MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13936 results found
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MTGA crash on Aksoundengine.dll before starting any battle after M21 update. Please share a working Aksoundengine.dll file
Hello,
MTGA crashes before starting any battle since last update.
Can you please share a working (older version perhaps) Aksoundengine.dll file so I can play again ?
Program lauch, with sound, but when I lauch a battle, after displaying future opponent it crashes specifying it is due to Aksoundengine.dll.
Game was working without error before the M21 update today 25th June.
I tried all options proposed in blog (install last C++ from MS VC_redist.x64.exe, KB2670838, change screen resolution, update graphic driver, update network settings...).
I also uninstalled, reboot and reinstalled MTGA Arena.
By itself the MTGA Application checked 5 time…
11 votes -
Can't declare blockers
When a computer player attached the game went into a state in which it is impossible for me to move forward. I am not allowed to declare blockers, and there is no way to resolve the attack. I cannot proceed so I am forced to forfeit the match.
9 votes -
Ozolith "may move" bugged and forces you to move counters to a creature; often the opponents.
Play Ozolith. Then acquire +x/+x counters or <ability> counter. Move counters to Ozolith. If you control no creatures at beginning of turn, it still forces you to move counters to a creature on the battlefield; often the opponents. It happens every single time and has been occurring since this card was released. It's been over a month; please fix.
15 votes -
Koll the Forgemaster bug
My opponent had a Koll the forgemaster on his side of the field. He had another creature on the field with an equipment equipped to it.
I destroyed the opponent with a disenchant effect.
My opponent attacked with his creatures and I blocked the now unequipped creature. The creature died and Koll's effect triggered, returning it to my opponents hand.
The expected result is that the creature does not return to opponent's hand.
3 votes -
Blocker assignments not working
Assigning blockers simply does not work sometimes.
I say give up on the cute arrow lines: they disappear, blockers don't get assigned, mayhem.
I blame you.
9 votes -
Game Crashes
Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.
17 votes -
Mono red matchmaking issues
Hello i've been experiencing a matchmaking bug were everytime i que with a monored deck i just get matched with other monored deck. I have been able to replicate the "Bug" with 100% accuracy, if i switch to another deck for example a sultai ramp deck then the matchmaking seems to work as usual.
It seems like other players have taking noticed of this bug aswell since i've seen quite alot of redcap melee being maindecked .
For clarification i've only been experimanting with the standarplay que but there i've played around 20 games of monored and everyone has been…25 votes -
Bug with land creature with artifact
Affected card: Faceless Haven,
After becoming a creature and attaching an artifact (Shadowspear), then attacking - faceless returns to land state, taking artifact with it, which wouldnt be a problem but then on another turn becoming a creature again and attacking/blocking, shadowspear abilities didnt play (lifelink, trample)2 votes -
Game crashes
Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).
Is it possible to redeem the 10000 gold?
18 votes -
相手の手札が公開状態で相手の手札をクリックすると自分の呪文がキャストできなくなる
表題の通り、手札破壊系のカードを使って相手の手札が見える状態にし、改めて相手の手札を確認するために相手の手札をクリックすると、相手の手札がクローズアップされるようになるが、数秒経つと画面が強制的に通常のフィールド全体を俯瞰する画面に戻り、以降自分の手札から呪文が使えなくなりました。また、相手の手札が公開されたカードは見た目が消えた状態になり、相手のカードは非公開のカードしか見えなくなります。これが発生したのは一度ではなく複数回発生しているため、再現性のあるバグだと思われます。
原因調査いただけるとありがたいです。よろしくお願いいたします。3 votes -
Won but rank won't advance
I've won three games in a row and should've advanced to P T3, but my rank's actually gone backwards for three games in a row according to the graphic. Now, I can't advance up in tiers...
9 votes -
eerie ultimatum in response to mill deck results in gre error and draw
playing eerie ultimatum response to being milled resulted in gre error and a draw, which is wholly unacceptable.
4 votes -
Token creature on battlefield after blood on the snow cast
Token from Elven Bow still appeared on battlefield after I casted Blood in the Snow.
2 votes -
Tibalt Cosmic Impostor, Dose not Exile Top Card
I scry for 2 cards both of them are lands one was a plain and the other was a Blossoming Sands, decided to keep the latter since my opponent is going to exile it on his turn with Tibalt, on next turn he did. the result was not a land and instead he exiled my Giant Killer, on my turn i got the same land that i kept on top of my deck, which was my Blossoming Sands.
this tipped the battle and won the game for him instantly so do something about it
2 votes -
Valakut exploration Bug
I Play a valakut exploration.
I manage to play 2 lands during a round, and have two cards exiled.
One is a ruinous ultimatum, and the other card was a cmc 3.
At the end of my round, my opponent takes 2?!?!? damage.Later same game I have 2 valakut exploration in play.
I mange to get 8 cards exiled with them.
Opponent takes damage a total of 4 times I think it was.
It surely wasn't as many times as it should be.I remember seeing that out of the 8 cards, 4 was removed at a time, and…
4 votes -
Cards that says "activated abilities can't be activated" they do NOT work it all
Cards that says "activated abilities can't be activated" Like "LawMage's Binding" and "Faith's Fetters" they do NOT work it all. Players that have enchanted permanents with those cards/enchantments still can activating abilities like if those cards didn't exist.
12 votes -
Tier does not increase with victories
Tier will decrease to minimum level, but never increase up on wins. Appear to be stuck on Gold3/4
8 votes -
Retrieving Endpoint File
Finished drafting was building my deck then got some kind of disconnection message. Went to restart game, but it won't open. It's stuck on "Retrieving endpoint file.." indefinitely.
Waited 10ish minutes retarted my computer and still no luck. Game was fine this morning.
7 votes -
defeat screen pause
Somewhere along the way the defeat (and possibly victory screen) was updated to include a longer pause, no timer, no indicator to move on, and you just have to stare at the "Defeat" screen for an extended period of time. Maybe it's just me, but i get it, the game ended in my defeat. Why I am obligated now to stare at it? I was thinking, maybe this means I won't have 10-20 seconds of black screens and waiting for server messages anymore but those are still there. If this isn't a required pause, I am recommending it be set…
6 votes -
Valakut Exploration Not dealing the correct amount of damage
Card rules say that "At the beginning of your end step, if there are cards exiled with Valakut Exploration, put them into their owners graveyard, then Valakut Exploration does that much damage to each opponent"...even if I have multiple cards exiled with Valaku Exploration, it still only does one point of damage.
5 votes
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