MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
5892 results found
-
Opening a vault does not work
I've collected enough duplicates to have over 100% vault progress on my pc client, but when I click the icon to open the vault, the game loads, and then resets to the starting screen without opening the vault.
13 votes -
Importing Japanese deck lists may result in the registration of invalid OM1 (SPM) cards.
When importing a Japanese decklist into MTGA with a language setting other than Japanese, it appears that OM1 (SPM) cards do not import correctly.
At least, this issue does not occur when importing a Japanese decklist into MTGA with Japanese language settings, or when importing an English decklist into MTGA with Japanese language settings.
While not fully verified, for example, importing a Japanese decklist into an English-language MTGA registers “Superior Spider-Man (SPM) 155” as “Symbiote Spider-Man (SPM) 156”.
Additionally, “Symbiotic Spider-Man (SPM) 156” is registered as “Tearle, Entropic Hunger (SPM) 137”.I've posted a verification video on X. Since I…
9 votes -
Toph avatar changing to Viven in match
Currently have the Toph avatar equipped for my deck, but once in a match it changes to Vivien. It only seems to be doing it with this avatar as my Timmy one remains the same.
15 votes -
Manifest and water bending
A manifested creature with waterbend adds the waterbending’s additional cost requirement in order to flip it. You may tap creatures to help pay for this cost. I believe we should only need to pay the mana value. Ex: Benevolent Water Spirit from an Abhorrent Oculus trigger.
14 votes -
Death by Vanilla achievement not received
After playing 5+ vanilla creatures and winning (2 separate games), no achievement was unlocked. Please fix and reward the players who did it.
26 votes -
Chain veil is bugged
The chain veil is bugged. I should be able to activate Planeswalkers abilities multiple times.
15 votes -
Avatar: TLA Sealed Event - Bug
It wont let me continue on to making my deck when trying to play in the sealed event. I signed up and paid the 2000 gems but now its stuck and theres no button to move fwd with an archetype.
The sealed event still does not work for me. Everything is up to date and it looks just like the photo i sent you. Is there anyway to resign me from sealed on your end to reset it?
13 votes -
nothing works across the world
pay people to monitor and repair the game
11 votes -
game does not progress passed the choose who goes first
Game starts to count down from 30:00 while trying to choose who goes first unable to do anything. Then once it reached 00:00 started to count up
12 votes -
Matchmaking failure
I waited over five minutes and could not get an opponent, and when I entered a match, I could not see my cards.
11 votes -
after match making one player will time out then the game freezes
fix please after match making one player will time out then the game freezes
12 votes -
Can't enter games for long time (cancel after 11+ min) or can't play when entering
I can't suddenly play. Got up to 9/15 wins, but now I either can't join games or when I rarely enter the game I don't either get cards. Or when I get cards, the game is frozen waiting on opponent to decide if to mulligan, even after the timer has expired. Tried ranked and regular alchemy with two decks. Restarted phone. Fixed game files. Checked that I have latest update in Google store.
12 votes -
Online matches not connecting.
Online matches on IOS are freezing at the stage of choosing which player goes first. Tried uninstalling and reinstalling, no change.
12 votes -
Cards not showing in game
Cards do not show up in the game interface, either for myself or my opponent. The playing surface / arena is shown but there are no cards in hand, no library, no graveyard etc. I'm unable to take any actions and the timer visual starts ticking down. I can't even concede the game. When I click concede nothing happens so I have to restart the game and then the match is gone.
10 votes -
Problem with "death by vanilla" achievement
After multiple attempts with different decks, gaining a win with vanilla creatures only, the event achievement is not granted
22 votes -
Store Stuck "Waiting for Server"
I am unable to buy anything from the store - every time the screen stalls on "Waiting for Server."
I've closed and opened the program and the Epic launcher, I've restarted my computer, and I've uninstalled and reinstalled the game. Still not working for me.
I'd like to buy the Pre-Release bundles for Avatar - hopefully we can resolve this before then
12 votes -
All cards black during draft
Upon entering premier draft, alll cards appear black. I would like to get reembursed for the gems spent on the draft
12 votes -
Recieve incorrect rewards for Omniscience Final Fantasy Draft
Completed Final Fantasy Quick Draft with Omniscience with 2 wins, 3 losses.
PC platform
Completed Omniscience Final Fantasy Draft and instead of receiving two packs of Final Fantasy, recieved two packs of Foundations28 votes -
MWM ECL Jump-in deck contains basic lands of unrelated colors
During the MWM ECL Jump-In event, I chose "Burdened" and "Giant." The deck contained no blue cards, but five of the land cards in the deck were islands.
Is this a bug or by design?10 votes -
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
10 votes
- Don't see your idea?