MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1647 results found
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Bought card bug
I've bought one card a week ago or so at the "dily offers", and the card never appears for me to choose.
4 votes -
Cards not received
There are cards I have not received. I purchased planeswalkers package for 4000 coins in the daily deals a few days past and never got my green shrine from the mastery tree second slot. I also purchased environmental sciences from daily deals and never received it. I use iOS . Play mobile . I get the same results every time I purchase deals. Why am I not getting the cards? Why is are my coins gone if I didn’t get them? The four planeswalkers were from kamigawa . Tezeret and 3 others. There are no work around. Please give me…
5 votes -
Brawl
Inconsistencies with the Brawl format.
Hello everyone, my name is Onnik Islikaplan, and I’m an aspiring content creature. Specifically, my category of content is Tournament Organizer. I’ve been organizing a few tournaments within a Facebook group, and all of the matches are played on Arena. Currently, my next tournament is for the format of Historic Brawl.
At least, that’s what I’d like to call it. Unfortunately, myself and all 90 of my participants have been experiencing several complications when it comes to practicing for the tournament. The way the tournament will be run is by Direct Challenging each other, but…
15 votes -
相手が無限コンボを行っているとこちらがタイムアウトで負けてしまう
相手が勝ち目のない状態で無限コンボを決め遅延を行う。
こちらはスキップしてインスタント等もなく操作を行っていないにもかかわらず、こちらが何も操作してないために負けになると警告を受ける。警告後も相手の無限コンボは続いており何も操作できず
20分程してこちらにターンが戻ってきた瞬間敗北になった。3 votes -
Touch the spirit realm
For an unknown reason "Touch of the spirit realm" is not working on "Edgar, charmed groom". You just can't cast the "Touch of the spirit realm" on it, likke if the creature was not on the table.
I think it's a bug.
3 votes -
Cards changing to Alchemy Version
When i set up my standard deck with Cosmos Elixir, they keep changing to the Alchemy version of the card. I have top go in and remove them and add the standard version back to the deck. It usually happens when i change decks.
4 votes -
Can you tell me what mythic card did i got in level 5 neon mastery
Can you please tell me what mythic card i got in my level 5 neon mastery reward as i didnt get the pop up as usual?
Regards
André Nunes2 votes -
14 votes
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Hate playing against 250+ card decks
I think my win percentage against people with 250 card decks is 0%. It feels like 250 ways the AI can rig up answers against my deck. Seriously, come on.
5 votes -
Missing cards
I am missing cards from my collection. Half of my decks are saying they are missing cards.
9 votes -
Am not receiving new cards
After opening packs and purchasing cards from the store none of them moved into my collection even though the packs and gold are consumed.
3 votes -
ZERO REWARD BALANCE PATCH 2.0
Whenever yall update and ban cards, we end up getting cards for compensation, but this is the second time I've had to come on here and be like "you gave me a 5th copy of all of these spells" again. I couldn't even SEE what cards were banned because the "New" cards blocked the entire UI.
How about we stop changing the format, nerfing old cards and making even stronger alternatives, just to nerf them and start the process over? Maybe work on balancing? I've been taking screen shots of white in this new alchemy format and it's complete bs.…
3 votes -
Wildcards
I was opening some packs from Innistrad vow and midnight hunt. i opened 6 packs each and earned 2 mythic wildcards and 2 rare wildcards and they didnt accurately post to my wildcard. attached is the log of what occured. since there is no other way to obtain wildcards other than buying packs I would like to actually receive the wild cards i earned, most especially the rares and mythics
7 votes -
stupid deck
alucard. this ******* meatbag came in with a joke of a deck at like 300 cards. and this dumb as **** rng in this game gave him a winning hand. lol how stupid. **** this ****.
3 votes -
mastery rewards not received
i should have got a mythic wildcard at level 85 and 90 but havent received either
3 votes -
Unable to remove Esika's Chariot from deck, Esika's Chariot invalid in Historic.
It's saying Esika's Chariot is invalid for historic but won't let me remove the card so my deck can't be used.
6 votes -
Can’t remove cards from deck
I cannot remove cards from my deck after Alchemy altered them. My deck is invalid until I can remove or replace the altered cards, but it will not allow me to do so
10 votes -
5 votes
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Alchemy cards in historic brawl
- I made a deck in standard brawl, containing alchemy cards. After changing my deck type to historic brawl, the standard versions of alchemy cards persist but arent legal now. I can add the legal versions to the deck, but i cannot interact with the non-legal ones. 2.I am on PC
- Im not able to delete, move or interact at all with the standard versions of alchemy cards after changing deck type from standard brawl to historic brawl
- expected result: i should be able to interact with these cards even though they arent legal in the format.
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- If you found…
13 votes -
Mastery pass level 63
Did not receive level 63 mastery pass reward midnight hunt even though I have purchased mastery pass.
2 votes
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