MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1617 results found
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Am not receiving new cards
After opening packs and purchasing cards from the store none of them moved into my collection even though the packs and gold are consumed.
2 votes -
ZERO REWARD BALANCE PATCH 2.0
Whenever yall update and ban cards, we end up getting cards for compensation, but this is the second time I've had to come on here and be like "you gave me a 5th copy of all of these spells" again. I couldn't even SEE what cards were banned because the "New" cards blocked the entire UI.
How about we stop changing the format, nerfing old cards and making even stronger alternatives, just to nerf them and start the process over? Maybe work on balancing? I've been taking screen shots of white in this new alchemy format and it's complete bs.…
3 votes -
Wildcards
I was opening some packs from Innistrad vow and midnight hunt. i opened 6 packs each and earned 2 mythic wildcards and 2 rare wildcards and they didnt accurately post to my wildcard. attached is the log of what occured. since there is no other way to obtain wildcards other than buying packs I would like to actually receive the wild cards i earned, most especially the rares and mythics
7 votes -
stupid deck
alucard. this ******* meatbag came in with a joke of a deck at like 300 cards. and this dumb as **** rng in this game gave him a winning hand. lol how stupid. **** this ****.
3 votes -
mastery rewards not received
i should have got a mythic wildcard at level 85 and 90 but havent received either
3 votes -
Unable to remove Esika's Chariot from deck, Esika's Chariot invalid in Historic.
It's saying Esika's Chariot is invalid for historic but won't let me remove the card so my deck can't be used.
6 votes -
Can’t remove cards from deck
I cannot remove cards from my deck after Alchemy altered them. My deck is invalid until I can remove or replace the altered cards, but it will not allow me to do so
10 votes -
5 votes
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Alchemy cards in historic brawl
- I made a deck in standard brawl, containing alchemy cards. After changing my deck type to historic brawl, the standard versions of alchemy cards persist but arent legal now. I can add the legal versions to the deck, but i cannot interact with the non-legal ones. 2.I am on PC
- Im not able to delete, move or interact at all with the standard versions of alchemy cards after changing deck type from standard brawl to historic brawl
- expected result: i should be able to interact with these cards even though they arent legal in the format.
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- If you found…
13 votes -
Mastery pass level 63
Did not receive level 63 mastery pass reward midnight hunt even though I have purchased mastery pass.
2 votes -
Can not used land art that I have purchased
I have purchased The unique art for Hive of the Eye Tyrant and Hall of the Storm Giant. I, however cannot equip the art I have bought and cannot use these unique lands.
7 votes -
デイリーセール購入のカードがデッキのライブラリーに反映されておりません。
デイリーセールにて購入したデミリッチがデッキのライブラリーに反映されておりません。
2 votes -
Standard 2022 too predictable, same cards, same decks, boring boring boring
Hi. Can´t you design a more predictable standard game? Every game is turn 1 shambling ghast, eye twitch, extra turn, blood in the snow, same boring decks, same cards... I do not play for fun, Ive been forced to play decks to achieve victories to win daily coins. So I do not build decks for my fun, Arena forces/direct a player to a kind of playstyle, so there is no individuality, everyone just playing to win. I like standard because I like new cards, new sets, but you have designing powerful/broken cards that there is no reason not using them.…
5 votes -
Can't remove card from deck
I can't remove an the original Cosmos Elixir from a deck after Alchemy altered it. 2021.12.10.3971.904583
25 votes -
Missing mythic cards rewards
At least, i did not recieve 3 mythic cards from mastery pass rewards. Those pictures are from level 55. Please fix this problem and provide the cards to my account.
I use PC whit windows 10 and an iphone.7 votes -
Can not add legal version of Esika's chariot to deck
When I try to add Esika's Chariot to a deck it adds the non-legal version instead of adding the legal rebalanced version.
No matter what I do it adds the old version and thus preventing me from using it.
6 votes -
Erroneously Received Gem Gift
I received a Gem Gift of 20 Gems instead of a Rare from a recent pack of Kaldheim, it said it was because I had collected all the rares from the set, but this is very clearly not the case when I look at my collection.
4 votes -
cant find approach of the second sun in my collection even with not collected on
i was going to craft this card to build a deck with it but it doesnt appear in my collection to be crafted.
2 votes -
Cant Put Phylath Into a deck after update. Keeps saying its banned, but its the alchamey version.
Went to swap the old Phylath, World Sculptor for the alchemy version after the update in my historic brawl decklist, but it keeps adding the banned version instead.
11 votes -
Original version still show in Historic Brawl decklist
Historic Brawl decklist still use the original version of Esika Chariot (as shown in screenshot). This makes the deck illegal for Historic Brawl.
I have no such issues with Omnath and Alrund's Epiphany, the other two cards with rebalancing.
1 vote
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