MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2812 results found
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wonderman hollywood hero is now being able to use powerups for free
If you have wonderman hollywood hero and im guessing hulk gamma goliath on the field, youre able to use all "power-up" effects without paying any mana for them 2 times, this includes all new summons and ones you already had on the field.
1 vote -
1 vote
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1 vote
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1 vote
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mythic wildcard lost
I was crafting a Mythic card with one of the two wildcards I had available and a network message appeared.
So I restarted the game and when I tried to craft the card again, it worked, but both of my wildcards were used, for just one copy of the card. Unfortunatelly I don't have a screenshot to prove it that I had two wildcards. I can only show you that now I only have 1 copy of the card and no mythic wildcards left.
Have it ever happened to some of you before ??
How can I possibly recover the…1 vote -
Game is stuck in the loading screen after I submit my deck
When I select my deck for playing Starter Deck Duel, and click on the "submit deck" button, the game gets stuck in the "connecting to server" loading screen. At first I tried waitng, but after 5-ish minutes my patience ran out and I restarted the game. It happened multiple times since - never on other gamemodes, just the starter deck duel, but it happened consistently there. I tried repairing the files, but nothing changed.
(The attached log file is from after the restarting, when I was looking for the bug-reporting option)1 vote -
Matchmaking is extremely biased at times.
EIGHT games in a row where I'm playing mono blue control and my opponent has played a turn 2 hexing squelcher essentially making the game over on the spot most of the time. I expect people to use the card sure it's really good but 8 games in a row where my opponent has A) had it and B) played it turn 2 against me the mono blue control player is improbable. The code made that happen. I literally don't see this card played against me unless I'm using a counter heavy deck. Matchmaking isn't random, it has bias and…
1 vote -
random disconnects
just got kicked from a game back to the lobby 6 times , and the 7th was game crashed. It's bad enough you are pushing the game into boring speed matches, cheat to favor the speed decks, refuse to fix known bugs , but are now adding poor server connections to the list. And the bad part is my opponent Tom Vorlast wasn't effected by these disconnects so is this another tactic of your broken mmr/shuffler?
2 votes -
Go back when playing Sparky
When learning to play against sparky it would be great to be able to recall a play.
To try something else.To learn different techniques.
1 vote -
Not getting yield on flash or being able to counterspell
I was unable to counter any spell or cast creature with flash (i had mana and there was nothing in play limiting it). The game immediatelly proceeded to my turn as if i could not do anything.
I could do it two turns later when i switched to full control, proving that it was bug, not card or similar limiting interaction.
I lost game and draft in planar cube because of this bug.1 vote -
MSH Card Tracking
Card tracking for MSH appears to not be working well.
Still working for other releases.
Two examples:
A) if I type "Q>3" in the search bar, and select MSH; "Take up the Shield" and "Giant Growth" do not appear even though there are 4 copies.
B) I just opened a booster pack and it had a 5th copy of "Project Deathlock Soldier" instead of a common wild card.
That same booster pack did give me an uncommon wild card and a common wild card for two other cards that were over 4 copies.
The tracking seems inconsistent.
Thank You1 vote -
High Perfect Morcant + Spaceshift bug
High Perfect Morcant and Glorybringer (4/4 with three -1/-1 counters) on the board. I Spaceshift Glorybringer, exiling it and returning it with a +1/+1 counter; exiling it should have removed the -1/-1 counters, leaving it with just the +1/+1 counter. However, when HP Morcant blighted, I put the counter on Glorybringer, and it instantly died, as if it had four -1/-1 counters and no +1/+1 counter.
1 vote -
In game warning prior to server updates
There needs to be an in game warner prior to server updates that make the game unstable. This happens almost every day at unpredictable times, people need to know when it is "safe" to play a game with any stakes
1 vote -
the fantasticar
hi team.
could you please clarify whats going on with the Fantasticar?
as i see it there is 3 oprions.
1) this is a mistake by the people running the main wotc webside
2) a mistake by the arena team
3) it's coming in the futureif it's the 3.i would like to say i think thats a big mistake.
the fantasticar is the only eternal stable out of the set. people wnat to play the hot new cars when they come out not 2-4 manoths after when something else has taken its place as the new hotness. i'm sure…1 vote -
please add these cards
please bring scion draco, bello, bard of the brambles and murktide regent.
they all fit the ipo you are going for on arena they are all cards added in recent years.1 vote -
Saint Elanda summoned on turn 2 without a discard
Saint Elenda was summoned from the graveyard by the “Death” half of the Life // Death split card on turn two, despite never being put into the graveyard by any game action. No mill effects, discards, sacrifices, enchantments, planeswalker abilities, or exile interactions occurred that could have placed Saint Elenda into the graveyard. The graveyard contained no other cards capable of returning creatures, and nothing was in exile. Elenda should not have been present in the graveyard at the time Life // Death was cast.
Additionally, the MTGA support portal is currently timing out during the log‑file upload step, preventing…
1 vote -
Prismatic Vista Dud
Prismatic vista has now on several occasions, been on the battlefield without allowing me to tap, sac and search. In the most recent example, the only other cards in play were my own plains and an opponents Petrified Hamlet, which had named strip mine. This has always happened on Mac, and seemingly has no other steps in producing the bug. Even after closing the software and relaunching it, the vista was un-activatable.
1 vote -
In ranked BO3 I cant sideboard. It happens a lot of times, today I lost 2 matches because of this.
In ranked BO3 I cant sideboard. It happens a lot of times, today I lost 2 matches because of this.
1 vote -
Ugin's labyrinth
Ugin's labyrinth is worded incorrectly. The effect says if a card is exiled then it makes CC, however if a painters servant changes the card color it stops working. The card is still exiled, it is no longer imprinted (because it is no longer colorless) but the effect says a card EXILED, not IMPRINTED. Please have rules/errata team review this behavior, if ugin's labyrinth somehow gains an ability to exile something, the effect as currently worded would mean it should produce CC. Otherwise it is bugged with painters servant.
1 vote -
cube pack
I opened a Cube pack and received gems for a Spider-Man rare, except I do not have all Spider-Man rares in my collection. I thought the packs had duplicate protection?
1 vote
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