MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2908 results found
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The recent increase in the number of gems from 6,000 to 8,000 gems for the Play Boosters event (Arena Direct).
Hello everyone! Good morning! How are you?
I'm here to leave a suggestion regarding the recent increase in the number of gems from 6,000 to 8,000 gems for the Play Boosters event (Arena Direct).
I truly believe this will cause the number of players participating in the event to drop significantly. Many of my friends and I were planning to play, but with the increase in the number of gems required per entry, it becomes impractical for the regular box event. For Collector Boxes, that's understandable. But for regular boxes, 6,000 gems is much more reasonable.
Here's why: for it…
2 votes -
Ban Thassa's Oracle, Timult's trickery, Dark Ritual, and other <3 turn win conditions
I spend 20 to 30 minutes building decks that are well thought out and planned only to have them beaten within three turns consecutively by people who spam the same win conditions over and over. I counted 26 people one day who were using Thassa's Oracle. it was also one 15 cost Elroy monster brought onto the field in turn one killed me. That's not fun and that's not worth my ******* time or money. I already have a huge problem having to deal with at least one player who only plays counter spells- I do not need another reason…
2 votes -
IOS Deck Building bug
I play a lot of limited magic on arena (for mobile) and there has been some persistent deck building issues that make it difficult to build a deck for limited. There has been a consistent issue of not being able to view the details of a deck without losing the progress made on what you have built so far. It won't let you use the back button, so you have to close the app and re-open, which puts every card from the draft back into your deck.
The new issue that has come up is quite significant. When deck building…
4 votes -
Sparky stuck in a loop
I got Sparky stuck. I was testing a new deck against Sparky, used a Burst Lightning to remove one of its attacking creatures and blocked two more with the Molten-Core Maestros that grew from casting the Burst Lightning, and Sparky just hangs. The block arrows keep blinking, but the game won't advance. Log attached.
3 votes -
Thurid, Mare of Destiny and Anointed Procession
I've been running 'Thurid, Mare of Destiny' in brawl as a commander. Ive noticed that 'Anointed Procession' does not interact with the tokens that Thurid creates. I've realized this a few games ago, but wanted to test again, and the interaction and token doubling on Thurid's token creation never happens.
2 votes -
Connection lost and error occurs as soon as I click on the app
I have an Android and as soon as I click on the app to open it, it loads a little bit then tells me that an error has occurred and gives me two options. One is to try and reconnect which just gives me a black screen. The other option is to check status, when I click on check status, it brings me to the MTG Arena Status Page which says that everything is operational.
The furthest I'm able to get on the app is to the opening screen that loads everything in.
All it took for me to get…3 votes -
MSH Mastery Pass - Duplicate Protection Not Working
Mastery Pass Mythic Card reward is active with Duplicate Protection. I just purchased the Mastery Pas at Level 34, and one of the 10 Mythic card rewards converted to Gems despite me only having 40 of the 100 Mythics collected. Either duplicate protection went away without an announcement I picked up on, or I've been incredibly lucky since the Foundations set when I started playing. Please reinstate duplicate protection for the Mastery Pass Mythic card rewards.
2 votes -
Accessibility
I recently had carpal tunnel surgery and haven’t been able to play as much MTGA, can you add an option to double click/click to cast a card on mobile instead of dragging, it’s such a blessing to not have to worry about a small thing for the healthy person, i believe it would really help as at times my thumbs experience pain from the dragging but in other tapping games not as much, thanks in advance!
2 votes -
Imort deck function not working.
Unable to import decks from my clipboard. The game gives me an error it can't find specific cards like exotic orchard. I understand that it is highly sensitive to misspelling empty text like spaces or a stray tab.
1 vote -
Vision quest incorrect outcome
My opponent cast Vision Quest for X=2. Their creature received 4 +1/+1 counters and haste. I lost as a result. They didn't have any Treasures or other ways to have additional mana.
I'm playing on Android but that shouldn't matter. Screenshot attached.
1 vote -
Product suggestion
Now that Historic Pauper is finally becoming an actual format in MTG Arena. It would be great that you added the "Historic Pauper" in deck filters. I have set all my pauper decks to historic pauper, and when I filter with historic, it doesn't show anything.
2 votes -
Intermittent Authorization Issues
Since the July 14 update, Arena has intermittently become stuck on extremely long loading screens and then fails to join matches. Restarting Arena and completing a full login temporarily resolved the issue, but it returned about two hours later in the same session.
The attached log shows failed access-token refresh attempts (Error refreshing access token... Error: -1), followed by Account login did not happen, failing SocialService init. Arena subsequently submitted matchmaking successfully and connected to the match server with normal latency, but the server rejected the session with MatchServiceErrorCode_NotAuthorized and Authentication failure. Matches and other API requests work normally until…
2 votes -
Your random card draw is malfunctioning
I'll say it again. Your random card draw is malfunctioning. (not counting subtraction of each card drawn), the chance of drawing 16 lands out of 27 (7 initially drawn + 20 rounds) is about 1 in 360. So this online game is not realistic, it's designed to make you want different cards. I'm not on board for that. I've attached the last match log to prove it.
4 votes -
Bug allowing endless loop of life gain and damage with morningtide's light in effect
While in end match, Morning tide's light was played resulting in "until your next turn prevent all damage that would be dealt to you" in effect, with UI elements active. However damage from triggered effect - damage loop with bloodthirsty conqueror - dealt player damage regardless of the blanket damage prevention being in effect.
3 votes -
Product Suggestion for MTG Arena Support in Southeast Asia (SEA)
Hello Wizards of the Coast Team,
I would like to submit feedback and product suggestions regarding MTG Arena accessibility and regional support in Southeast Asia, especially Thailand.
Current Issues
- MTG Arena is currently unavailable on Steam in Thailand
- MTG Arena is also unavailable on the iOS App Store in Thailand
- SEA players face regional access limitations compared to other regions
- The current regional structure involving China/Tencent does not properly support Southeast Asian playersExpected Improvements
I would like to respectfully suggest the following improvements:
- Official Steam availability for Thailand and additional SEA countries
- Official iOS App…
2 votes -
the game freezed then generating mana from already tapped lands
the game completely froze while I was attacking with my creatures, it was like the time was going down but i couldn't do anything, then suddenly it began to work again but it gave me the chance to use already tapped lands to get mana.
2 votes -
Can't sideboard in bo3
I still can't sideboard in bo3 it getting to the point where I don't want to play, please fix the game
3 votes -
Elixir Cosmos
the alchemy version of the card Elixir Cosmos (Kaldheim) has a translation error in french.
It should be “gagnez 2 points de vie” (gain 2 life), but its wrongly written “gagner 1 point de vie” (gain 1 life)
2 votes -
sheltered by ghosts
i am trying to redirect lightning sheltered by ghosts and it will not let me change the target of sheltered even though it is a single target
1 vote -
Arena store on iOS doesn’t work
Ever since updating to the iOS 27 public beta, I can’t make purchases on the Arena store. I also get Store Error alerts whenever anything related to rewards shows or I navigate to the store.
2 votes
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