MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5783 results found
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Can't buy gems.
I cant finish to purchase gems with paypal.
i enter my email, then my password, and get a blank screen in the payment interface. see the screenshot1 vote -
Spiralling cards
Hi, I have more and more matches where my opponents play the cads "Bloodthirsty Conqueror" and "Enduring Tenacity". As soon as one of the cards activates, I loose in one move, because the effect (I loose one live, opponent wins one live) never ends. This seems not to be in the spirit of the game.
2 votes -
bug
Through the Omenpaths Traditional Draft ended up being a pick 2 draft instead of original. did not select pick 2 draft.
6 votes -
Timetwister
While playing Powered Cube Draft on iOS, I cast a Timetwister as the last card in my hand. The graveyards were shuffled into the decks as was my opponents hand. But only my opponent drew 7 cards. I drew 0 cards. This guaranteed my loss.
1 vote -
kavaero (Superior Spiderman) - not exiling copied card
Played a few games against the sultai reanimator, and each time the Kavaero, Mind-Bitten would copy a creature in a graveyard it would not exile the card it copied.
This is a bug as the card says if you copy it, you exile it.
You can see in my screenshot(s) there is nothing in their exile, and they have two copies of bringer of the last gift on the field instead of just one.1 vote -
no wildcards refunded after bans
no wildcards refunded after bans, and I crafted all
2 votes -
1 vote
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Game not loading after a match, stuck in waiting for server loop
Hi, After each game I play (any event or match) the game becomes stuck. I hear the game running in the back ground but my screen is only showing the " waiting for server" screen. there is no way of continue and forced to put the cmd-Q. shut down the game. i am on a macbook air product. someone can help me ?
1 vote -
Bug related to copying Hidetsugu and Kairi
When creating a copy of Hidetsugu and Kairi, the original or the copy must go to graveyard by the Legendary Rule. Since this happens before the first priority after H&K entering battlefield, two triggered abilities (entering and dying) must be placed on the stack at the same time and in an arbitrary order.
In MtGA, this order is determined so that entering ability must be resolved at first (even though I activated Full Control mode.) This seems to be a bug.
In the attached file, the last turn contains this matter. Please check it.1 vote -
Abundant countryside
Abundant countryside is not an available card.
1 vote -
Cannot open vault
Cannot open the vault at over 100%
4 votes -
halvar
Halvar, God of Battle does not trigger in MTG Arena and this needs to be fixed. The Arena client will skip combat phases when he is on the board and the ability will fail to trigger on every combat.
2 votes -
サカの俳句
ミッドウィーク（全知）で相手の呪文に対し、「サカの俳句」が使えない。
2 votes -
Freezing on PC and android
I've been experiencing games freezing on both android and PC. The display will freeze and I will be unable to interact with it. I can force quite and when I rejoin there are various graphics bugs occurring (multiple displays of overlapped text, black boxes covering the screen during games, etc.) until I force quit once again.
3 votes -
Win a Box event disappeared 1h after it went live
Started an MH3 win a box event about 45 min after the event went up. After building my deck, it said error to finish the deck and then the event dissapered entierly. Result me loosing the 8000 gems without beeing able to play a single game.
5 votes -
Modern Horizon
Joind MH3 Direct and can only a few cards. Its bugged.
5 votes -
I participated in Arena Direct, but only a few cards are displayed. Restarting the game doesn't fix the problem.
I participated in Arena Direct, but only a few cards are displayed. Restarting the game doesn't fix the problem.
5 votes -
Magic Arena
MH3 Sealed pools for the Arena Direct only display a handful of cards. It is impossible to build a legal deck.
5 votes -
5 votes
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I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
2 votes
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