, I've decided that the fun of succeeding is dwarfed by the hours of frustration watching players concede when you have 15 creatures onboard ready to attack but can't click the attack all button fast enough.
The grind it out achievements are great, the win more achievements are awful. So much so that I've uninstalled. I need a break. I hope…
1 vote -
Booted out of game and back to loading screen
I was booted out of a game with JediGuyTWhy mid-turn and taken back to the main menu. Never had that happen before. Happened again against Russell
7 votes -
ZERO TOUGHNESS
The indestructible creature with less than 0 toughness never dies
5 votes -
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection.
I spent 5 Mastery Orbs on 5 rare cards, the orbs are consumed, but the cards do not appear in my collection. (google traslator sorry ) PC
7 votes -
Great Performance by the Shuffler!
Love getting ****** on lands EVERY match!!!
2 votes -
Server disconnect and immediate reconnect resulted in recorded loss in Quick Draft Tarkir: Dragonstorm
Short version: Sudden ten second disconnect and reconnect resulted in recorded loss in a game I was about to win, making me suspect possible hack. Log attached.
Long version for trouble shoot: I was playing Quick Draft Tarkir: Dragonstorm and won my first game. Then in the second game, I was clearly winning when the server disconnected briefly. The disconnect only about five seconds total, but when it reconnected, I was back in the Quick Draft lobby. I immediately hit the play button to try to reenter the game, but as I did I noticed I had a loss recorded…
2 votes -
had someone destroy a land card with a destroy artifact card
someone use abrade to destroy sand stepped citadel so it said destroy target artifact and the card was a land i rechecked and it was listed as just a land
1 vote -
Magic Arena Kicking me From Games
Magic Arena frequently kicks me from games and sends me back to the home screen. In such an event, quitting out of Magic Arena and reopening it will sometimes load me back into the game, but it will likely kick me again after even a single game action. This is so extreme that sometimes, when I have an instant in hand, it will repeatedly kick me after passing priority several times in a turn. In a recent game, I repeatedly attempted to quit out of and reopen arena, and it did load me in several times, but not even for…
2 votes -
Unabe to Scream Ignored, Game Lost
Opponent's Mossborn Hydra was enchanted by my Unable to Scream, removing all abilities, including trample, I lost the game due to Mossborn Hydra trample damage.
1 vote -
achi
Necromastery achievement is bugged. I've reanimated Atraxa, Grand Unifier in standard using Zombify, The Cruelty of Gix, and It Doesn't Add Up, and haven't been awarded the achievement.
1 vote -
draft
I was in the middle of a draft match when Arena disconnected in the middle of the match, even though I was connected to the internet. Sometimes it's a bit frustrating to play events because of these disconnections, even though I don't have any problems with my network.
1 vote -
Lightning, Army of One: doubled damage to my creatures
In Draft, Attacked with Lightning, Army of One and 2 Gaelcats. Lightning hit opponent for one after blocks, when the Gaelcats hit opponent unblocked they dealt two each as expected after doubling. Then I cast Fire Magic tiered to deal 2 each. This was doubled to kill two of my opponents */2 and a */4 creature. But it also killed my Gaelcats which have 3 toughness. My lightning did survive. It had 3 toughness but also an indestructable shield from Zack Fair from earlier in the turn. I expected my Gaelcats to survive as the Lighning doubling is only supposed…
1 vote -
Lightning, Army of One: doubled damage to my creatures
In Draft, Attacked with Lightning, Army of One and 2 Gaelcats. Lightning hit opponent for one after blocks, when the Gaelcats hit opponent unblocked they dealt two each as expected after doubling. Then I cast Fire Magic tiered to deal 2 each. This was doubled to kill two of my opponents */2 and a */4 creature. But it also killed my Gaelcats which have 3 toughness. My lightning did survive. It had 3 toughness but also an indestructable shield from Zack Fair from earlier in the turn. I expected my Gaelcats to survive as the Lighning doubling is only supposed…
1 vote -
GAME STOPS FOR NO REASON
GAME KEEPS CRASHING OUT AND WAITING ON SERVER IN THE MIDDLE OF PLAY!!!
1 vote -
Please tell me
Please tell me who at Wizards of the Coast, Inc. has turned this game into a silly game where the only competition is luck?
1 vote -
I couldn't play instants and flash creatures
I was playing against a gruul deck and when they attacked the game didn't give me priority to play a sunpearl kirin who could block a creature and bounce an enchantment I needed to play next turn and ended up costing me the game, I tried to submit the log but this msg appeared "I you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB" and the log is 60mb
2 votes -
Store bundle contents
Bundles in the store on mobile app (Android and IOS) don't include information on the contents of that bundle. Just a graphic depicting what's included.
It would be very helpful if there was an info button similar to on PC, so mobile users could see exactly what's included in the bundle.
2 votes -
Tishana's Tidebinder not working on prismatic bridge
hello i countered prismatic bridge enter ability with Tishana's Tidebinder but the enchanment triggered again the next upkeep.
0 votes
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